What users are saying about
1 Rating
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48 Ratings
1 Rating
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Score 8 out of 100

Socio

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48 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

RunSignUp

RunSignUp is a well-templated online platform for athletic event registrations. The customer service is awesome and we have found the platform to be fairly user-friendly and intuitive. The platform falls a bit short when a registrant is trying to register multiple people within a single transaction using a registration kiosk. Other than that though, it’s a fairly simple platform with good reporting capability.
Kathryn Juarez | TrustRadius Reviewer

Socio

There are always plusses and minuses to various platforms and nothing is ever going to be a perfect fit for everyone. Socio does so much very well, but there are a few places, like the current way that presenters are cut off from attendees in the normal system that if that is what is most important to you, there may be better options. However, if you are talking about out-of-the-box solutions for an event of any size, their customer service puts them far above anyone else.
Eric Thut | TrustRadius Reviewer

Pros

RunSignUp

  • Built-in templates to make design a breeze
  • Great client support
  • Simple and effective email tool
  • Easy reporting
  • Easy learning curve
Kathryn Juarez | TrustRadius Reviewer

Socio

  • Socio was straightforward to use, both in terms of setup and in user experience
  • We were able to upload 100 sessions in one click
  • Our attendees loved the ease of using the mobile and desktop apps interchangeably
  • The documentation and support staff made the experience seamless
Nick Hostert | TrustRadius Reviewer

Cons

RunSignUp

  • Would love to see the ability to register multiple people at a time in kiosk mode.
  • Would love to have a less expensive refund mechanism.
Kathryn Juarez | TrustRadius Reviewer

Socio

  • The standard template to build out the community is pretty rigid. We had to adjust some of our styling and graphics to account for what Socio's template allowed.
  • Inability for event admins to make account changes for users. Several times we had users change jobs, therefore, changing their emails. Each time, we had to go through Socio support to get them access to their account.
  • Documentation and knowledgebase could be more substantive.
Megan Cairns | TrustRadius Reviewer

Support Rating

RunSignUp

RunSignUp 10.0
Based on 1 answer
Customer support is quick and straightforward and always available!!
Kathryn Juarez | TrustRadius Reviewer

Socio

No score
No answers yet
No answers on this topic

Alternatives Considered

RunSignUp

RunSignUp does not bombard registrants with advertising the way that Active did when we previously used it. We have found RunSignUp’s platform to be simple and clean and hopefully a much nicer experience for those who register.
Kathryn Juarez | TrustRadius Reviewer

Socio

We researched other products but Socio was the first company we chose to try and we have been with them since the start and haven't needed to or wanted to look elsewhere. Socio has been great for our company and they provide exactly what we need.
Janelle Hruby | TrustRadius Reviewer

Return on Investment

RunSignUp

  • RunSignUp has simplified the way we communicate with our registrants.
  • RunSignUp makes it easy to update our race page from year to year by pulling from the previous year’s event.
Kathryn Juarez | TrustRadius Reviewer

Socio

  • Socio has improved the ROI on my fundraising events by keeping attendees focus and housed in the event. With Zoom or random links attached they get lost in the web of distractions.
  • Attendees are easily able to connect with speakers, providers and others guests.
  • I can incorporate donation links, monthly giving, and silent auctions all in one easy-to-find place!
  • Sponsors do not feel left out! They can highlight exactly what they want and be engaged virtually!
Teri Jakob, CMP, CMM | TrustRadius Reviewer

Screenshots

Pricing Details

RunSignUp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Socio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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