What users are saying about
3 Ratings
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Score 9 out of 100
1 Rating
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Score 8 out of 100

Likelihood to Recommend

RO Reference Enablement

BL is great is you're going from a manual process to something more sophisticated. I'm not sure what the competitive landscape looks like with regards to Reference Software nowadays, but when we were evaluating a few years ago, BL was ahead of all other vendors in terms of functionality and integrations with SFDC
Katie Meeker | TrustRadius Reviewer

Synygy

It's possible to use spreadsheets to calculate and manage incentive payments, but for a larger organization with multiple sales plans I highly recommend Synygy.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales ICM

RO Reference Enablement
Synygy
6.7
Sales compensation plan creation
RO Reference Enablement
Synygy
7.0
Complex sales crediting
RO Reference Enablement
Synygy
6.0
Sales compensation process automation
RO Reference Enablement
Synygy
9.0
Incentive auditing/regulation compliance
RO Reference Enablement
Synygy
9.0
Sales compensation dashboards & forecasting
RO Reference Enablement
Synygy
3.0
Incentive modeling
RO Reference Enablement
Synygy
7.0
Agile incentive strategy
RO Reference Enablement
Synygy
6.0

Pros

RO Reference Enablement

  • The system provides more visibility into available references and prevents references from being over-used. It allows the client (reference) to choose how often they can be contacted in a given time period and provides a closed-loop feedback mechanism to make sure the client is providing positive responses.
  • Allows account executives (sales people) to easily request references based on: product Used, customer vertical, location, account size, expertise, etc.
  • Uses a “Five Star” method to show how relevant the answers are when a results are returned from a search.
Anonymous | TrustRadius Reviewer

Synygy

  • Accurate and detailed incentive calculation.
  • Managing a large amount of data.
  • Excellent customer service.
Anonymous | TrustRadius Reviewer

Cons

RO Reference Enablement

  • It could be cool if there was some automated built in surveys that could be used and attached to the reference. For example very short quick survey to the potential customer about how they felt about the reference, a short one to the sale rep involved to show if it was a good fit to bring the reference and potential customer together. Then show those collective results on the reference record and when searching for a reference.
  • I would like a better way to build and track points for those at the contact level of a reference and a the account level.
Tom Thomas | TrustRadius Reviewer

Synygy

No answers on this topic

Likelihood to Renew

RO Reference Enablement

RO Reference Enablement 10.0
Based on 2 answers
Boulder Logic is just so easy and is in Salesforce
Tom Thomas | TrustRadius Reviewer

Synygy

No score
No answers yet
No answers on this topic

Reliability and Availability

RO Reference Enablement

RO Reference Enablement 9.0
Based on 1 answer
No known issues
Anonymous | TrustRadius Reviewer

Synygy

No score
No answers yet
No answers on this topic

Performance

RO Reference Enablement

RO Reference Enablement 9.0
Based on 1 answer
No known issues
Anonymous | TrustRadius Reviewer

Synygy

No score
No answers yet
No answers on this topic

Implementation Rating

RO Reference Enablement

The process of asking each reference how often they’d be willing to be contacted was the biggest task.
We made assumptions for current clients, and ask each new client once they become a customer.
Along with which specific skill-set they’d be willing to be a reference
Anonymous | TrustRadius Reviewer

Synygy

No answers on this topic

Alternatives Considered

RO Reference Enablement

While I was one of the decision makers in this process, I didn't sit on the demos for the other providers (I was brought in further in the sales process). My understanding from my team was that BL was much more configurable and support more robust integrations that the competitors
Katie Meeker | TrustRadius Reviewer

Synygy

No answers on this topic

Return on Investment

RO Reference Enablement

  • Increase time to fill: All references are filled within 2.5 days or less. For a program that isn't managed by one person, full time, we look at this stat as a win for our organization. BL def. helped us in cutting down the time it takes to find a reference.
  • Increased employee efficiency: The customer marketing team still owns the day to day administration (approvals) of the system, but we've drastically cut down their effort. We no longer need to search for the reference (the sales reps now do this themselves) - and the triggers to the account managers have been a huge help in cutting down the time to approve.
  • Greater visibility: BL has allowed us to capture denial reasons - which means we know why a references is being denied - which means we can hide them from coming up in future search results.
Katie Meeker | TrustRadius Reviewer

Synygy

No answers on this topic

Pricing Details

RO Reference Enablement

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Synygy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

RO Reference Enablement
9.0
Synygy
8.0

Likelihood to Renew

RO Reference Enablement
10.0
Synygy

Reliability and Availability

RO Reference Enablement
9.0
Synygy

Performance

RO Reference Enablement
9.0
Synygy

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