Rybbon vs. Tango Card

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rybbon
Score 8.8 out of 10
N/A
Rybbon is a digital rewards platform from the company of the same name in McLean, allowing users to reward research participants for completion of surveys and polls, create customer loyalty programs, or to support employee engagement, via various integrations.N/A
Tango Card
Score 7.8 out of 10
Enterprise companies (1,001+ employees)
Tango Card provides digital rewards and incentives. Users can access a global catalog that includes popular e-gift cards, digital Visa and Mastercard rewards, non-profit donations and bitcoin e-gift cards. Tango Card backs their catalog with technology and expert support. Incentives can be delivered in bulk, on-the-spot, or by API integration. The vendor’s value proposition that this provides convenience for their customers and guarantees that rewards arrive exactly at the right time to…
$0
You only pay for the incentives
Pricing
RybbonTango Card
Editions & Modules
No answers on this topic
Only One Edition
$0
You only pay for the incentives
Only One Edition
$0
You only pay for the incentives
Delivery to an Individual
$2.00
Per Card
Delivery to a Corporate Addtess
$2.00
Per Card
Offerings
Pricing Offerings
RybbonTango Card
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe provide all of our services at no additional cost. The only cost is the face value of all e-gift cards or other rewards and incentives send via our API.
More Pricing Information
Community Pulse
RybbonTango Card
Considered Both Products
Rybbon
Chose Rybbon
Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
Tango Card

No answer on this topic

Top Pros
Top Cons
User Ratings
RybbonTango Card
Likelihood to Recommend
8.9
(6 ratings)
7.7
(10 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
RybbonTango Card
Likelihood to Recommend
Rybbon
I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
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Tango Card
Works great for market research, and for large batches of fulfillment. Where it shines most for me is in the international realm. We do tracking studies across dozens of countries and this has been a great help for us in making those studies feasible.
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Pros
Rybbon
  • Rybbon makes it easy to offer gift cards for survey responses
  • Rybbon's integration with survey platforms like Qualtrics are a major plus
  • Gift cards can be international, very important for any global company
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Tango Card
  • Tango Card is very easy to use and set-up
  • Tango Card makes it easy to allow for multiple gift card options
  • Tango Card allows for excel imports of respondents, which keeps things nice and simple
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Cons
Rybbon
  • The main dashboard is not very useful for tracking your activity and spending
  • Website didn't seem super reliable. Would see downtime occasionally.
  • You can export reports to Excel but better built in reporting would be nice
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Tango Card
  • The initial setup of the API with all the ACH info was a bit complicated.
  • The only speedbump (not big concern) is the branding of a Tango Card - when saying that to recipients, they don't "get it" immediately and some quick-to-judgement folks can say they don't want it.
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Usability
Rybbon
No answers on this topic
Tango Card
No issues to report = 10. I cannot think of simpler usability in this category.
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Support Rating
Rybbon
No answers on this topic
Tango Card
Giving it a 9 only because I haven't been using it for more than 6 months but that said, I've had enough projects and redemptions to get a full understanding of its performance. TANGO CARD just works better than the rest for the redemption experience for the end recipient.
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Alternatives Considered
Rybbon
Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
Read full review
Tango Card
We liked Tango Card much more as it was easier to use and had more flexibility within our company. It allowed us to be more creative as well. The scale of cards and ease of use, both front and back end were huge decision points for us. Everything about Tango Card appeared to be much better than Tremendous and we are happy with our choice.
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Return on Investment
Rybbon
  • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
  • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
  • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
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Tango Card
  • Tango Card has increased out survey response rates
  • Tango Card has increase our overall response counts
  • By doing so, some of our board KPIs are better measured
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