Likelihood to Recommend
I wouldn't suggest this ERP for small organizations, especially if there is no IT staff. While they do offer support packages, they can be costly as certain packages limit the number of times you can call in. Hiring an outside consulting firm to support is another route, however that could become costly as well. Medium to large businesses with savvy tech staff would be a good fit for this ERP.
Read full review
The availability of the leading and non-leading ledgers meets our financial reporting requirements and helps us fulfill both the stock exchange requirements at the parent company level and country-specific requirements at the operating entity level. In addition, the Open Item Managed Account feature ensures that reporting teams optimize their efforts on subsystem-driven accounts to achieve accounting concurrency.
Read full review Pros The user interface has everything you would expect and in practical locations so you do not have to hunt and peck for the items you are looking for Drill-down from GL to submodules works seamlessly Easy import and export of data The software is relatively easy to manage Read full review Organizational resource management and integration of different departments with each other as a software automation We have Access to all insights and analytics data from anywhere It doesn't matter how big your organization is, it supports everything from small companies to giant high-tech organizations, and they all have access to data at very high speeds. If you use the web and cloud version, the initial costs will be greatly reduced and even a small start-up small company can enjoy the benefits of SAP ERP. Read full review Cons Complications in configuration. Had to use a third party vendor to help us customize the system so we could better use it within the organization. This added additional expense Some error messages are in French. If you aren't French, or can't speak French, this makes it pretty hard to troubleshoot If you want to customize reports, you need to know Crystal Reporting (at least for the version I am using) Read full review SAP sometimes gets slow whenever most of the people in the company simultaneously use it Hopefully they would extend background job processing to all tables in SAP since it sometimes goes time out whenever extracting large historical data (ex. 5 years expense data) Read full review Likelihood to Renew
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review Usability
It is worth my time as far as my concern I just loved the product and it has saved me from many problems that I used to [deal] with earlier overall it has [enhanced] my work efficiency that is why I am happy to give this rating to this product Also I loved the features and worth my working skills.
Read full review Support Rating
Well, I've had several scenarios where it was evident that they simply buy time. At the same time, their Product Support and Implementation teams are most likely not in sync. What's said by a member of implementation may not hold good when you refer the same thing with a member of the support team.
Read full review In-Person Training
There are online courses available from SAP called openSAP courses which can be used as a learning tool. Apart from it, SAP trainers can be arranged at an additional cost to train in person.
Read full review Online Training
Self explanatory online videos are available for everyone’s access.
Read full review Implementation Rating
Implementation of SAP ERP is actually taken up with phases, and every phase has a business purpose. Mostly every implementation goes well with the Golive, and support during HyperCare ensures that all issues raised post golive are fixed before going into Maintenance mode
Read full review Alternatives Considered
Unfortunately, the product was purchased before I began working at the organization. I am unsure what other products they may have reviewed before purchasing Sage ERP X3.
Read full review
SAP is totally integrated as are many of its greatest competitors, but the level of detail in the integration between modules puts SAP heads and shoulders above all others. Granted, the SAP implementation can be much more difficult to perform, but in the long run, the amount of effort you put in will result in excellent usability. After using Oracle's E-Business Suite for over 20 years, we did a due diligence search that lasted over 18 months before making a decision to go with SAP. This was a result of our Oracle system being made "un-upgradeable" due to a custom module that Oracle Consulting actually built for us. We were stuck in an old version of their database that would not work upon patching to the next version.
Read full review Return on Investment Created efficiencies within the organization. Centralized data input and retrieval. Can be an expensive undertaking for an SMB. Read full review SAP has helped in transparency across different business unit and single financial view of the company that previously did not exist. The cost of supporting the solution is slightly higher than the previous ERP and the consulting solutions cost more. Overall SAP has brought in positive ROI and uniform business practices across the organization Read full review ScreenShots