Likelihood to Recommend For small and medium business in the distribution and light manufacturing space, Sage 100 is probably the best bang for your buck. As a very scaleable system, you can modify the system to meet the needs of a growing business without making gross changes to the core of the system
Read full review Almost, since day one Syspro has been saving us time and making us more productive as a whole. We have been able to grow our revenue exponentially with keeping our personnel needs at nearly the same level. Syspro is a great system for an organization that has multiple needs like Distribution and Manufacturing and/or multiple locations.
Read full review Pros Simple to implement and use. Operation very intuitive so new employees are quickly trained. It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company. Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support. Scalable plenty of room to grow as the business grows without being bloated. Pricing is very reasonable. Read full review If you are a small or medium business, SYSPRO is a great fit due to its flexible design. If you perform warehousing and inventory management Syspro performs these functions very well. SYSPRO has been around since 1978 and it shows in its development and support. I have been through several re-sellers for our support function, however we have now moved to SYSPRO corporate for our technical support and development/customizations. SYSPRO corporate supports their customers VERY well. The SYSPRO interface is highly customizable and nicely laid out. Even with the basic implementation, you can still get off the ground and run without performing too many modifications. SYSPRO forms and reporting templates are easy to customize/modify. Read full review Cons It's painfully slow even for mid-sized businesses like ours without millions of transactions. It crashes very, very often and has numerous critical failures. Unfortunately, it's a local program so that excludes it from being used remotely. You have to be on site for it to work. Read full review We have been using 6.0 and the security is not so good. The program is a bit difficult to learn for rollout The Learning Channel could be improved - downloadable mp4's would be nice to include in the program vs moving back and forth to the learning channel. Since the program is difficult to learn, it would be nice to be able to utilize the learning channel within the program. Also, the learning channel is pretty complicated to use. Read full review Likelihood to Renew I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.
Read full review Usability It is easy, flexible, user friendly and feature laden. Out of the box or easily customized to meet our "wish" list . Sage offers a variety of modules and bolt-ons, user defined fields etc., allowing us to conduct business "our way" without forcing us into a one-size- fits- none mold or having to purchase expensive and cumbersome programming modifications
Read full review I've heard many reports from our users stating how difficult Syspro is to use and navigate. From an average standpoint, the Syspro Administrator has to invest a lot of time in setting up the user for success. Once the groundwork is applied, SYSPRO's overall usability becomes fair easier to the average user.
Read full review Support Rating Sage Support is very good. I usually get a person on the phone in a short time frame and usually get my issues fixed in one called.
Read full review Implementation Rating We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.
Read full review Alternatives Considered I've reviewed Accpac, Syspro, SAP Business 1 and Platinum. Sage is far easier to use and setup than Syspro and SAP Business 1. Generally speaking, most accounting software does the same thing, at the end of the day, how easy is it to modify data inside the system and review to make sure that your system integrity is intact. I find that Sage 100 is excellent at these things.
Read full review We evaluated 8 of the top vendors 16 years ago before we selected Syspro and frankly, none of them came close to meeting all of our needs at a reasonable price point. We still look back at that process and think it was one of the best decisions we have ever made.
Read full review Return on Investment We have seen increased efficiencies for our team members processing orders and fulfillment as they are now integrated. We have cut paper/printing/mail expenses by 500% of what we previously spent. Our overall cash management has improved with the visibility from Bank Reconciliation and Financial Reporting. Read full review Significant returns regarding our ability to quickly process orders - both direct entry, EDI and web orders. Significant returns through giving us the ability to serve configurable products to our customers - We used the product configurator to accomplish this. Simplifies the shipping process and makes it easy for us to process shipments. Significant returns in terms of automation and cutting down on expense. Read full review ScreenShots Sage 100cloud Screenshots