OnceHub is an online appointment scheduling and digital engagement platform developed by the company of the same name headquartered in Claymont, Delaware.
$10
per month per seat
Sabre Red Workspace
Score 9.2 out of 10
N/A
Sabre Red Workspace, from Sabre Travel Network, is travel agent workspace management solution.
For all things bookings, including meetings, sales calls, events, and client onboarding, ScheduleOnce is the dominant software hands down. For shorter forms, such as quizzes and exercises on an online course, FormOnce is the far superior sibling as it's able to accommodate all needs, size, length, and customization.
If you want to keep all of your choices in the same location, this is an excellent choice to make.Sabre is an excellent choice for serious travel agents who are prepared to devote a substantial amount of time to learning and becoming proficient with a booking platform. It provides agents with excellent functions such as the ability to find flight availability and pricing in real time, the capacity to hold flights for up to 72 hours, and the capability to book with a secure and well-known system. The primary issue is that it is geared toward the needs of agents; as a result, it is EXTREMELY challenging for a new user to pick up and become proficient with Sabre.
Sabre Red Workspace is constantly evolving to keep up with technology trends. For example, it is now available for agents to download on their iPads so that they can work from anywhere.
Sabre Red Workspace offers a suite called Red Apps which has many categories of useful apps that can customize your experience (some at no extra charge) and help simplify workflows.
Sabre Red Workspace provides a comprehensive library of every format or command that an agent could ever need to do his or her job.
I really wish I could put tracking pixels (i.e. AdWords conversion pixels) on the booking thank you pages. Having to direct to a thank you page on another platform is kind of a pain.
The Salesforce connector pricing is a bit steep.
Basic live chat capabilities would be awesome. Implementing a live chat widget alongside the ScheduleOnce widget can be a bit cluttered design wise.
In my 14 years of using Sabre Red Workspace, their software support desk has always offered top-notch customer service and professionalism. Their representatives are extremely knowledgeable, and there has never been a time where they weren't able to quickly and accurately resolve our issues or answer our questions when we called, and we have never been charged for their assistance.
ScheduleOnce is the only platform that offered an easy way to send text messages to clients. I appreciated the ease of adding a few questions to qualify potential clients prior to getting onto a call with them. Easy to use and the customer service experience I have received has been great.
Improved efficiency - no longer waste time trying to find available time to book meetings
Positive impact on business reputation
Clients, prospects and colleagues love using my booking link - they have access to my availability and can schedule a meeting easily. Many positive comments about ScheduleOnce
Overall for the business, it allows us to profit on international flights, where outside of Sabre we would not earn anything. We can earn percentages on certain international flights for booking or add commissions to base prices not posted elsewhere.
Sabre creates a barrier to entry for new agents and keeps agents from committing to the business.
Sabre gives base prices for agents that are significantly less than those found to a normal user, searching for a flight. This allows for sometimes very high added commissions (upwards of $500 per ticket) while also providing a lower cost to the customer, keeping them working with you in the future.
