What users are saying about
64 Ratings
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Top Rated
642 Ratings
64 Ratings
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Score 8.9 out of 100

SharpSpring from Constant Contact

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Top Rated
642 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Robly

I would absolutely recommend Robly to my colleagues. I have used Robly for over six years now and have found so many positives over my years of using it! It provides an easy way for us to keep our contacts organized, and we can easily embed forms into our website. When comparing Robly's pricing options with other email platforms, it won by a landslide. Some small aspects of the program may seem a little outdated, but I have everything I need and more!
Anonymous | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring enabled us to have our client partnerships instead of letting HubSpot possess the partnership. This has permitted us a tremendous opportunity to scale our company since we can supply a variety of solutions AND the platform to the client when HubSpot doesn't enable that.
Aline Da Costa | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Robly
9.1
SharpSpring from Constant Contact
7.7
WYSIWYG email editor
Robly
9.1
SharpSpring from Constant Contact
7.1
Dynamic content
Robly
9.2
SharpSpring from Constant Contact
7.6
A/B testing
Robly
9.2
SharpSpring from Constant Contact
8.7
Mobile optimization
Robly
8.3
SharpSpring from Constant Contact
5.8
Email deliverability reporting
Robly
9.7
SharpSpring from Constant Contact
8.1
List management
Robly
9.1
SharpSpring from Constant Contact
8.7
Triggered drip sequences
Robly
9.2
SharpSpring from Constant Contact
8.8
Ability to test dynamic content
Robly
SharpSpring from Constant Contact
7.7
Landing pages
Robly
SharpSpring from Constant Contact
6.9

Reporting & Analytics

Robly
9.4
SharpSpring from Constant Contact
8.1
Standard reports
Robly
9.4
SharpSpring from Constant Contact
8.7
Dashboards
Robly
SharpSpring from Constant Contact
7.8
Custom reports
Robly
SharpSpring from Constant Contact
7.8

Lead Management

Robly
SharpSpring from Constant Contact
8.8
Lead nurturing
Robly
SharpSpring from Constant Contact
8.9
Lead scoring and grading
Robly
SharpSpring from Constant Contact
8.4
Data quality management
Robly
SharpSpring from Constant Contact
8.9
Automated sales alerts and tasks
Robly
SharpSpring from Constant Contact
8.9

Campaign Management

Robly
SharpSpring from Constant Contact
8.6
Calendaring
Robly
SharpSpring from Constant Contact
8.6
Event/webinar marketing
Robly
SharpSpring from Constant Contact
8.5

Social Media Marketing

Robly
SharpSpring from Constant Contact
6.5
Social sharing and campaigns
Robly
SharpSpring from Constant Contact
6.3
Social profile integration
Robly
SharpSpring from Constant Contact
6.8

Platform & Infrastructure

Robly
SharpSpring from Constant Contact
8.2
API
Robly
SharpSpring from Constant Contact
8.3
Role-based workflow & approvals
Robly
SharpSpring from Constant Contact
8.8
Customizability
Robly
SharpSpring from Constant Contact
7.8
Integration with Salesforce.com
Robly
SharpSpring from Constant Contact
8.0
Integration with Microsoft Dynamics CRM
Robly
SharpSpring from Constant Contact
8.3
Integration with SugarCRM
Robly
SharpSpring from Constant Contact
8.2

Pros

Robly

  • Robly constantly updates the status information of each email that is sent from its platform, which helps to ensure that there are no problems reviewing the number of people among the targets that could be interested in our service or product, and become customers, when it is necessary to identify them from those who are not, and that otherwise would cause high error margins in the reports.
  • The software has a visual power that is very easy to extend through third-party platforms, allowing us to create content in services such as Photoshop, which we can then include in mailings, although it is also feasible to import the content in the traditional way, through image formats. Among these, the best one to work with is PNG, which allows us to remove the background content so that the important section of the image fits better with the format of the e-mails.
  • Robly works with services based on the optimization of group projects, whose integration serves to send emails to all participants equally, and that these are kept constantly notified about updates to the work, and can be coupled well in advance to these updates, so that no confusion arises at the time of unifying the work sent and points within the same should not be exposed.
  • In reality, Robly's technical support is something we have never had the opportunity to interact with, as the platform is not so buggy that we would need to contact them for advice. In any case, they are likely to show promising results considering the quality of the service.
  • It has been very easy to get familiar with the functions Robly has to work with advanced email address database configurations without losing track of the progress of each campaign, and this is thanks to the well-optimized structure of the platform.
Javier Harris | TrustRadius Reviewer

