Rain Retail Software vs. RetailEdge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rain Retail Software
Score 8.2 out of 10
Small Businesses (1-50 employees)
Rain Retail, headquartered in Springville, offers their omnichannel retail management and Point of Sale software that allows you to track rentals, manage inventory, use text message marketing, and use social media to market your business.N/A
RetailEdge
Score 7.5 out of 10
N/A
RetailEdge is a point of sale solution with features such as inventory management, customer relationship management, and mobile deplyoment.N/A
Pricing
Rain Retail SoftwareRetailEdge
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Rain Retail SoftwareRetailEdge
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Rain Retail SoftwareRetailEdge
Top Pros
Top Cons
Best Alternatives
Rain Retail SoftwareRetailEdge
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Rain Retail SoftwareRetailEdge
Likelihood to Recommend
10.0
(1 ratings)
8.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Rain Retail SoftwareRetailEdge
Likelihood to Recommend
Rain Retail Software
If you are doing all the different streams of business music stores or similar small businesses would have Rain Point of Sale is a great solution. If your store is more similar to a gift shop or cafe it may be too much for your needs.
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High Meadow Business Solutions
Many of our competitors were franchised base or a "factory store" meaning they HAD to use a specific software. This could be nice, but also very intrusive, in that they saw everything you were doing and could dictate what/when/how you ordered merchandise. So this is good for the independent retailer who does not need or have access to something created at a large corporate level.
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Pros
Rain Retail Software
  • Integration. One customer list. One product item list. One inventory count. POS and website store that function in real time with each other.
  • Responsiveness. New features and tweaks to the user interface are actually constantly being developed based on our feedback and requests.
  • Multiple location support. We have two stores and many of the other platforms we shopped didn't have good solutions for that. Rain lets us have a combined product database with different reorder preferences. Also, a new update to the system made transferring serial numbered products even easier.
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High Meadow Business Solutions
  • The front end register was ideal for new, young sales and customer service reps. Detailed reports and cutomer management worked really well.
  • Gift card issuing and redeeming was very easy and simple to track
  • Individual user id's meant we could track sales for contests and customer service issues as well
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Cons
Rain Retail Software
  • Reorder amount preset options could more sophisticated. I'd like to see the option to automatically "round up" the preset reorder qty up to 10 or 12 or 6, etc. This was possible previously but they added other options that changed the automated reorder suggestion to the difference between your current count the ideal count you have set for each product. This is good for some items, but not for others. Guitar strings come in a box of 12, but sheet music can be any number. And then some items we purchase in a box and then sell individually. Rain does allow for that in the purchase order automated reorder quantity. Mostly, I change each reorder quantity as I am copying and pasting the product codes into the vendor's website. Not huge deal breaker. And I believe they will eventually add more options like I want to see.
  • You do need the internet to do business. So in case of a localized broadband outage you can use your mobile device as a hot spot.
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High Meadow Business Solutions
  • Like any complex program there were bells and whistles that were bundled and only available if you paid for a better package.
  • Tech Support was paid for on an annual plan and even though we rarely needed it, the few occasions I did have to call (never during regular working hours of course) I wan't a "gold" member and therefore had to pay or wait or both
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Likelihood to Renew
Rain Retail Software
We are very pleased with the service
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High Meadow Business Solutions
No answers on this topic
Alternatives Considered
Rain Retail Software
We migrated from a less integrated situation of running ShopKeep for a POS system and the AIMsi as a billing solution. This created a lot of extra steps for a large percentage of tasks. AIMsi is just to hard to work with and it is very difficult to use it efficiently across multiple locations since tri-tech wants to license how many computers you can use it on and so on. ShopKeep works well but we wanted ti move on to something a tiny bit more sophisticated for tracking repairs and replacing some of the billing functions of AIMsi, and we wanted to have a web store finally. ShopKeep doesn't go past being an easy to train on POS system with inventory tracking.
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High Meadow Business Solutions
Only system for POS I ever used. I looked at others, but couldn't stomach the idea of migrating all that info to another system.
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Return on Investment
Rain Retail Software
  • We did not have any type of web-store before starting up with Rain Point of Sale so adding that online presence has helped us bring first-time customers into the store
  • We have had one or two bad deals happen because of the site - so watch out for scammers using temporary office space with a fake business as the ship to address. Not Rain's fault, just part of doing business online.
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High Meadow Business Solutions
  • I could not have done daily business without it
  • It knew a lot more about the retail process than I did. For instance, I knew I should look at sell through reports, but did not know how to run them or read them. Their tutorials were very helpful
  • Even though I complained about the tech support, their user base forums were great for knowledge and trouble shooting and seemed to be well proctored by the comapny as well.
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ScreenShots

Rain Retail Software Screenshots

Screenshot of Real time reportsScreenshot of Point of SaleScreenshot of Modern Website DesignScreenshot of Automated marketing ToolsScreenshot of Rain Payments