RingCentral Meetings vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RingCentral Meetings
Score 7.1 out of 10
N/A
RingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency and customer engagement without costly and time-consuming travel.
$19.99
Per Month Per User
TeamViewer
Score 8.2 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$24.90
per month (billed annually)
Pricing
RingCentral MeetingsTeamViewer
Editions & Modules
Meetings
$19.99
Per Month Per User
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
RingCentral MeetingsTeamViewer
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
RingCentral MeetingsTeamViewer
Considered Both Products
RingCentral Meetings
Chose RingCentral Meetings
I see no reason to go with GoToMeeting because you can't bundle it with anything else. Skype for business comes with some versions of Office 365, and that might make a suitable replacement for RingCentral meetings if you already need that level of office. I would personally …
TeamViewer
Chose TeamViewer
Logmein123: TeamViewer is a more stable software, and better for the type of service our company offer's our customers. TeamViewer is very good for a small, locally owned computer repair business, and more people have heard of TeamViewer and trust the name.
Top Pros
Top Cons
Features
RingCentral MeetingsTeamViewer
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
RingCentral Meetings
8.4
18 Ratings
5% above category average
TeamViewer
-
Ratings
High quality audio8.918 Ratings00 Ratings
High quality video9.018 Ratings00 Ratings
Low bandwidth requirements8.217 Ratings00 Ratings
Mobile support7.616 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
RingCentral Meetings
8.4
18 Ratings
6% above category average
TeamViewer
-
Ratings
Desktop sharing8.918 Ratings00 Ratings
Whiteboards7.914 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
RingCentral Meetings
7.6
18 Ratings
7% below category average
TeamViewer
-
Ratings
Calendar integration7.417 Ratings00 Ratings
Meeting initiation7.718 Ratings00 Ratings
Integrates with social media6.98 Ratings00 Ratings
Record meetings / events8.416 Ratings00 Ratings
Slideshows7.710 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
RingCentral Meetings
8.7
16 Ratings
4% above category average
TeamViewer
-
Ratings
Live chat8.816 Ratings00 Ratings
Audience polling8.68 Ratings00 Ratings
Q&A8.77 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
RingCentral Meetings
8.5
16 Ratings
2% above category average
TeamViewer
-
Ratings
User authentication8.413 Ratings00 Ratings
Participant roles & permissions8.315 Ratings00 Ratings
Confidential attendee list8.910 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
RingCentral Meetings
-
Ratings
TeamViewer
8.2
433 Ratings
1% below category average
Screen sharing00 Ratings9.2420 Ratings
File transfer00 Ratings8.5403 Ratings
Instant message00 Ratings8.0370 Ratings
Secure remote access with Smart Card authentication00 Ratings7.9136 Ratings
Access to sleeping/powered-off computers00 Ratings7.1273 Ratings
Over-the-Internet remote session00 Ratings8.9414 Ratings
Initiate remote control from mobile00 Ratings8.0331 Ratings
Remote management of servers & workstations00 Ratings8.7361 Ratings
Remote Active Directory® management00 Ratings9.879 Ratings
Centralized management dashboard00 Ratings7.9280 Ratings
Session record00 Ratings8.2275 Ratings
Annotations00 Ratings6.888 Ratings
Monitoring and Alerts00 Ratings7.7205 Ratings
Multi-platform remote control00 Ratings8.4330 Ratings
Best Alternatives
RingCentral MeetingsTeamViewer
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RingCentral MeetingsTeamViewer
Likelihood to Recommend
7.3
(18 ratings)
8.4
(484 ratings)
Likelihood to Renew
10.0
(2 ratings)
9.6
(62 ratings)
Usability
8.1
(12 ratings)
9.2
(56 ratings)
Availability
-
(0 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
9.1
(4 ratings)
Support Rating
7.8
(11 ratings)
9.0
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.0
(4 ratings)
Implementation Rating
-
(0 ratings)
8.4
(43 ratings)
Configurability
-
(0 ratings)
9.1
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(4 ratings)
Product Scalability
-
(0 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
6.4
(4 ratings)
Vendor pre-sale
-
(0 ratings)
7.7
(4 ratings)
User Testimonials
RingCentral MeetingsTeamViewer
Likelihood to Recommend
RingCentral
I would recommend RingCentral for any business that looking to make the jump to Voice over IP and also want business essentials like video meetings all in one app. RingCentral Meetings integrates very well with its other communication tools which makes it very easy for a business to manage their communications in a single platform. The only scenario I see where RingCentral Meetings not being a good fit is if a business will be using video meetings as a marketing tool where they need extra marketing features like lead form captures and notification emails to be sent out.
