RunSignUp vs Ungerboeck Software

Likelihood to Recommend

RunSignUp is a well-templated online platform for athletic event registrations. The customer service is awesome and we have found the platform to be fairly user-friendly and intuitive. The platform falls a bit short when a registrant is trying to register multiple people within a single transaction using a registration kiosk. Other than that though, it’s a fairly simple platform with good reporting capability.

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Kathryn Juarez

Director of Community Relations

Boley Centers, Inc.Mental Health Care, 51-200 employees

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Ungerboeck Software is best suited for small or large service or product based organizations. The "out of the box" work flow process & set up is suitable for most business operations. The flexibility to configure work flow, layout of screens, fields, and individual user settings makes the software suitable to many business types.

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Annette Conrad

Associate Director for Event Management

Edible Impressions, LLC - Custom Logo CookiesE-Learning, 501-1000 employees

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Pros

Built-in templates to make design a breeze
Great client support
Simple and effective email tool
Easy reporting
Easy learning curve

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Kathryn Juarez

Director of Community Relations

Boley Centers, Inc.Mental Health Care, 51-200 employees

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Creation and organization of contracts.
Accounts receivable related to contracts that owe us money.
Purchase order system and payments.
Ease of use in exporting financial data for financial reporting.

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John Prestianni

Director of Finance

Florida State Fair AuthorityFacilities Services, 51-200 employees

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Cons

Would love to see the ability to register multiple people at a time in kiosk mode.
Would love to have a less expensive refund mechanism.

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Kathryn Juarez

Director of Community Relations

Boley Centers, Inc.Mental Health Care, 51-200 employees

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At availability booking level, I would like to see an option to add Move In (set up) and Move Out (tear down) times rather than copying/pasting once space is booked.
Strengthen the iEBMS field functionality; specifically the online booking request and calendar of events.

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Annette Conrad

Associate Director for Event Management

Edible Impressions, LLC - Custom Logo CookiesE-Learning, 501-1000 employees

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Support Rating

RunSignUp 10.0

Based on 1 answer

Customer support is quick and straightforward and always available!!

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Kathryn Juarez

Director of Community Relations

Boley Centers, Inc.Mental Health Care, 51-200 employees

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Ungerboeck Software 8.0

Based on 1 answer

Software upgrade to latest version and to hosted environment took longer than expected

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Annette Conrad

Associate Director for Event Management

Edible Impressions, LLC - Custom Logo CookiesE-Learning, 501-1000 employees

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Alternatives Considered

RunSignUp does not bombard registrants with advertising the way that Active did when we previously used it. We have found RunSignUp’s platform to be simple and clean and hopefully a much nicer experience for those who register.

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Kathryn Juarez

Director of Community Relations

Boley Centers, Inc.Mental Health Care, 51-200 employees

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Contract integration was key for us

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John Prestianni

Director of Finance

Florida State Fair AuthorityFacilities Services, 51-200 employees

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Return on Investment

RunSignUp has simplified the way we communicate with our registrants.
RunSignUp makes it easy to update our race page from year to year by pulling from the previous year’s event.

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Kathryn Juarez

Director of Community Relations

Boley Centers, Inc.Mental Health Care, 51-200 employees

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It keeps all events accessible

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Verified User

Manager in Other

Higher Education Company, 1001-5000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

RunSignUp

Ungerboeck Software

Likelihood to Recommend

RunSignUp

Ungerboeck Software

Pros

RunSignUp

Ungerboeck Software

Cons

RunSignUp

Ungerboeck Software

Support Rating

RunSignUp

Ungerboeck Software

Alternatives Considered

RunSignUp

Ungerboeck Software

Return on Investment

RunSignUp

Ungerboeck Software

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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