What users are saying about
9 Ratings
Top Rated
71 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 101
Top Rated
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.9 out of 101

Likelihood to Recommend

RingDNA

This software is useful to communicate in multiple ways without accessing multiple programs or pages. You can contact your prospect within a single page. I also like how you can set it for callbacks or prioritize leads with a simple dropdown bar. After you learn how to use it, it really makes calling easier.
Robert Foreman profile photo

Tenfold

If there are situations where a customer is hard to reach, Tenfold allows easy pushing forward of reminders.In a high volume call system, it provides the ability to focus on your productivity and let Tenfold worry about the call logging, scheduling, and general call management on a day by day basis.
Ricky Fox profile photo

Feature Rating Comparison

Preview Dialer

RingDNA
10.0
Tenfold
Contact preview
RingDNA
10.0
Tenfold
Dialer-CRM integration
RingDNA
10.0
Tenfold
Call notes & tags
RingDNA
10.0
Tenfold
Automatic call logging
RingDNA
10.0
Tenfold

Core Dialer

RingDNA
9.9
Tenfold
Outbound dialing
RingDNA
10.0
Tenfold
Inbound routing
RingDNA
9.6
Tenfold
Click-to-call
RingDNA
10.0
Tenfold
Recorded voicemail drop
RingDNA
10.0
Tenfold
Dialer contact import
RingDNA
10.0
Tenfold
Campaign & list management
RingDNA
9.6
Tenfold

Call Follow-up and Quality Assurance

RingDNA
10.0
Tenfold
Follow-up calls
RingDNA
10.0
Tenfold
Dialer reporting & analytics
RingDNA
10.0
Tenfold

Pros

RingDNA

  • RingDNA gives our reps control over who they're calling and when they should call to maximize the dial's impact.
  • RingDNA's calling feature allows you to use local presence or randomized numbers to reach your prospects.
  • Depending on your region, RingDNA also allows you to record calls and provide coaching feedback to your reps.
  • The biggest value that RingDNA provides is transparency through Salesforce -- we are able to track a rep's dial all the way through to a closed won deal.
No photo available

Tenfold

  • Integrates very well with Salesforce, our CRM software. As we disposition calls, the notes automatically generate on my customer's accounts, saving me valuable steps in documentation.
  • Call metrics gathered in Tenfold are used for measuring productivity across all of the sales team. Reporting is done through Salesforce, once again speaking volumes of the integration capabilities.
  • The clarity and consistency of quality of calls are outstanding! Very little delay, static or feedback.
Linda Brann profile photo

Cons

RingDNA

  • power dialer list views
Avi Tal profile photo

Tenfold

  • There is no ability to customize the popup. It is stuck in one place (bottom right) and can't be moved. Just adding something as simple as being able to move it up and down would make a world of a difference. I don't know how many times the popup got in the way of other information I was trying to look at.
  • It would, of course, be a much better product if the popup were it's own app that could be docked anywhere on the screen. Tying the popup to Chrome really keeps this software from being the best it could be.
  • There are no skins, color options, customize options, or anything like that for the popup window. There is nothing you can do to affect how it looks, what information is on it, and where it is docked. Solve those three issues, and you have an amazing tool that is flexible and personable.
Joel Brache profile photo

Alternatives Considered

RingDNA

Sales. I used 8 x 8 for years, it doesn't compare to RingDNA. It integrates with Salesforce well. You can do so many different things on one page. It took a little time to learn how to use, but once I did, it really helped increase my productivity which helped me close more.
Robert Foreman profile photo

Tenfold

In fairness, this product was rolled out to our entire team, and therefore I have not used other (similar) call tracking software. That said, I have been very pleased with all of the features it does offer, and would be reluctant to change products based on the successes in productivity we've experienced with Tenfold. If anything, we would hope to continue to see improvements in this product, rather than switching to something else
No photo available

Return on Investment

RingDNA

  • RingDNA has enhanced the quality of our conversations and has led to more robust sales pipeline for our partners.
No photo available

Tenfold

  • It definitely has helped keep me organized to best help my customers and get them to make purchases because I already know what is going on when they call.
  • I am sure that I have been able to sell more than the cost of what Tenfold is for me so that is great!
  • It is a great tool to keep track of customers needs and then you can flip that into taking care of the customer and getting the sale.
Tanner Meyerhoffer profile photo

Pricing Details

RingDNA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tenfold

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Add comparison