Likelihood to Recommend
Sage 500 ERP is great for companies with core accounting needs, distributors, and discrete manufacturers. Some areas, such as process manufacturing, would require a companion product from an ISV for the software to be truly functional. Some areas, such as construction or retail apparel, may simply not be well-served.
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The availability of the leading and non-leading ledgers meets our financial reporting requirements and helps us fulfill both the stock exchange requirements at the parent company level and country-specific requirements at the operating entity level. In addition, the Open Item Managed Account feature ensures that reporting teams optimize their efforts on subsystem-driven accounts to achieve accounting concurrency.
Read full review Pros Sage is the one-stop-shop for all of our needs. We're able to control contracts, subcontracts, and field reports from the program. Another strength is the ability to database all the information and export it to excel. This makes data-based investigations a breeze. The ability for Timberscan to be imported to Sage is a huge help with invoice management. Prior to this it all had to be done manually and slowed the process to an essential halt as there are thousands of invoices per month. Read full review Organizational resource management and integration of different departments with each other as a software automation We have Access to all insights and analytics data from anywhere It doesn't matter how big your organization is, it supports everything from small companies to giant high-tech organizations, and they all have access to data at very high speeds. If you use the web and cloud version, the initial costs will be greatly reduced and even a small start-up small company can enjoy the benefits of SAP ERP. Read full review Cons The biggest concern/complaint of Sage 500 users is speed. Some of the screen take a while to load. The user interface needs some refreshing. Screens need to be updated to take advantage of shortcuts and to be more intuitive. Read full review SAP sometimes gets slow whenever most of the people in the company simultaneously use it Hopefully they would extend background job processing to all tables in SAP since it sometimes goes time out whenever extracting large historical data (ex. 5 years expense data) Read full review Likelihood to Renew
It's too pricey for our size of company.
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The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review Usability
It is worth my time as far as my concern I just loved the product and it has saved me from many problems that I used to [deal] with earlier overall it has [enhanced] my work efficiency that is why I am happy to give this rating to this product Also I loved the features and worth my working skills.
Read full review Support Rating
Well, I've had several scenarios where it was evident that they simply buy time. At the same time, their Product Support and Implementation teams are most likely not in sync. What's said by a member of implementation may not hold good when you refer the same thing with a member of the support team.
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There are online courses available from SAP called openSAP courses which can be used as a learning tool. Apart from it, SAP trainers can be arranged at an additional cost to train in person.
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The online training courses are not up to date. We experienced technical issues with two of the classes.
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Self explanatory online videos are available for everyone’s access.
Read full review Implementation Rating
Keep your database and application in different servers.
Install Microsoft Office on your application server so you can use some of the data analysis tools in Sage. Read full review
Implementation of SAP ERP is actually taken up with phases, and every phase has a business purpose. Mostly every implementation goes well with the Golive, and support during HyperCare ensures that all issues raised post golive are fixed before going into Maintenance mode
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500 seems much smoother at handling some of the basic accounting tasks, for example both issuing and later reconciling checks in Dynamics AX seems a little tedious.
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SAP is totally integrated as are many of its greatest competitors, but the level of detail in the integration between modules puts SAP heads and shoulders above all others. Granted, the SAP implementation can be much more difficult to perform, but in the long run, the amount of effort you put in will result in excellent usability. After using Oracle's E-Business Suite for over 20 years, we did a due diligence search that lasted over 18 months before making a decision to go with SAP. This was a result of our Oracle system being made "un-upgradeable" due to a custom module that Oracle Consulting actually built for us. We were stuck in an old version of their database that would not work upon patching to the next version.
Read full review Return on Investment Positive: The program allows for a lot of data entry and splitting of information. It has the capability of replacing multiple programs and therefore saving cost. Negative: The modules are cumbersome and not user friendly at all. As a result not many user are comfortable using it. This means that the program is not being used to its capacity. Negative: Although the program has the capacity to be great, the user interface destroys that potential. Sage needs to seriously work on their program to simplify it. It's as if it still uses Command-line entries from 1995. Needs to be updated ASAP. Read full review SAP has helped in transparency across different business unit and single financial view of the company that previously did not exist. The cost of supporting the solution is slightly higher than the previous ERP and the consulting solutions cost more. Overall SAP has brought in positive ROI and uniform business practices across the organization Read full review