Maxio vs. Zoho Billing

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Maxio
Score 4.9 out of 10
N/A
Chargify provides a SaaS billing solution that handles free trial periods, one-time fees, promotions, refunds, email receipts. They support billing your customers by credit card or invoicing for larger accounts. Prices start at $65/month for 20 customers, and trend upward to $1,299/month for 10,000 customers
$599
per month
Zoho Billing
Score 7.2 out of 10
N/A
Zoho Billing (formerly Zoho Subscriptions) is a one stop recurring billing and subscription management solution. Zoho Billing automates the entire recurring billing process and takes users to the market in few minutes. This solution enables users to: Create subscription billing pricing plans, add coupons and add-ons to suit their business needs. Run in-depth subscription metrics and assess the health of their business in no time. Zoho Subscriptions is…
$20
per month per organization
Pricing
MaxioZoho Billing
Editions & Modules
Essentials
$599
per month
Growth
Custom
Scale
Custom
Standard
$20
per month per organization
Professional
$50
per month per organization
Premium
$100
per month per organization
Elite
$300
per month per organization
Offerings
Pricing Offerings
MaxioZoho Billing
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup fee$49 per month
Additional Details—25% discount available for annual plans and pricing.
More Pricing Information
Best Alternatives
MaxioZoho Billing
Small Businesses
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Score 7.5 out of 10
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Score 7.5 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.7 out of 10
Sage Intacct
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Score 8.7 out of 10
Enterprises
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MaxioZoho Billing
Likelihood to Recommend
1.7
(23 ratings)
9.0
(3 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
MaxioZoho Billing
Likelihood to Recommend
Maxio (SaaSOptics + Chargify)
In my opinion, Maxio is well suited for a large company with simple products/billing scenarios and 10s of thousands of dollars available to waste on implementation, learning curve, and mistakes. For any other company, I do not advise purchasing Maxio.
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Zoho
[Zoho Subscriptions is great] for startup agencies or businesses that charge monthly subscriptions of some kind. For most other [softwares,] you are paying at least $100 per month just to have the software. Zoho [Subscriptions] gives you the chance to take advantage of starting at [zero dollars,] which keeps your cost down until you understand the software before you have to upgrade. I feel like you can easily bootstrap your startup business to keep costs down. As you [are] moving forward, and are bringing in several thousand per month in revenue, it can scale up without costing a lot. [The subscriptions] [...] [start] to cost more, [...] if you have one time payments; you then need additional software from Zoho [Subscriptions] to handle the needs, and it starts adding up to typical [back- end] management software, with multiple log in points which start to drain your time budget. [At] that point, I ended up looking for a more all in one software that manages both contacts, one time and recurring invoices, reminders, etc. By the time our revenue exceeded [$5,000] per month[,] I [needed] to save time and looked for other options. [However,] I have other friends who still use it and they are generating $10k or more per month.
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Pros
Maxio (SaaSOptics + Chargify)
  • Managing deferred revenue.
  • Contract management is flexible and allows us to see data that we never had before.
  • Billing is painless and is now done within a couple hours. Previously it would take at least 1-2 days.
  • Business Metrics and Reporting.
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Zoho
  • Recurring billing
  • Organize and group subscriptions
  • Capture payments and send invoices
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Cons
Maxio (SaaSOptics + Chargify)
  • Options for Cash-based businesses. While it's not GAAP compliant and most users are accrual, many SaaS start ups are still small and operating on a cash basis.
  • Commissions Module since SO already has all our data intergrations
  • So many different features and data entry points that manual data entry errors are common
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Zoho
  • Declined payments, there wasn't a big alarm that went off automatically when a payment was declined. I have set up different notifications when this happens in the future though.
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Likelihood to Renew
Maxio (SaaSOptics + Chargify)
They are a crucial piece of what we do. We hope to have them as a vendor for a long time to come.
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Zoho
No answers on this topic
Support Rating
Maxio (SaaSOptics + Chargify)
They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.
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Zoho
No answers on this topic
Alternatives Considered
Maxio (SaaSOptics + Chargify)
I inherited SaaSOptics from several predecessors that worked on it before me. I believe they used Chargebee or Chargify before SaaSOptics, but I haven't used them. I pray that the market comes up with a better product for subscription revenue management, SaaS metric reporting, and financial projections. Unfortunately, I don't have the time or the team to be able to successfully complete the transition to new software at this time, so I feel like I'm stuck with SaaSOptics at this point
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Zoho
Zoho [Subscriptions] is a lot easier to set up recurring payments and notifications than [Stripe] or [PayPal] alone. They offer notification reminders that will help manage clients, versus setting up an API [..] communication system [to] your own with the others. Clients have an easier time changing credit cards around in Zoho [Subscriptions,] whereas in Stripe and Paypal, you have a lot more manual work.
Thryv is [an] all in one [package] for both one time and recurring payments, which I prefer over Zoho [Subscriptions], without having to create new client files in each system; [Thryv] [...] also has notification options which is a time saver. Thryv can also send test email review requests after a trigger or an [invoice] has been paid, whereas you would have to create an API integration with another service to do so in Zoho [Subscriptions]. Overall, Zoho [Subscriptions] is a great system, for most of my personal clients logging into different systems for different needs. [In] addition to subscriptions, [this] is the downfall, but it [is] still a great option for many businesses.
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Return on Investment
Maxio (SaaSOptics + Chargify)
  • Limitations in Chargify's invoicing capability has resulted in our finance team having to manually send invoices from our accounting system. This has resulted in 10-15 hours a week of resource wasted on something that Chargify should automatically do. If this isn't addressed, then the wasted time will increase as we scale.
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Zoho
  • Allows us to renew subscriptions.
  • Saves time in training users.
  • Auto renewals are easily managed.
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ScreenShots

Zoho Billing Screenshots

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