What users are saying about
8 Ratings
210 Ratings
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Score 8.4 out of 100
8 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Content Creation

    7.5

    Ion, by Rock Content

    75%

    Titan CMS

    Feature Set Not Supported
    N/A
    Ion, by Rock Content ranks higher in 2/2 features

    Ideation

    10.0
    100%
    99 Ratings
    N/A
    0 Ratings

    Content collaboration

    5.0
    50%
    94 Ratings
    N/A
    0 Ratings

    Content Publishing

    8.7

    Ion, by Rock Content

    87%

    Titan CMS

    Feature Set Not Supported
    N/A
    Ion, by Rock Content ranks higher in 6/6 features

    Content hub

    10.0
    100%
    104 Ratings
    N/A
    0 Ratings

    Forms / Gated content

    10.0
    100%
    107 Ratings
    N/A
    0 Ratings

    Embedded CTAs

    10.0
    100%
    108 Ratings
    N/A
    0 Ratings

    Content distribution

    8.0
    80%
    93 Ratings
    N/A
    0 Ratings

    Content promotion

    8.0
    80%
    86 Ratings
    N/A
    0 Ratings

    Content automation

    6.0
    60%
    90 Ratings
    N/A
    0 Ratings

    Content Reporting & Analytics

    8.5

    Ion, by Rock Content

    85%

    Titan CMS

    Feature Set Not Supported
    N/A
    Ion, by Rock Content ranks higher in 4/4 features

    Audience profiling and targeting

    6.0
    60%
    91 Ratings
    N/A
    0 Ratings

    Closed-loop tracking and reporting

    8.0
    80%
    95 Ratings
    N/A
    0 Ratings

    Content performance analytics

    10.0
    100%
    116 Ratings
    N/A
    0 Ratings

    Campaign optimization dashboard

    10.0
    100%
    107 Ratings
    N/A
    0 Ratings

    Security

    Ion, by Rock Content

    Feature Set Not Supported
    N/A
    3.0

    Titan CMS

    30%
    Titan CMS ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    3.0
    30%
    5 Ratings

    Platform & Infrastructure

    Ion, by Rock Content

    Feature Set Not Supported
    N/A
    4.0

    Titan CMS

    40%
    Titan CMS ranks higher in 2/2 features

    API

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Internationalization / multi-language

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Web Content Creation

    Ion, by Rock Content

    Feature Set Not Supported
    N/A
    4.6

    Titan CMS

    46%
    Titan CMS ranks higher in 8/8 features

    WYSIWYG editor

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Code quality / cleanliness

    N/A
    0 Ratings
    3.0
    30%
    4 Ratings

    Admin section

    N/A
    0 Ratings
    6.0
    60%
    4 Ratings

    Page templates

    N/A
    0 Ratings
    2.0
    20%
    5 Ratings

    Library of website themes

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Mobile optimization / responsive design

    N/A
    0 Ratings
    2.0
    20%
    3 Ratings

    Publishing workflow

    N/A
    0 Ratings
    3.0
    30%
    5 Ratings

    Form generator

    N/A
    0 Ratings
    5.0
    50%
    5 Ratings

    Web Content Management

    Ion, by Rock Content

    Feature Set Not Supported
    N/A
    3.8

    Titan CMS

    38%
    Titan CMS ranks higher in 5/5 features

    Content taxonomy

    N/A
    0 Ratings
    5.0
    50%
    5 Ratings

    SEO support

    N/A
    0 Ratings
    1.0
    10%
    5 Ratings

    Bulk management

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Availability / breadth of extensions

    N/A
    0 Ratings
    1.0
    10%
    4 Ratings

    Community / comment management

    N/A
    0 Ratings
    4.0
    40%
    4 Ratings

    Attribute Ratings

    • Ion, by Rock Content is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Titan CMS is rated higher in 2 areas: Likelihood to Renew, Usability
    • Ion, by Rock Content and Titan CMS are tied in 2 areas: Availability, Implementation Rating

