Sage CRM vs. ZoomInfo Sales

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sage CRM
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.
$33
per month
ZoomInfo Sales
Score 8.2 out of 10
N/A
ZoomInfo Sales is a modern go-to-market platform for B2B companies. ZoomInfo Sales helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy.N/A
Pricing
Sage CRMZoomInfo Sales
Editions & Modules
Sage CRM (cloud)
$45
Per User per Month
Sage CRM (on premise)
Lifetime License per Seat
No answers on this topic
Offerings
Pricing Offerings
Sage CRMZoomInfo Sales
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTiered pricing is available for multiple users.
More Pricing Information
Community Pulse
Sage CRMZoomInfo Sales
Features
Sage CRMZoomInfo Sales
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Sage CRM
8.8
17 Ratings
12% above category average
ZoomInfo Sales
-
Ratings
Customer data management / contact management9.017 Ratings00 Ratings
Workflow management8.616 Ratings00 Ratings
Territory management8.517 Ratings00 Ratings
Opportunity management8.917 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.016 Ratings00 Ratings
Contract management8.614 Ratings00 Ratings
Quote & order management9.016 Ratings00 Ratings
Interaction tracking9.216 Ratings00 Ratings
Channel / partner relationship management8.716 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Sage CRM
8.1
16 Ratings
5% above category average
ZoomInfo Sales
-
Ratings
Case management8.016 Ratings00 Ratings
Call center management8.215 Ratings00 Ratings
Help desk management8.214 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Sage CRM
8.7
16 Ratings
11% above category average
ZoomInfo Sales
-
Ratings
Lead management8.816 Ratings00 Ratings
Email marketing8.715 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Sage CRM
9.0
17 Ratings
16% above category average
ZoomInfo Sales
-
Ratings
Task management9.016 Ratings00 Ratings
Billing and invoicing management9.015 Ratings00 Ratings
Reporting9.113 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Sage CRM
8.6
17 Ratings
12% above category average
ZoomInfo Sales
-
Ratings
Forecasting8.716 Ratings00 Ratings
Pipeline visualization8.416 Ratings00 Ratings
Customizable reports8.717 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Sage CRM
8.6
17 Ratings
11% above category average
ZoomInfo Sales
-
Ratings
Custom fields8.517 Ratings00 Ratings
Custom objects8.516 Ratings00 Ratings
Scripting environment9.016 Ratings00 Ratings
API for custom integration8.314 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Sage CRM
8.7
17 Ratings
4% above category average
ZoomInfo Sales
-
Ratings
Single sign-on capability8.717 Ratings00 Ratings
Role-based user permissions8.813 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Sage CRM
9.4
13 Ratings
23% above category average
ZoomInfo Sales
-
Ratings
Social data9.513 Ratings00 Ratings
Social engagement9.313 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Sage CRM
9.0
14 Ratings
18% above category average
ZoomInfo Sales
-
Ratings
Marketing automation9.114 Ratings00 Ratings
Compensation management8.912 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Sage CRM
7.8
16 Ratings
3% above category average
ZoomInfo Sales
-
Ratings
Mobile access7.816 Ratings00 Ratings
Prospecting
Comparison of Prospecting features of Product A and Product B
Sage CRM
-
Ratings
ZoomInfo Sales
7.9
723 Ratings
2% above category average
Advanced search00 Ratings8.6716 Ratings
Identification of new leads00 Ratings7.8678 Ratings
List quality00 Ratings7.3704 Ratings
List upload/download00 Ratings8.0665 Ratings
Ideal customer targeting00 Ratings7.7671 Ratings
Load time/data access00 Ratings8.3693 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Sage CRM
-
Ratings
ZoomInfo Sales
8.0
716 Ratings
3% above category average
Contact information00 Ratings7.8715 Ratings
Company information00 Ratings8.4711 Ratings
Industry information00 Ratings7.7683 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Sage CRM
-
Ratings
ZoomInfo Sales
7.6
701 Ratings
2% above category average
Lead qualification process00 Ratings7.585 Ratings
Smart lists and recommendations00 Ratings7.288 Ratings
Salesforce integration00 Ratings8.7487 Ratings
Company/business profiles00 Ratings8.0666 Ratings
Alerts and reminders00 Ratings7.1461 Ratings
Data hygiene00 Ratings6.9633 Ratings
Automatic data refresh00 Ratings7.3552 Ratings
Tags00 Ratings7.4488 Ratings
Filters and segmentation00 Ratings8.0646 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Sage CRM
-
Ratings
ZoomInfo Sales
6.2
249 Ratings
19% below category average
Sales email templates00 Ratings6.4246 Ratings
Append emails to records00 Ratings5.925 Ratings
Best Alternatives
Sage CRMZoomInfo Sales
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Lead411
Lead411
Score 8.2 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Lead411
Lead411
Score 8.2 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Sage CRMZoomInfo Sales
Likelihood to Recommend
8.9
(28 ratings)
8.2
(740 ratings)
