Ring4 vs. Vertical Wave IP

Good for creating a new business or branching a business abroad.

The system does more than I've even had the pleasure to implement. I appreciate the staff and the system. It's stable and dynamic enough to meet any companies needs.

Incentivized

• Manage Team Lines
• Transcribe calls
• International Calling
• Call Recording
• Free video conferencing

• System uptime is tremendous, I almost forget it exists on my server rack.
• Desktop software is very easy to learn, I can train new receptionists within a few minutes and they don't have to memorize extensions or rely on a sheet of numbers
• Call recording works well, I am able to find calls based on a number of criteria and it finds the calls fast and I can easily export them for use.

Incentivized

• I've sometimes seen text messages being sent in double.

• There are a few interfaces for working with the system and it can be daunting to learn
• They charge quite a bit annually and if you miss an update they charge you additional fees to catch up.

Incentivized

It's super easy and simple to use, and very straightforward.

I had a question, and had my answer that same day.

Ring4 had everything we need in a business phone line in a more simple format and less expensive.

• Less expensive business phone
• Can answer on the go
• Less to manage, more simple

• Good call tracking and automated systems allows for less staff and accurate metrics

Incentivized