Rybbon vs. Sparkbay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rybbon
Score 8.8 out of 10
N/A
Rybbon is a digital rewards platform from the company of the same name in McLean, allowing users to reward research participants for completion of surveys and polls, create customer loyalty programs, or to support employee engagement, via various integrations.N/A
Sparkbay
Score 10.0 out of 10
N/A
Sparkbay provides employee feedback and analytics for innovative companies, from fast-growing start-ups to Fortune 500 companies.N/A
Pricing
RybbonSparkbay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RybbonSparkbay
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
User Ratings
RybbonSparkbay
Likelihood to Recommend
8.9
(6 ratings)
10.0
(1 ratings)
User Testimonials
RybbonSparkbay
Likelihood to Recommend
Rybbon
I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
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Sparkbay
Sparkbay is perfect to keep an eye on the company's engagement level and collect employee general feedback. However it does not replace good one-on-ones.
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Pros
Rybbon
  • Rybbon makes it easy to offer gift cards for survey responses
  • Rybbon's integration with survey platforms like Qualtrics are a major plus
  • Gift cards can be international, very important for any global company
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Sparkbay
  • The software is very easy to work with. We're able to visualize our engagement data in versatile reports, getting key insights for the whole company.
  • The team reports save time in knowing right off the bat how your team is feeling without having to wait for the next one-on-one.
  • The customer support team is very responsive and we always get answers to our questions.
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Cons
Rybbon
  • The main dashboard is not very useful for tracking your activity and spending
  • Website didn't seem super reliable. Would see downtime occasionally.
  • You can export reports to Excel but better built in reporting would be nice
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Sparkbay
  • They provided a training session only to managers. I think they should've invited employees too on a voluntary basis.
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Alternatives Considered
Rybbon
Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
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Sparkbay
No answers on this topic
Return on Investment
Rybbon
  • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
  • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
  • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
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Sparkbay
  • Ability to develop targeted initiatives.
  • Increase employees' general happiness.
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