RO Reference Enablement vs. Synygy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RO Reference Enablement
Score 9.0 out of 10
N/A
N/AN/A
Synygy
Score 8.0 out of 10
N/A
Synygy is a Sales Performance Management solution from the company of the same name, which advertises itself as SOaaS (Sales Operations as a Service). It includes software and best practices around sales compensation management, sales optimization, sales enablement, and sales analytics. Synygy is frequently compared to other ICM point solutions and SPM tools. Synygy’s incentive compensation management software component allows organizations to: Promote and reward…N/A
Pricing
RO Reference EnablementSynygy
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RO Reference EnablementSynygy
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
RO Reference EnablementSynygy
Sales ICM
Comparison of Sales ICM features of Product A and Product B
RO Reference Enablement
-
Ratings
Synygy
6.7
1 Ratings
Sales compensation plan creation00 Ratings7.01 Ratings
Complex sales crediting00 Ratings6.01 Ratings
Sales compensation process automation00 Ratings9.01 Ratings
Incentive auditing/regulation compliance00 Ratings9.01 Ratings
Sales compensation dashboards & forecasting00 Ratings3.01 Ratings
Incentive modeling00 Ratings7.01 Ratings
Agile incentive strategy00 Ratings6.01 Ratings
User Ratings
RO Reference EnablementSynygy
Likelihood to Recommend
9.0
(3 ratings)
8.0
(1 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Performance
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
RO Reference EnablementSynygy
Likelihood to Recommend
RO Innovation
BL is great is you're going from a manual process to something more sophisticated. I'm not sure what the competitive landscape looks like with regards to Reference Software nowadays, but when we were evaluating a few years ago, BL was ahead of all other vendors in terms of functionality and integrations with SFDC
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Synygy
It's possible to use spreadsheets to calculate and manage incentive payments, but for a larger organization with multiple sales plans I highly recommend Synygy.
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Pros
RO Innovation
  • The system provides more visibility into available references and prevents references from being over-used. It allows the client (reference) to choose how often they can be contacted in a given time period and provides a closed-loop feedback mechanism to make sure the client is providing positive responses.
  • Allows account executives (sales people) to easily request references based on: product Used, customer vertical, location, account size, expertise, etc.
  • Uses a “Five Star” method to show how relevant the answers are when a results are returned from a search.
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Synygy
  • Accurate and detailed incentive calculation.
  • Managing a large amount of data.
  • Excellent customer service.
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Cons
RO Innovation
  • It could be cool if there was some automated built in surveys that could be used and attached to the reference. For example very short quick survey to the potential customer about how they felt about the reference, a short one to the sale rep involved to show if it was a good fit to bring the reference and potential customer together. Then show those collective results on the reference record and when searching for a reference.
  • I would like a better way to build and track points for those at the contact level of a reference and a the account level.
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Synygy
No answers on this topic
Likelihood to Renew
RO Innovation
Boulder Logic is just so easy and is in Salesforce
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Synygy
No answers on this topic
Reliability and Availability
RO Innovation
No known issues
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Synygy
No answers on this topic
Performance
RO Innovation
No known issues
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Synygy
No answers on this topic
Implementation Rating
RO Innovation
The process of asking each reference how often they’d be willing to be contacted was the biggest task.
We made assumptions for current clients, and ask each new client once they become a customer.
Along with which specific skill-set they’d be willing to be a reference
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Synygy
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Alternatives Considered
RO Innovation
While I was one of the decision makers in this process, I didn't sit on the demos for the other providers (I was brought in further in the sales process). My understanding from my team was that BL was much more configurable and support more robust integrations that the competitors
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Synygy
No answers on this topic
Return on Investment
RO Innovation
  • Increase time to fill: All references are filled within 2.5 days or less. For a program that isn't managed by one person, full time, we look at this stat as a win for our organization. BL def. helped us in cutting down the time it takes to find a reference.
  • Increased employee efficiency: The customer marketing team still owns the day to day administration (approvals) of the system, but we've drastically cut down their effort. We no longer need to search for the reference (the sales reps now do this themselves) - and the triggers to the account managers have been a huge help in cutting down the time to approve.
  • Greater visibility: BL has allowed us to capture denial reasons - which means we know why a references is being denied - which means we can hide them from coming up in future search results.
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Synygy
No answers on this topic