What users are saying about
9 Ratings
Top Rated
71 Ratings
9 Ratings
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Score 9.1 out of 101
Top Rated
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

Likelihood to Recommend

RingDNA

This software is useful to communicate in multiple ways without accessing multiple programs or pages. You can contact your prospect within a single page. I also like how you can set it for callbacks or prioritize leads with a simple dropdown bar. After you learn how to use it, it really makes calling easier.
Robert Foreman profile photo

Tenfold

If there are situations where a customer is hard to reach, Tenfold allows easy pushing forward of reminders.In a high volume call system, it provides the ability to focus on your productivity and let Tenfold worry about the call logging, scheduling, and general call management on a day by day basis.
Ricky Fox profile photo

Feature Rating Comparison

Preview Dialer

RingDNA
10.0
Tenfold
Contact preview
RingDNA
10.0
Tenfold
Dialer-CRM integration
RingDNA
10.0
Tenfold
Call notes & tags
RingDNA
10.0
Tenfold
Automatic call logging
RingDNA
10.0
Tenfold

Core Dialer

RingDNA
9.8
Tenfold
Outbound dialing
RingDNA
10.0
Tenfold
Inbound routing
RingDNA
9.5
Tenfold
Click-to-call
RingDNA
10.0
Tenfold
Recorded voicemail drop
RingDNA
10.0
Tenfold
Dialer contact import
RingDNA
10.0
Tenfold
Campaign & list management
RingDNA
9.5
Tenfold

Call Follow-up and Quality Assurance

RingDNA
10.0
Tenfold
Follow-up calls
RingDNA
10.0
Tenfold
Dialer reporting & analytics
RingDNA
10.0
Tenfold

Pros

RingDNA

  • Voice
  • Text
  • Email
Robert Foreman profile photo

Tenfold

  • "Click-To-Dial' feature is a huge time saver.
  • Integration into (CRM) Salesforce prevents duplication of work.
  • Tracking and monitoring of all calls, allows quick analysis of team and individual productivity.
No photo available

Cons

RingDNA

  • Learning curve to use
  • Very expensive
  • Difficult to set up
Robert Foreman profile photo

Tenfold

  • Not popping up when I am clicking around on a website
  • Sometimes but not often it doesn't log my call the first time I save it
  • Staying on one contact when another call comes in but I am working on notes for another customer
Tanner Meyerhoffer profile photo

Alternatives Considered

RingDNA

Sales. I used 8 x 8 for years, it doesn't compare to RingDNA. It integrates with Salesforce well. You can do so many different things on one page. It took a little time to learn how to use, but once I did, it really helped increase my productivity which helped me close more.
Robert Foreman profile photo

Tenfold

I haven't ever used another product like Tenfold so I wouldn't know what to say other than Tenfold is great! It is easy to use, it always works, and I typically never have any problems with the system not doing what I want it to do for me. It's a great product!
Tanner Meyerhoffer profile photo

Return on Investment

RingDNA

  • Makes me more efficient
  • I make more phone calls
  • I take better notes and organize my workflow better.
Robert Foreman profile photo

Tenfold

  • This has helped improve ROI by cutting down on time spent actually dialing, letting us get out in front of more prospects in a shorter amount of time
Kevin Dwyer profile photo

Pricing Details

RingDNA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Tenfold

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Additional Pricing Details

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