What users are saying about
This review does not include a rating.
211 Ratings
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Score 7.8 out of 100
This review does not include a rating.

Feature Set Ratings

    Content Creation

    7.5

    Ion, by Rock Content

    75%

    TechValidate

    Feature Set Not Supported
    N/A
    Ion, by Rock Content ranks higher in 2/2 features

    Ideation

    9.9
    99%
    99 Ratings
    N/A
    0 Ratings

    Content collaboration

    5.1
    51%
    94 Ratings
    N/A
    0 Ratings

    Content Publishing

    8.6

    Ion, by Rock Content

    86%

    TechValidate

    Feature Set Not Supported
    N/A
    Ion, by Rock Content ranks higher in 6/6 features

    Content hub

    9.9
    99%
    104 Ratings
    N/A
    0 Ratings

    Forms / Gated content

    9.9
    99%
    107 Ratings
    N/A
    0 Ratings

    Embedded CTAs

    9.9
    99%
    108 Ratings
    N/A
    0 Ratings

    Content distribution

    8.0
    80%
    93 Ratings
    N/A
    0 Ratings

    Content promotion

    8.0
    80%
    86 Ratings
    N/A
    0 Ratings

    Content automation

    6.0
    60%
    90 Ratings
    N/A
    0 Ratings

    Content Reporting & Analytics

    8.4

    Ion, by Rock Content

    84%

    TechValidate

    Feature Set Not Supported
    N/A
    Ion, by Rock Content ranks higher in 4/4 features

    Audience profiling and targeting

    6.0
    60%
    91 Ratings
    N/A
    0 Ratings

    Closed-loop tracking and reporting

    8.0
    80%
    95 Ratings
    N/A
    0 Ratings

    Content performance analytics

    9.8
    98%
    116 Ratings
    N/A
    0 Ratings

    Campaign optimization dashboard

    9.8
    98%
    107 Ratings
    N/A
    0 Ratings

    Attribute Ratings

      Likelihood to Recommend

      9.8

      Ion, by Rock Content

      98%
      135 Ratings

      TechValidate

      N/A
      0 Ratings

      Likelihood to Renew

      7.0

      Ion, by Rock Content

      70%
      22 Ratings

      TechValidate

      N/A
      0 Ratings

      Usability

      7.4

      Ion, by Rock Content

      74%
      17 Ratings

      TechValidate

      N/A
      0 Ratings

      Availability

      10.0

      Ion, by Rock Content

      100%
      1 Rating

      TechValidate

      N/A
      0 Ratings

      Performance

      9.0

      Ion, by Rock Content

      90%
      1 Rating

      TechValidate

      N/A
      0 Ratings

      Support Rating

      10.0

      Ion, by Rock Content

      100%
      36 Ratings

      TechValidate

      N/A
      0 Ratings

      Online Training

      8.0

      Ion, by Rock Content

      80%
      1 Rating

      TechValidate

      N/A
      0 Ratings

      Implementation Rating

      10.0

      Ion, by Rock Content

      100%
      12 Ratings

      TechValidate

      N/A
      0 Ratings

      Product Scalability

      10.0

      Ion, by Rock Content

      100%
      2 Ratings

      TechValidate

      N/A
      0 Ratings

      Likelihood to Recommend

      Ion, by Rock Content

      If you want to choose a quick start template and fill in the fields with your content, Ion will be fantastic for you. We've done this with whitepapers and quizzes and it's been great and extremely easy to use.If you have an exact idea of what you want, and a background in web development, you may get frustrated. Ion has some quirks that make it tricky to fully customize - everyone once in a while I really just want to go into the HTML and make some changes, but can't.If you are looking to reuse a piece of content for specific targeting (industry or account-specific), Ion is great. The dynamic substitutions are great and very helpful.
      Anonymous | TrustRadius Reviewer

      TechValidate

      No answers on this topic

      Pros

      Ion, by Rock Content

      • Quick Starts make it so easy to get started.
      • Real-time updates are awesome and save a ton of wasteful process.
      • The combination of user friendliness for simple things and the flexibility to do more complex things is great.
      • Chat support is excellent and deeper-dive support has been super helpful.
      • The ability to use these tools in the cloud or embedded has given us tactic flexibility.
      Steve Gandola | TrustRadius Reviewer

      TechValidate

      No answers on this topic

      Cons

      Ion, by Rock Content

      • Ion University, while stacked with a wealth of information, is difficult to navigate from a troubleshooting perspective. The tutorial videos are all very helpful, but they are also very long. Sometimes I would want to search for how to address a particular issue I was struggling with and it would be a two-minute segment buried in a 45-minute video.
      • Again, getting back the self-guidance side of things. I think a lot of the tutorials are set up in a way that makes sense to Ion, but not as much to the end user.
      • I think the controls admins use when creating new users could be a bit more straightforward.
      Taylor Bornstein | TrustRadius Reviewer

      TechValidate

      No answers on this topic

      Pricing Details

      Ion, by Rock Content

      General

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services
      Yes
      Entry-level set up fee?
      Optional
      $5,500

      Starting Price

      $0 per year

      Ion, by Rock Content Editions & Modules

      Edition
      Managed Services + SaaSCustom1
      1. per year
      Additional Pricing Details
      ion’s Build Anything SaaS platform provides organizations with an entirely new and agile interactive content marketing capability. It enables non-technical marketers and designers to create, test and measure an unlimited number of all types of interactive content marketing experiences. It includes unlimited seats, experiences, tests, customization, phone and email support, analytics and more.