SharpSpring from Constant Contact

  • Marketing Automation - simple to use and effective
  • Sales Pipeline - very customizable for any industry
  • Customer Support - their team is very responsive and knowledgable
  • Email Marketing - Easy to use but powerful segmentation and dynamic content capabilities
  • Dynamic Form Creation - simple to use and very powerful
Tim Hemingway | TrustRadius Reviewer

Cons

Robly

  • I don't have many cons for Robly. One thing that would be helpful is concerning adding a set of emails to the contact list. It would be nice to receive a list of emails that are not added and a reason why (e.g., duplicate, etc.).
  • I have noticed that when I am editing an email campaign, at times it will unexpectedly stop showing me the text editing menu bar, and there doesn't seem to be a way to call it back up. This can be resolved by saving and exiting the campaign and then reopening, but it breaks into my work flow and is an inconvenience. I have not been able to find a pattern for the occurrence of the glitch.
Maria Wong | TrustRadius Reviewer

SharpSpring from Constant Contact

  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Kaila Troia | TrustRadius Reviewer

Likelihood to Renew

Robly

Robly 8.2
Based on 1 answer
Because we like the price and value. The annual subscription model allows us to maximize usage without worrying too much about cost, being a small mom and pop outfit.
Hannibal Pharaon | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 7.7
Based on 31 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

Robly

Robly 7.3
Based on 1 answer
We feel that allowing the USER to interact with templates more readily is NOT there. The social media APPS could be simplified and marketed better to allow users to discover ROBLY through our Facebook page or TWITTER account in order to subscribe.
Hannibal Pharaon | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.2
Based on 70 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Christine Mullins | TrustRadius Reviewer

Support Rating

Robly

Robly 7.3
Based on 1 answer
We sometimes got through to a message taking service but they were not able to resolve our issue with a one-call solution necessarily always.
Hannibal Pharaon | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.7
Based on 80 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Darren Winter, MA | TrustRadius Reviewer

Implementation Rating

Robly

Robly 7.3
Based on 1 answer
We should have been granted a MOBILE RESPONSIVE email template from the get-go. We were never offered any alternatives.
Hannibal Pharaon | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.0
Based on 14 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Alternatives Considered

Robly

Robly has much of the same functionality as Constant Contact. I find Robly's interface to be more intuitive. Robly allows us to upload as many images and documents as we want, without charging us extra. Robly's subscription price is lower than Constant Contact. Their newsletter archiving is also more robust. With Constant Contact, I felt "nickled and dimed." Not only is Robly's base price lower, it's the price! You can upgrade to unlock more sophisticated features.
Melanie Smith | TrustRadius Reviewer

SharpSpring from Constant Contact

We have tested and work with several marketing automation/CRM systems over the course of over 25 years in the B-to-B marketing/advertising business, among them are: HubSpot, Marketo, Pardot, Zoho, Salesforce, and many others. SharpSpring continues to be the gold standard for me in terms of overall value and ease of use.
Dave Strand | TrustRadius Reviewer

Return on Investment

Robly

  • There has been an increase in revenue in the last month, which is reflected in our ROI of 300%.
  • Results are shown quickly, although this depends directly on the investment made in the platform (the $15 price is only for the base plan).
Jason Kerley | TrustRadius Reviewer

SharpSpring from Constant Contact

  • It's had a positive impact on ROI in that it's provided management with visibility into forecasting, making the budgeting process clearer.
  • When new representatives join the company it's easy to get [them] up and running in SharpSpring, minimizing time spent on training.
  • SharpSpring helps our team of reps clearly see the current list of opportunities, and create tasks to make sure we don't miss any follow-ups
Jason Carlage | TrustRadius Reviewer

Screenshots

Pricing Details

Robly

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Robly Editions & Modules

Edition
Robly$191
  1. per month
Additional Pricing Details

SharpSpring from Constant Contact

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SharpSpring from Constant Contact Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Robly
9.1
SharpSpring from Constant Contact
8.6

Likelihood to Renew

Robly
8.2
SharpSpring from Constant Contact
7.7

Usability

Robly
7.3
SharpSpring from Constant Contact
8.2

Reliability and Availability

Robly
SharpSpring from Constant Contact
6.2

Performance

Robly
SharpSpring from Constant Contact
5.2

Support Rating

Robly
7.3
SharpSpring from Constant Contact
8.7

Online Training

Robly
SharpSpring from Constant Contact
4.5

Implementation Rating

Robly
7.3
SharpSpring from Constant Contact
8.0

Scalability

Robly
SharpSpring from Constant Contact
3.4

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