Sabre GetThere vs. StoriesOnBoard

Sabre GetThere is well suited for the travel counselor to make reservations for airfare, rail, hotels, and car. The system is easy to use and simple. By using click and point an agent with basic knowledge can book reservations with ease. The travel counselor who likes to not use the click and point may not find all the available options and could miss out.

Incentivized

As mentioned earlier, we also use StoriesOnBoard to create other processes (customer and employee journey). We use the swim lanes to differentiate between measures, tools and processes and working with them is very easy and understandable for this purpose.

Less easy is the use of context, i.e. when one part of a story map depends on another story map. This cannot be avoided (at least for us) to avoid creating redundancy (and the risk of creating different stages). At appropriate places, we refer to the other map in the title.

• Easy click and point system
• Fast and easy to apply daily
• Very user friendly
• Clean and simple

Incentivized

• User role management
• Jira integration
• Keyboard shortcuts
• Filtering by personas

• Click and point options miss small important details
• Make transfer between manual and click and point
• Different color options for different applications

Incentivized

• Switching the view to a vertical mode (easier to scroll).
• Better availability of information on user story mapping.
• Possibility to link to activities and steps from other maps (Context).

StoriesOnBoard works really well; all features are well thought through. It could look a bit fresher, although the new updated dashboard is already much better than it was.

Sabre is the main source of my booking tools. It comes as an easy-to-use reservation system. The online booking tool is simple and very user-friendly. Travel port does also have booking tools but some are not as easy to just click your option and go. The system has tools but can cause the user to use the longer format to get to the same location which slows down the booking process.

Incentivized

The only other competitor we looked at was cardboardit.com. Both had solid functionality, but StoriesOnBoard was more user-friendly and quick to learn and use in our opinion.

• Easy access for customers
• Booking options that varies
• Simply options to book travel

Incentivized

• StoriesOnBoard (and story mapping in general) creates a low-cost visual method of aligning on high-level business and technical requirements early in a project and provides an ongoing reference as the project progresses. Having this alignment is critical for the later stages of the project.