Likelihood to Renew
5.1
(11 ratings)
8.7
(21 ratings)
Usability
8.9
(11 ratings)
8.1
(59 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
7.9
(8 ratings)
8.2
(7 ratings)
In-Person Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
7.7
(4 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(56 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Sage CRMZoomInfo Sales
Likelihood to Recommend
Sage
as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
Read full review
ZoomInfo
I have found it to work best combined with LinkedIn Sales Nav. I use the filters on the sales navigation search to find people I wish to target, then use the sidebar to export individuals with the correct information into our CRM quickly. That is my bread-and-butter play as a BDR; I'm in there every day. It is also helpful to quickly check a company's revenue and employee count.
Read full review
Pros
Sage
  • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
  • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
Read full review
ZoomInfo
  • Zoominfo provides us scoops regarding any new upcoming project or pain points (difficulties) facing by certain companies which helps a lot in our business to contact such companies.
  • Zoominfo gives us the exaction info such as email address, Direct or Cell phone number of particular contact which we want and we don't get anywhere except zoominfo
  • Zoominfo has huge database. Intent is one of the favorite section where we get the exact info about the companies/industries which we want
  • Zoominfo Connects with Hubspot which is another benefit for us to add any specific contact directly to our HubSpot app.
Read full review
Cons
Sage
  • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
  • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
  • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
Read full review
ZoomInfo
  • For initial users, the system can be a little overwhelming. A ZoomInfor SalesOS Basics guide could be beneficial to keep new users from feeling lost amongst all the options.
  • Clearer instructions on how to set targeted search parameters for inbound information would be beneficial.
Read full review
Likelihood to Renew
Sage
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
Read full review
ZoomInfo
I'm not the contact. But I see it is where things are moving and if you don't have the information ZoomInfo gathers and continues to be more honed in on our customer or prospective customers, we will lose any advantages we once had and will be left behind.
Read full review
Usability
Sage
Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
Read full review
ZoomInfo
Overall super simple to use. You do not need any training to use it, just a couple of minutes as it is very intuitive. I love using it because it has everything in one place except cadence. The filters on accounts and prospects is very easy to use as well.
Read full review
Performance
Sage
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
Read full review
ZoomInfo
No answers on this topic
Support Rating
Sage
Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
Read full review
ZoomInfo
I would give it a higher rating but they keep changing our account managers.
Read full review
In-Person Training
Sage
Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
Read full review
ZoomInfo
No answers on this topic
Implementation Rating
Sage
The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
Read full review
ZoomInfo
There would have nice while providing a great platform to use, to have an in person class to show how it would best serve us and to navigate. Nothing was provided to myself outside of having a sign on and the preloaded steps to get through basic processes
Read full review
Alternatives Considered
Sage
Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
Read full review
ZoomInfo
There’s a few not listed. All in all, ZoomInfo Sales is an essential tool if you’re hunting hard and often. The AI functionality is superior to anything else I’ve used. However, if you’re a come and go, now and then prospector you can get by with other search engines that are “static” or seeming to be lacking in current data. LI Sales Nav is great, but you’re not going to get ahold of normal mid level people on there, and contact details are protected. The biggest competitive benefit here is you get everything you could possibly want to know, I’m not aware of any other product that can hang.
Read full review
Return on Investment
Sage
  • It is very affordable in pricing, compared to competitors
  • Lead management and convertion into prospects is also a very easy process
  • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
Read full review
ZoomInfo
  • Zoominfo Sales has reduced our company research effort by at least 80%. We now have all the information in one place.
  • TAM (total addressable market) data accuracy is significant.
  • AOP planning is flawless, i.e., allocating budget, sales resources, etc., by territory.
Read full review
ScreenShots