      TechValidate

      General

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services
      Entry-level set up fee?
      No

      Starting Price

      TechValidate Editions & Modules

      Additional Pricing Details

      Likelihood to Renew

      Ion, by Rock Content

      Ion, by Rock Content 7.0
      Based on 22 answers
      We use it for every landing page and we plan on only doing more dynamic content creation. We dont see that option coming in-house any time ever in the future. ION has a very robust platform for us to work with that really allows us to do more for our customers in regards to having the one-to-one conversation.
      Laura Medley | TrustRadius Reviewer

      TechValidate

      No score
      No answers yet
      No answers on this topic

      Usability

      Ion, by Rock Content

      Ion, by Rock Content 7.4
      Based on 17 answers
      Usability is straightforward, with extensive documentation and tutorials provided to ensure landing pages are built to specifications and can be optimized for performance. Built-in platform funnels give insight into customer dropoff, success/failures, and conversions (at a glance). Setting up a landing page can be done quickly and easily, with numerous integrations (CRMs like SalesForce, for instance) supported
      Leah Jakaitis | TrustRadius Reviewer

      TechValidate

      No score
      No answers yet
      No answers on this topic

      Performance

      Ion, by Rock Content

      Ion, by Rock Content 9.0
      Based on 1 answer
      Sometimes the editor can be a little slow.
      Kelly Saux | TrustRadius Reviewer

      TechValidate

      No score
      No answers yet
      No answers on this topic

      Support Rating

      Ion, by Rock Content

      Ion, by Rock Content 10.0
      Based on 36 answers
      The ION support team is amazing. There has not been a single issue they they could not solve for me. If there is a feature or request that they do not have, they have even, on occasion, created custom scripts for our team.*Update 6/5/17 - ION has continued to delight on multiple occasions. I appreciate their attention to detail and ability to solve whatever issue I have. After 3+ years of use and support, ION still has my full endorsement.
      Chris Schultz | TrustRadius Reviewer

      TechValidate

      No score
      No answers yet
      No answers on this topic

      Online Training

      Ion, by Rock Content

      Ion, by Rock Content 8.0
      Based on 1 answer
      They offer a great amount of online training, videos, articles, etc. There is usually an answer available if you run into an issue. I would recommend taking advantage of the online training they offer. I wish I would have done it sooner.
      Anonymous | TrustRadius Reviewer

      TechValidate

      No score
      No answers yet
      No answers on this topic

      Implementation Rating

      Ion, by Rock Content

      Ion, by Rock Content 10.0
      Based on 12 answers
      There were a lot of things we learned about the tool once we really got in and got our hands dirty. Being hands-on was essential for our team to be able to utilize ION in the most effective manner.
      Jessica Hill | TrustRadius Reviewer

      TechValidate

      No score
      No answers yet
      No answers on this topic

      Alternatives Considered

      Ion, by Rock Content

      I was not the decision maker to choose this over Uberflip, but the UI is much more appealing to me. It's incredibly easy to use, clean, and from a backend standpoint, it requires little to no tech savvy'ness. Our team has really enjoyed using it and has required no training what-so-ever.
      Aubyn Scolnick | TrustRadius Reviewer

      TechValidate

      No answers on this topic

      Scalability

      Ion, by Rock Content

      Ion, by Rock Content 10.0
      Based on 2 answers
      Separate client portfolios enable scalability, however, some elements are still grouped for all accounts so it's difficult to scale for an ad agency with multiple clients. Would prefer totally separate sections of the platform for all clients with each element housed separately.
      Georgia Dardick | TrustRadius Reviewer

      TechValidate

      No score
      No answers yet
      No answers on this topic

      Return on Investment

      Ion, by Rock Content

      • Though we have not had the service long enough to see any measurable outcomes, we've been able to create interactive web content faster than ever before
      • The speed with which we can build interactive pages and re-use assets has been critical as projects we've done with Ion have made their way around and more and more internal clients have said "me too" for their own projects
      • It is very pricey at $28K for the base annual subscription (dropping to $24k after the first year), so depending on your budgetary situation, that may make no sense for your team--but we had contract money set aside for a company to build us a microsite for around the amount, so we just used it for Ion instead and will now be building the microsite ourselves using it
      Jesse Bond | TrustRadius Reviewer

      TechValidate

      No answers on this topic

      Screenshots

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