Read full review
TeamViewer
It is well suited if the team members work remotely and need constant collaboration and communication throughout the development cycle. It is so helpful for Systems Engineers in the Software industry to resolve laptop and computer issues. It is also helpful for troubleshooting hardware issues like printers, scanners, server racks, and more. It is less suited if the teams are small and no remote access or group calls are needed, they could very well use telephones and mobile phones.
Read full review
Pros
RingCentral
  • Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
  • Being able to mute and turn off cameras when necessary is a nice feature too.
  • Switching from the computer to the cell phone when on the go is a nice benefit.
Read full review
TeamViewer
  • Allows remote login on to systems where the user doesn’t have to have their email established to open a link.
  • It uses the full monitor instead of a browser
  • File transfers are a breeze
  • Chat functionality works well too
  • Multiple sessions at once and viewing multiple monitors easily
Read full review
Cons
RingCentral
  • Screen share functionality is rather limited in capability. Screen takeover functions seem limited to desktop devices (view-only for mobile device users)
  • Interface feels a bit clunky. Workable for advanced technical users, but a bit confusing for older senior-level executives
  • Integration with existing RingCentral software. Jumping between RingCentral meetings and telephone feels wrong, they should be integrated into one application for the business user with a standalone application for non-subscribers who wish to join the meeting
Read full review
TeamViewer
  • We are very happy about the TeamViewer functionality and recognize a lot of advanced functionality in comparison with Anydesk for example.
  • It's fast and very reliable.
  • We think that TeamViewer is a very secure platform.
  • We like to use new feature and functions when they get available.
Read full review
Likelihood to Renew
RingCentral
We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
Read full review
TeamViewer
We will definitely renew our TeamViewer software license when the time comes. This service works and does not matter on what device you are trying to control (it depends on the license), and it is very responsive and does not seem to use up a lot of data.
Read full review
Usability
RingCentral
The interface is easy to understand for a wide variety of user experience levels. The only real negative are the links included in meetings being in a format that first opens a browser before launching the RingCentral Meeting app, and as mentioned previously, this may be a platform-specific issue for macOS.
Read full review
TeamViewer
Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.
Read full review
Reliability and Availability
RingCentral
No answers on this topic
TeamViewer
Always available if setup correctly.
Read full review
Performance
RingCentral
No answers on this topic
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
RingCentral
RingCentral is a great tool for everyone interested in making animations. The thing that appealed to us most about it is that it is very simple to use and works with much perfection. Like lip-synchronization goes so well with the character as soon as we add voice-over in it. Also, we can add characters and scenes without any hardship. We highly recommend this software.
Read full review
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
Read full review
In-Person Training
RingCentral
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
Read full review
Online Training
RingCentral
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Read full review
Implementation Rating
RingCentral
No answers on this topic
TeamViewer
No nothing that really sticks out. For the most part I have only had to uninstall and reinstall application a couple of times when I hit a glitch. I will say that on a MAC it is a little harder to implement due to Apple's Permissions that need to be set. Sometimes it needs the client to intervene to get those permissions set.
Read full review
Alternatives Considered
RingCentral
As a consulting company, we often have to adapt to our customers' needs in communication - which can mean using whatever system they're already on. Most of the time, they come around to preferring RingCentral Meetings over whatever they're using, and we've found it's a great value for us since it's already included in our RingCentral subscription, and runs on Mac, Windows, and Mobile devices. Despite the big drawback of needing to install the app locally and not having an in-browser solution for guests, it's lightweight, intuitive interface makes it an easy conferencing tool to adopt.
Read full review
TeamViewer
Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and is only good on a case-by-case basis.
Read full review
Scalability
RingCentral
No answers on this topic
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
RingCentral
  • It has had a positive impact. We replaced an archaic solution with a more modern, streamlined version or product. Like anything else, it has its downfalls and isn't perfect, but overall it's been a good product and has outshined its predecessors like Zoom and Skype.
  • It also has an integrated office phone feature which has been great as our phones are essentially our laptops. It cut down on those costs and in general freed up space on our desks since we didn't have to have them anymore and everything is on our computer now.
Read full review
TeamViewer
About 2 - 3 months
  • Average Effective/workable time of a team member has increased because the team member does not to wait for the IT team do the installment of any software and hand the laptop over again.
  • Cost for the alternate laptops have been reduced, since there is less requirement now to handover a backup PC for the employees until the current PC's issue is resolved, if it's software issue.
  • Cost of the transport, electricity and building maintenance, has reduced, since the remote working option for the employees is available with the TeamViewer.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.