What users are saying about
17 Ratings
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129 Ratings
17 Ratings
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Score 8.4 out of 100

UKG Workforce Central

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129 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Sage HR

Keeping an accurate time off calendar, with specific buckets, is extremely important. It has helped my company grow without having to manage things in Excel. Also, implementing an annual review process by using CakeHR has been very clean and transparent with my employees. This also allows me to see year over year. In years past, we used Word or a Jotform which made it challenging to pull up years past.
Michael Gabriele | TrustRadius Reviewer

UKG Workforce Central

This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
Gretchen Taylor | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Sage HR
8.6
UKG Workforce Central
Employee demographic data
Sage HR
8.9
UKG Workforce Central
Employment history
Sage HR
9.0
UKG Workforce Central
Job profiles and administration
Sage HR
9.1
UKG Workforce Central
Organizational charting
Sage HR
8.8
UKG Workforce Central
Organization and location management
Sage HR
9.1
UKG Workforce Central
Compliance data (COBRA, OSHA, etc.)
Sage HR
6.8
UKG Workforce Central

Leave and Attendance Management

Sage HR
9.0
UKG Workforce Central
Approval workflow
Sage HR
9.1
UKG Workforce Central
Balance details
Sage HR
9.0
UKG Workforce Central
Annual carry-forward and encashment
Sage HR
9.0
UKG Workforce Central

Employee Self Service

Sage HR
9.1
UKG Workforce Central
View and generate pay and benefit information
Sage HR
9.1
UKG Workforce Central
Update personal information
Sage HR
9.1
UKG Workforce Central
View company policy documentation
Sage HR
9.1
UKG Workforce Central
Employee recognition
Sage HR
9.1
UKG Workforce Central
View job history
Sage HR
9.1
UKG Workforce Central

Asset Management

Sage HR
9.1
UKG Workforce Central
Tracking of all physical assets
Sage HR
9.1
UKG Workforce Central

HR Reporting

Sage HR
8.2
UKG Workforce Central
Report builder
Sage HR
8.2
UKG Workforce Central
Pre-built reports
Sage HR
8.1
UKG Workforce Central

Onboarding

Sage HR
8.1
UKG Workforce Central
New hire portal
Sage HR
8.1
UKG Workforce Central
Manager tracking tools
Sage HR
8.0
UKG Workforce Central

Performance and Goals

Sage HR
8.8
UKG Workforce Central
Corporate goal setting
Sage HR
9.1
UKG Workforce Central
Individual goal setting
Sage HR
9.1
UKG Workforce Central
Line-of sight-visibility
Sage HR
8.0
UKG Workforce Central
Performance tracking
Sage HR
9.1
UKG Workforce Central

Performance Management

Sage HR
9.1
UKG Workforce Central
Performance plans
Sage HR
9.1
UKG Workforce Central
Performance improvement plans
Sage HR
9.1
UKG Workforce Central
Review status tracking
Sage HR
9.1
UKG Workforce Central
Review reminders
Sage HR
9.1
UKG Workforce Central
Multiple review frequency
Sage HR
9.1
UKG Workforce Central

Succession Planning

Sage HR
9.1
UKG Workforce Central
Create succession plans/pools
Sage HR
9.1
UKG Workforce Central
Candidate development
Sage HR
9.1
UKG Workforce Central

Pros

Sage HR

  • Employee self service - the apps and desktops GUIs are very intuitive.
  • Leave management - this manages itself through the app and system, saves lots of admin.
  • Customization - you can tailor the system more and more to suit your specific needs.
  • Updates and Customer Service - the CakeHR team gave dedicated a lot of time to bring out weekly updates and systems improvements which shows they are dedicated to making this a great product - the fact that they were bought by Se recently is also testament to their ongoing mission.
Edward McKay | TrustRadius Reviewer

UKG Workforce Central

  • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
  • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
Anonymous | TrustRadius Reviewer

Cons

Sage HR

  • Calendar could be offered in a larger view by week
  • Requesting time and accepting it would be great if linked with our own calendar Bookeo
Kerri Martin | TrustRadius Reviewer

UKG Workforce Central

  • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
  • System errors - the system crashes regularly on us with no real explanation why
  • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Sage HR

No score
No answers yet
No answers on this topic

UKG Workforce Central

UKG Workforce Central 5.0
Based on 11 answers
Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
Spencer Hamons, MSOL, CHCIO | TrustRadius Reviewer

Usability

Sage HR

Sage HR 9.1
Based on 1 answer
My staff "actually" likes it! I can tell because they are actively in the program almost daily!
Barbara Rhoades | TrustRadius Reviewer

UKG Workforce Central

No score
No answers yet
No answers on this topic

Support Rating

Sage HR

Sage HR 9.1
Based on 9 answers
Customer support is amazing. There are times I post a question and I don't get back to support. They will always follow-up with an email to make sure our questions are answered. I even had a call with Julianna who was wonderful and very personable. You definitely get a level us service that exceeds most companies. Keep up the good work CakeHR.
Michael Gabriele | TrustRadius Reviewer

UKG Workforce Central

UKG Workforce Central 7.7
Based on 16 answers
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
Juan Osegueda | TrustRadius Reviewer

Alternatives Considered

Sage HR

For core HR functionality, this is the only product we use. For ATS, we have experimented with BreezyHR. We've learned that CakeHR is adding an ATS module soon though.
Tim Henry | TrustRadius Reviewer

UKG Workforce Central

Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
John Pavarini | TrustRadius Reviewer

Return on Investment

Sage HR

  • The system shows us all days off and overtime, so we can manage this and know everything is like agreed in the contract.
  • A simple and affordable system with room to grow.
Maaike van der Kroon | TrustRadius Reviewer

UKG Workforce Central

  • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Sage HR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sage HR Editions & Modules

Edition
Leave Management$5.501
Performance Management$3.001
Shift Scheduling$3.001
Timesheets$3.001
Expenses Management$1.501
Recruitment$200.001
  1. per user, per month
Additional Pricing Details
Product is module. No hidden fees Cancel anytime No credit card required

UKG Workforce Central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

UKG Workforce Central Editions & Modules

Additional Pricing Details
Contact sales for pricing information at 1 (800)-225-1561.

Rating Summary

Likelihood to Recommend

Sage HR
9.0
UKG Workforce Central
8.6

Likelihood to Renew

Sage HR
UKG Workforce Central
5.0

Usability

Sage HR
9.1
UKG Workforce Central

Support Rating

Sage HR
9.1
UKG Workforce Central
7.7

Online Training

Sage HR
UKG Workforce Central
8.0

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