CallFire vs. Ring4

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallFire
Score 9.5 out of 10
N/A
CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.
$99
per month
Ring4
Score 10.0 out of 10
Small Businesses (1-50 employees)
Ring4 headquartered in San Francisco offers a VoIP app that allows business owners and others to add a second (or third) phone line to their mobile phone.
$9.99
per month
Pricing
CallFireRing4
Editions & Modules
Lite
$99.00
per month
Startup
$199.00
per month
Grow
$299.00
per month
Pro
$599.00
per month
Call Recording (add-on, business line only)
$.05
per recording
Transcripts (add-on, business line only)
$.05
per transcribed minute
Personal Line
$9.99
per line
Business Line
$9.99
per line
International Calling (available on personal + business lines)
country dependent pricing
Offerings
Pricing Offerings
CallFireRing4
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$9.99 per phone line, per month
Additional Details
More Pricing Information
Features
CallFireRing4
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
CallFire
7.7
11 Ratings
6% below category average
Ring4
10.0
1 Ratings
20% above category average
Hosted PBX6.02 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.07 Ratings00 Ratings
User templates7.04 Ratings00 Ratings
Call reports7.310 Ratings00 Ratings
Directory of employee names9.05 Ratings10.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
CallFire
9.3
10 Ratings
10% above category average
Ring4
10.0
2 Ratings
17% above category average
Answering rules8.07 Ratings00 Ratings
Call recording10.010 Ratings10.01 Ratings
Call park8.53 Ratings00 Ratings
Call screening10.04 Ratings00 Ratings
Message alerts10.05 Ratings10.02 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
CallFire
10.0
1 Ratings
19% above category average
Ring4
10.0
2 Ratings
19% above category average
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings00 Ratings
Instant messaging00 Ratings10.02 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CallFire
8.3
2 Ratings
0% below category average
Ring4
10.0
2 Ratings
18% above category average
Mobile app for iOS8.52 Ratings10.02 Ratings
Mobile app for Android8.01 Ratings10.01 Ratings
Best Alternatives
CallFireRing4
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CallFireRing4
Likelihood to Recommend
9.5
(15 ratings)
10.0
(2 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
CallFireRing4
Likelihood to Recommend
CallFire
If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
Read full review
Ring4
Good for creating a new business or branching a business abroad.
Read full review
Pros
CallFire
  • CallFire provides detailed analytics that show what/when callers select within the phone system
  • The text message broadcast feature is a game changer. This allows a company to dispatch text campaigns with specific calls-to-action, with tracking analytics.
  • The voice broadcast feature allows a mass automated message to be sent to client phones. This saves a lot of time when the same notification needs to go out to multiple clients.
Read full review
Ring4
  • Manage Team Lines
  • Transcribe calls
  • International Calling
  • Call Recording
  • Free video conferencing
Read full review
Cons
CallFire
  • The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
  • API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
  • The standard reports are generally sufficient, but there isn't any customization or intelligence available.
Read full review
Ring4
  • I've sometimes seen text messages being sent in double.
Read full review
Likelihood to Renew
CallFire
There is no reason not to, it has proven effective in the usage
Read full review
Ring4
No answers on this topic
Usability
CallFire
No answers on this topic
Ring4
It's super easy and simple to use, and very straightforward.
Read full review
Support Rating
CallFire
No answers on this topic
Ring4
I had a question, and had my answer that same day.
Read full review
Alternatives Considered
CallFire
CallFire has a pricing structure that is attractive to us as a small business. The "pay as you use" options helps us keep our overhead low, especially with so many softwares already in our tech stack. It's a tremendous value for the cost!
Read full review
Ring4
Ring4 had everything we need in a business phone line in a more simple format and less expensive.
Read full review
Return on Investment
CallFire
  • I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
  • Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.
Read full review
Ring4
  • Less expensive business phone
  • Can answer on the go
  • Less to manage, more simple
Read full review
ScreenShots

Ring4 Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of The Ring4 admin console, allows business to manage their phone lines as simply as emails. Ring4 Business lets admins create and assign a new phone line to an employee in seconds.