Likelihood to Recommend RSA Archer is fantastic at cataloguing, personalizing assessments, raw reporting, and capacity to add custom fields. It is a little clunky around adding contextual information to notifications, peeking into data before attempting to load pages, quick navigation or determining linked (or sub-linked) relationships. These are all concerns that can either be worked around with an appropriate data scheme or with careful administration of the sub-routines.
Read full review The usage of ROAM, as well as the integration of external programmes through API and import functions, has almost reduced duplication of work. One thing to keep in mind is that your use cases must be very clear. There are a lot of SAI solutions, and their titles don't always correspond to what they actually perform.
Read full review Pros Integration capabilities to multiple enterprise systems Control standards and Procedures to address multiple regulatory/authoritative sources, standards and frameworks enabling test once satisfy many requiremnts Rapid application development and User friendly tool with configuration capability to customize easily without user requiring programming or coding skills Read full review Customized unified design platform Modules that fit your organization Low technology involvement with information department. Built on foundational platforms some bidirectional in the ERM framework with TPRM contracts Single sign-on web-based applications Read full review Cons They release time to time updates, which causes issues in the GUI. However, one has to be careful while installing the update. There is no open and free academy to learn more about the tool. One cannot stay to a particular product version, they have to move to the next version to keep up with the changes. Read full review Reporting Legacy modules (i.e. tasks) Look and feel Intuitive UI Read full review Usability Good tool to get the information communicated, approval workflow, and easy to add new findings/questionnaires. Seems to be compatible with different browsers and little downtime. Only request for improvement is to add an export feature with fewer clicks. Maybe batch export.
Read full review Overall it is a very versatile system that does help to keep our processes automated and secure. We are able to streamline our day to day activities.
Read full review Support Rating Our RSA Archer team is dedicated to finding solutions for our organization. They haven't mentioned any issues with receiving support with deployment or bug fixes, and generally the platform is very dependable. They are always very excited about delivering a version upgrade and presenting any new features that provide more dashboards or chart types.
Read full review Alternatives Considered It has been roughly 5 years since I have seen Securevue, so a lot can change, but to me it felt like several products were purchased and an attempt was made to piece them all together into a single solution (and I believe that may have been true). It also required agents on endpoints which did not fit the model I believed customers were looking for.
MetricStream appeared to be difficult to install as it took their own engineers some time to get it installed in my lab environment. I did not think their web interface was as intuitive as RSA Archer. Customization to the platform was possible to some degree, but required a lot more work and technical skills than required by Archer. I did like the landing page for
MetricStream which called out the important action items for the current user, but Archer v6.X now has this feature.
Read full review Archer was very similar to SAI360 in cost and features. Has a more modern look and feel and more task functionality. The price point was very similar. Didn't choose them as our existing usage is in an On-Prem version and support from our in-house IT team was not able to be obtained. MetricStream was very modern looking with an intuitive UI. Appeared to have all the features with a number of additional bells and whistles. The price point was far above our budget and we could not get approval to move them to the RFP.
Read full review Return on Investment We were able to achieve approx 63% gain in operational efficiency. Reduce the number of findings and exceptions during an Internal audit to almost zero. Get compliance to all client contracts tracked through the tool thus increasing the confidence of clients in our systems and processes. Read full review The system is costly for the initial setup Does help to mitigate risk and keep the vendors and internal departments from becoming non-compliant. One license for all users Easy to manage employee's security access Read full review ScreenShots