What users are saying about
4 Ratings
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Score 9.1 out of 100
10 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

TripCase

I believe Sabre TripCase is suitable for all. It has helped even the most technologically-challenged employees evolve into more confident, self-sufficient travelers. It is a great feature that I know our techies enjoy. TripCase is a reliable source for updates during flight delays, gate change changes, and any other headaches that may occur. It's a beautiful tool, and I highly recommend it to anyone. I find it most effective when we have many reservations to manage.
Roshni Rahman | TrustRadius Reviewer

Upside Business Travel

I've used other big name solutions before, but Upside's customer service is really what puts them head and shoulders above the rest. I don't worry about getting someone who has no idea what they're doing when I call Upside - whoever I get is going to be able to answer my questions and get my issues sorted out. That's a huge help
Jessica Fish | TrustRadius Reviewer

Pros

TripCase

  • It gathers all of the essential details of a trip and presents it in a simple and efficient view. Our users particularly like that they can each choose in what own order they prefer that data to appear.
  • It conveniently allows travelers to share their itineraries with others.
Anonymous | TrustRadius Reviewer

Upside Business Travel

  • Customer Support. Our business travel changes in real-time. Sometimes we have to make multiple changes to our travel in one day. The Upside Support team is always there to change the travel, especially when my travelers do not have the time to step away from work to get on the phone with airlines, hotels, and rental car agencies.
  • Travel Tools. From the web site to the phone app, the Upside tools are very easy to use and are very extensive with functionality.
  • Prepay for travel. Prepaying for travel simplifies the booking process and eliminates the need for corporate cards.
Maurice Rios | TrustRadius Reviewer

Cons

TripCase

  • The iOS app is a little on the slow side when you open it up
  • Manual accommodation input isn't always the best (sometimes doesn't find hotels)
Anonymous | TrustRadius Reviewer

Upside Business Travel

  • Booking travel for non-employees or invited users *could* be easier, but it's not that bad.
  • Adding support for AA Business Extra number as part of company profiles, but they manually check all of our AA reservations to add it.
Anonymous | TrustRadius Reviewer

Support Rating

TripCase

TripCase 5.0
Based on 2 answers
There should be a 24-hour toll-free number to call for support.
Anonymous | TrustRadius Reviewer

Upside Business Travel

Upside Business Travel 10.0
Based on 8 answers
The support from Upside Business Travel is absolutely amazing. Immediately after you book a flight, you get an email from your representative. You can contact them at any time and get them to help you with anything you need or answer any questions. I have used the support before to get an earlier check-in, change flights, and add a night to my stay.
Dustin Alise | TrustRadius Reviewer

Alternatives Considered

TripCase

Travel booking and management software, Sabre TripCase, is one of the most advanced and user-friendly in the industry. Everything we need to know about our trip is in one place, and the app is simple to use and can even look up our airline ticket. We're therefore more focused now, even though our industry is relatively low on the global scale.
Roshni Rahman | TrustRadius Reviewer

Upside Business Travel

I was not a part of the change process, but I am quite happy using Upside over Concur. We were charged just to speak with an agent, and there wasn't an option to communicate online. I love having the chat option with Upside. I do miss the ability to put travel plans on hold to allow colleagues the opportunity to review it before I book, but the pros of Upside far outweigh the cons.
Anonymous | TrustRadius Reviewer

Return on Investment

TripCase

  • It's difficult to relate impact on business objectives
Anonymous | TrustRadius Reviewer

Upside Business Travel

  • It has streamlined the process for booking travel for our company.
  • They send me reports instead of me having to create them on my own.
  • It saves time at every turn.
Jared Lyda | TrustRadius Reviewer

Pricing Details

TripCase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Upside Business Travel

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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