    Likelihood to Recommend

    10.0

    Ion, by Rock Content

    100%
    135 Ratings
    8.0

    Titan CMS

    80%
    6 Ratings

    Likelihood to Renew

    7.0

    Ion, by Rock Content

    70%
    22 Ratings
    10.0

    Titan CMS

    100%
    3 Ratings

    Usability

    7.4

    Ion, by Rock Content

    74%
    17 Ratings
    9.5

    Titan CMS

    95%
    3 Ratings

    Availability

    10.0

    Ion, by Rock Content

    100%
    1 Rating
    10.0

    Titan CMS

    100%
    2 Ratings

    Performance

    9.0

    Ion, by Rock Content

    90%
    1 Rating

    Titan CMS

    N/A
    0 Ratings

    Support Rating

    10.0

    Ion, by Rock Content

    100%
    36 Ratings
    8.0

    Titan CMS

    80%
    4 Ratings

    In-Person Training

    Ion, by Rock Content

    N/A
    0 Ratings
    10.0

    Titan CMS

    100%
    1 Rating

    Online Training

    8.0

    Ion, by Rock Content

    80%
    1 Rating

    Titan CMS

    N/A
    0 Ratings

    Implementation Rating

    10.0

    Ion, by Rock Content

    100%
    12 Ratings
    10.0

    Titan CMS

    100%
    2 Ratings

    Product Scalability

    10.0

    Ion, by Rock Content

    100%
    2 Ratings

    Titan CMS

    N/A
    0 Ratings

    Likelihood to Recommend

    Rock Content

    If you want to choose a quick start template and fill in the fields with your content, Ion will be fantastic for you. We've done this with whitepapers and quizzes and it's been great and extremely easy to use. If you have an exact idea of what you want, and a background in web development, you may get frustrated. Ion has some quirks that make it tricky to fully customize - everyone once in a while I really just want to go into the HTML and make some changes, but can't. If you are looking to reuse a piece of content for specific targeting (industry or account-specific), Ion is great. The dynamic substitutions are great and very helpful.
    Read full review

    Northwoods

    Titan CMS is a good full featured CMS if users are fairly tech savvy. It is under active development and has added significant features through the years.
    Read full review

    Pros

    Rock Content

    • Quick Starts make it so easy to get started.
    • Real-time updates are awesome and save a ton of wasteful process.
    • The combination of user friendliness for simple things and the flexibility to do more complex things is great.
    • Chat support is excellent and deeper-dive support has been super helpful.
    • The ability to use these tools in the cloud or embedded has given us tactic flexibility.
    Read full review

    Northwoods

    • Utilizing a Filter to determine what shows on a page saves countless hours of configuring content that should be displayed on a page - it's been a lifesaver how easy it is to set up too.
    • Smart Search takes the search box and makes it magical. Common misspellings and alternate names can still send a user to the proper page!
    • Data nodes and filters can also be configured to Find a Dealer, Doctor, Location etc. It puts the power into a users hands and makes is easy to use.
    Read full review

    Cons

    Rock Content

    • Ion University, while stacked with a wealth of information, is difficult to navigate from a troubleshooting perspective. The tutorial videos are all very helpful, but they are also very long. Sometimes I would want to search for how to address a particular issue I was struggling with and it would be a two-minute segment buried in a 45-minute video.
    • Again, getting back the self-guidance side of things. I think a lot of the tutorials are set up in a way that makes sense to Ion, but not as much to the end user.
    • I think the controls admins use when creating new users could be a bit more straightforward.
    Read full review

    Northwoods

    • I would love to see a "View this Page" button after a page has been updated/published. Every time I publish a new page, I have to open a new browser window, navigate to a different tab, copy the page url "example/example/example" and paste it after "www.mywebsite.com" in order to preview the new page/content.
    • If Titan and WordPress were in a beauty competition, there is no way that Titan would win. Titan's dashboard, buttons, etc are dated and bland, and is in dire need of a refresh.
    • A drag and drop to upload feature would be very helpful.
    • Creating forms is very cumbersome and the pop-up window in which the form is created needs to be revamped. The font-size is much too small and it is not as customizable as it could be.
    Read full review

    Pricing Details

    Ion, by Rock Content

    Starting Price

    $0 per year

    Editions & Modules

    Ion, by Rock Content editions and modules pricing
    EditionModules
    Managed Services + SaaSCustom1

    Footnotes

    1. per year

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $5,500

    Additional Details

    ion’s Build Anything SaaS platform provides organizations with an entirely new and agile interactive content marketing capability. It enables non-technical marketers and designers to create, test and measure an unlimited number of all types of interactive content marketing experiences. It includes unlimited seats, experiences, tests, customization, phone and email support, analytics and more.

    Titan CMS

    Starting Price

    $0 one-time fee

    Editions & Modules

    Titan CMS editions and modules pricing
    EditionModules
    Base License$3,5001
    Professional LicensePlease Contact Us for Details2
    Corporate LicensePlease Contact Us for Details3
    Enterprise LicensePlease Contact Us for Details4

    Footnotes

    1. one-time fee
    2. one-time fee
    3. one-time fee
    4. one-time fee

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $5,000

    Additional Details

    Likelihood to Renew

    Rock Content

    We use it for every landing page and we plan on only doing more dynamic content creation. We dont see that option coming in-house any time ever in the future. ION has a very robust platform for us to work with that really allows us to do more for our customers in regards to having the one-to-one conversation.
    Read full review

