RO Innovation vs. SocialPort

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RO Innovation
Score 7.1 out of 10
N/A
Upland RO Innovation automatically serves up the best customer references to elevate brand awareness and win more deals.N/A
SocialPort
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
SocialPort is a social communication management system that allows organizations share content on social platforms, enabling them to grow relationships and exhibit thought leadership in their industry. rFactr also provides social content training that prepares each individual in a business to engage in conversations and share posts that have been optimized for social channels. rFactr empowers organizations to collaborate and promote social selling best practices through industry leading…N/A
Pricing
RO InnovationSocialPort
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RO InnovationSocialPort
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSocialPort provides complete feedback that allows individuals to track and manage everything from content creation to engagement.
More Pricing Information
Community Pulse
RO InnovationSocialPort
Top Pros
Top Cons
Best Alternatives
RO InnovationSocialPort
Small Businesses

No answers on this topic

GetAccept
GetAccept
Score 7.6 out of 10
Medium-sized Companies
Influitive
Influitive
Score 9.0 out of 10
Paperflite
Paperflite
Score 9.7 out of 10
Enterprises
Influitive
Influitive
Score 9.0 out of 10
Paperflite
Paperflite
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RO InnovationSocialPort
Likelihood to Recommend
1.0
(4 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
RO InnovationSocialPort
Likelihood to Recommend
Upland Software
BL is great is you're going from a manual process to something more sophisticated. I'm not sure what the competitive landscape looks like with regards to Reference Software nowadays, but when we were evaluating a few years ago, BL was ahead of all other vendors in terms of functionality and integrations with SFDC
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rFactr
How does this platform improve the efficiency and productivity of my team? How much time should my team be spending in the platform each day? What is your history of deploying B2B sales technology and training? How does this integrate with my CRM?
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Pros
Upland Software
  • The system provides more visibility into available references and prevents references from being over-used. It allows the client (reference) to choose how often they can be contacted in a given time period and provides a closed-loop feedback mechanism to make sure the client is providing positive responses.
  • Allows account executives (sales people) to easily request references based on: product Used, customer vertical, location, account size, expertise, etc.
  • Uses a “Five Star” method to show how relevant the answers are when a results are returned from a search.
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rFactr
  • Expertise, Strategy & Training - They are true experts and have years of B2B sales technology deployment and training to offer.
  • Content Syndication - By far the easiest and most efficient platform I've seen to share approved content controlled and at scale.
  • CRM Integration - Most of the other platforms we trialed had far less superior integrations with our CRM allowing us to close the loop.
  • More Leads - SocialPort allowed our team to identify and engage with leads and weed out useless activities.
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Cons
Upland Software
  • Unintuitive user interface
  • Defensive meetings with Upland RO Innovation staff when requests for improvements are shared
  • Searching features are clunky, outdated, and unhelpful
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rFactr
  • Auto-Posting - I'd like to see a way to syndicate certain content directly through our internal advocate's social channels.
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Likelihood to Renew
Upland Software
Boulder Logic is just so easy and is in Salesforce
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rFactr
No answers on this topic
Reliability and Availability
Upland Software
No known issues
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rFactr
No answers on this topic
Performance
Upland Software
No known issues
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rFactr
No answers on this topic
Implementation Rating
Upland Software
The process of asking each reference how often they’d be willing to be contacted was the biggest task.
We made assumptions for current clients, and ask each new client once they become a customer.
Along with which specific skill-set they’d be willing to be a reference
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rFactr
No answers on this topic
Alternatives Considered
Upland Software
While I was one of the decision makers in this process, I didn't sit on the demos for the other providers (I was brought in further in the sales process). My understanding from my team was that BL was much more configurable and support more robust integrations that the competitors
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rFactr
No answers on this topic
Return on Investment
Upland Software
  • Lack of ability to implement references program
  • Stalled deployment of program
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rFactr
  • Increase in pipeline and opportunities created
  • Increase quota retirement
  • Decreased the average "time to close"
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ScreenShots

SocialPort Screenshots

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