Riskified vs. Signifyd Commerce Protection Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Riskified
Score 8.9 out of 10
Enterprise companies (1,001+ employees)
Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.N/A
Signifyd Commerce Protection Platform
Score 10.0 out of 10
N/A
The Signfyd Commerce Protection Platform is fraud protection software that aims to enable online retailers to provide a friction-free buying experience for their customers. Signifyd leverages big data, machine learning and domain expertise in order to provide a financial guarantee against fraud on approved orders that later turn out to be fraudulent. This effectively shifts the liability for fraud away from retailers, allowing them to increase sales and open new markets while reducing risk.…N/A
Pricing
RiskifiedSignifyd Commerce Protection Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RiskifiedSignifyd Commerce Protection Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
RiskifiedSignifyd Commerce Protection Platform
Considered Both Products
Riskified
Chose Riskified
I would say that the main difference between Riskified and Signifyd is the level of client service, which drives success in other aspects. We did not have a dedicated account manager with Signifyd, so there was no one to deal with issues. Signifyd's billing is also very messy, …
Signifyd Commerce Protection Platform

No answer on this topic

Top Pros

No answers on this topic

Top Cons
Best Alternatives
RiskifiedSignifyd Commerce Protection Platform
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises
F5 Distributed Cloud Bot Defense
F5 Distributed Cloud Bot Defense
Score 8.3 out of 10
F5 Distributed Cloud Bot Defense
F5 Distributed Cloud Bot Defense
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RiskifiedSignifyd Commerce Protection Platform
Likelihood to Recommend
8.4
(19 ratings)
10.0
(2 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Support Rating
7.4
(18 ratings)
-
(0 ratings)
User Testimonials
RiskifiedSignifyd Commerce Protection Platform
Likelihood to Recommend
Riskified
To prevent CNP fraud in travel industry I believe that Riskified is well suited To prevent ATO, if you have customers that they dont use credit cards and they pay by bank transfer I believe that is not well suited
Read full review
Signfyd
I think Signifyd is well suited for any eCommerce store that delivers physical goods to an address. You will be protected if they approve the order and it turns out to be fraud, and you can take comfort knowing you won't ship any orders that are declined. It is not well suited for companies selling digital goods or services as they won't protect anything that's not physically shipped.
Read full review
Pros
Riskified
  • Collaboration; Riskified builds strong relationships with their clients and works to always meet the clients' needs
  • Ascend; This is a great way for Riskifieds clients to meet, collaborate and learn from each other
  • Innovations; Riskified puts a huge emphasis on listening to their clients and finding a way to meet their needs, whether it's chargeback related, fraud screening related or abuse related.
Read full review
Signfyd
  • High approval rate.
  • Find the fraud.
  • Always responsive to escalations.
Read full review
Cons
Riskified
  • Missing functionality/ explanation: not having full understanding why some orders with multiple "red flags" are accepted/approved by Riskified
  • Missing functionality: It would be great if there was an option to resubmit an order after approving a second look (so that the customer doesn't have to place a second order)
  • The support I've received isn't always uniform (sometimes the agent will ask me to provide additional information about an order, sometimes they won't. It seems to be random?)
Read full review
Signfyd
  • I am completely satisfied.
Read full review
Support Rating
Riskified
One of the most impressive things about Riskified, that really sets them apart from their competitors, is their client service. We have a dedicated account manager who is highly knowledgeable about both Riskified and our business and is very easy to work with. Riskified has supported us as our business has grown and evolved.
Read full review
Signfyd
No answers on this topic
Alternatives Considered
Riskified
We decided in favor of Riskified since cost/benefit wise was the best product. It is maybe less complete than its competitors, but you don't always need to be the "ultimate universal" solution to everything if you do your job well
Read full review
Signfyd
We did an RFQ 3 years ago and the value proposition for Signifyd was the best. We have never looked back.
Read full review
Return on Investment
Riskified
  • Since implementing and working with Riskified we have seen a steady decrease in our fraud losses on our e-commerce orders. Riskified is able to quickly adjust its models to mitigate new trends
  • By eliminating the need to "challenge" orders we have been able to save on staffing needed for manual review and we have seen a decrease in callback rates for our fraud reviewed orders.
Read full review
Signfyd
  • Positive ROI
  • No fear of being delisted.
  • I am able to sleep at night.
Read full review
ScreenShots