    Northwoods

    Titan CMS had a great support system and they helped make my experience go smooth. They offer courses to help people get acquainted, offer support over the phone and are more than willing to make your experience a great one. Once I was familiar with Titan I always found myself wanting to learn more and do more to improve upon the website. Titan makes CMS fun and exciting!
    Read full review

    Usability

    Rock Content

    Usability is straightforward, with extensive documentation and tutorials provided to ensure landing pages are built to specifications and can be optimized for performance. Built-in platform funnels give insight into customer dropoff, success/failures, and conversions (at a glance). Setting up a landing page can be done quickly and easily, with numerous integrations (CRMs like SalesForce, for instance) supported
    Read full review

    Northwoods

    Everything we've needed to accomplish, Titan CMS has been able to accomplish. From multiple levels of user rights, document rights, tagging pages and documents to make filters do the work of content displayed on a page - it's all easy to set up too. Creating a content rich product detail page template and customizing a ecommerce cart to work for those using a dealer network - needing a request for quote, to go to dealers instead of a self checkout.
    Read full review

    Performance

    Rock Content

    Sometimes the editor can be a little slow.
    Read full review

    Northwoods

    No answers on this topic

    Support Rating

    Rock Content

    The ION support team is amazing. There has not been a single issue they they could not solve for me. If there is a feature or request that they do not have, they have even, on occasion, created custom scripts for our team. *Update 6/5/17 - ION has continued to delight on multiple occasions. I appreciate their attention to detail and ability to solve whatever issue I have. After 3+ years of use and support, ION still has my full endorsement.
    Read full review

    Northwoods

    I understand that our Web Development Team is very busy, however, sometimes there is a delay in response and a followup email is needed to determine the progress of the issue/question
    Read full review

    In-Person Training

    Rock Content

    No answers on this topic

    Northwoods

    It was customized to include screen shots of our site and how users can access the content that only pertains to them as well as advanced training sessions for admin duties and everything that goes along with it. Training is in small groups and can be private (your company only) if you like too.
    Read full review

    Online Training

    Rock Content

    They offer a great amount of online training, videos, articles, etc. There is usually an answer available if you run into an issue. I would recommend taking advantage of the online training they offer. I wish I would have done it sooner.
    Read full review

    Northwoods

    No answers on this topic

    Implementation Rating

    Rock Content

    There were a lot of things we learned about the tool once we really got in and got our hands dirty. Being hands-on was essential for our team to be able to utilize ION in the most effective manner.
    Read full review

    Northwoods

    Talk to your project manager for Titan early on in development about minimalizing customizations. It seems obvious, but many times they do what you ask in the respect of "This is how we do it now, make that happen in Titan" vs. think of how Titan can deliver the same results within the confines of the base software. It's not a fault, just human nature.
    Read full review

    Alternatives Considered

    Rock Content

    I was not the decision maker to choose this over Uberflip, but the UI is much more appealing to me. It's incredibly easy to use, clean, and from a backend standpoint, it requires little to no tech savvy'ness. Our team has really enjoyed using it and has required no training what-so-ever.
    Read full review

    Northwoods

    Clients have access to the online and PDF documentation, also tips and how-tos for the most current versions of Titan CMS in the market. Check out our full documentation library! unlimited Dev/ QA/ Server install. Load balancing, and cluster support included. Upgrade options included free of cost along with unlimited CPUs per server.
    Read full review

    Scalability

    Rock Content

    Separate client portfolios enable scalability, however, some elements are still grouped for all accounts so it's difficult to scale for an ad agency with multiple clients. Would prefer totally separate sections of the platform for all clients with each element housed separately.
    Read full review

    Northwoods

    No answers on this topic

    Return on Investment

    Rock Content

    • Though we have not had the service long enough to see any measurable outcomes, we've been able to create interactive web content faster than ever before
    • The speed with which we can build interactive pages and re-use assets has been critical as projects we've done with Ion have made their way around and more and more internal clients have said "me too" for their own projects
    • It is very pricey at $28K for the base annual subscription (dropping to $24k after the first year), so depending on your budgetary situation, that may make no sense for your team--but we had contract money set aside for a company to build us a microsite for around the amount, so we just used it for Ion instead and will now be building the microsite ourselves using it
    Read full review

    Northwoods

    • Positive ROI by allowing content contributors embedded within departments with the department domain knowledge to update the site directly. More efficient and less centralized spending.
    • Requirement for investment in training users of CMS cuts into ROI. Would recommend a two-step workflow where department content contributors enter information into CMS and then approval step is done by webmaster team to ensure content meets standard formatting guidelines. This workflow functionality exists in the Titan CMS.
    • Positive ROI experienced during projects such as moving to a responsive design because much of the content can migrate untouched. Also positive when updating graphics in template to give site new look.
    Read full review

    Screenshots

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