What users are saying about
17 Ratings
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212 Ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Zenefits

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212 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.3 out of 100

Likelihood to Recommend

Sage HR

Keeping an accurate time off calendar, with specific buckets, is extremely important. It has helped my company grow without having to manage things in Excel. Also, implementing an annual review process by using CakeHR has been very clean and transparent with my employees. This also allows me to see year over year. In years past, we used Word or a Jotform which made it challenging to pull up years past.
Michael Gabriele | TrustRadius Reviewer

Zenefits

I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
Lauren Noack | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Sage HR
8.6
Zenefits
6.6
Employee demographic data
Sage HR
8.9
Zenefits
6.3
Employment history
Sage HR
9.0
Zenefits
6.1
Job profiles and administration
Sage HR
9.1
Zenefits
6.1
Organizational charting
Sage HR
8.8
Zenefits
7.1
Organization and location management
Sage HR
9.1
Zenefits
7.1
Compliance data (COBRA, OSHA, etc.)
Sage HR
6.8
Zenefits
6.6
Workflow for transfers, promotions, pay raises, etc.
Sage HR
Zenefits
7.1

Leave and Attendance Management

Sage HR
9.0
Zenefits
6.4
Approval workflow
Sage HR
9.1
Zenefits
7.0
Balance details
Sage HR
9.0
Zenefits
6.6
Annual carry-forward and encashment
Sage HR
9.0
Zenefits
5.4

Employee Self Service

Sage HR
9.1
Zenefits
7.5
View and generate pay and benefit information
Sage HR
9.1
Zenefits
8.0
Update personal information
Sage HR
9.1
Zenefits
8.1
View company policy documentation
Sage HR
9.1
Zenefits
7.5
Employee recognition
Sage HR
9.1
Zenefits
6.5
View job history
Sage HR
9.1
Zenefits
7.5

Asset Management

Sage HR
9.1
Zenefits
7.4
Tracking of all physical assets
Sage HR
9.1
Zenefits
7.4

HR Reporting

Sage HR
8.2
Zenefits
6.7
Report builder
Sage HR
8.2
Zenefits
6.7
Pre-built reports
Sage HR
8.1
Zenefits
6.8
Ability to combine HR data with external data
Sage HR
Zenefits
6.6

Onboarding

Sage HR
8.1
Zenefits
6.7
New hire portal
Sage HR
8.1
Zenefits
7.4
Manager tracking tools
Sage HR
8.0
Zenefits
6.0

Performance and Goals

Sage HR
8.8
Zenefits
6.5
Corporate goal setting
Sage HR
9.1
Zenefits
6.5
Individual goal setting
Sage HR
9.1
Zenefits
6.5
Line-of sight-visibility
Sage HR
8.0
Zenefits
6.4
Performance tracking
Sage HR
9.1
Zenefits
6.5

Performance Management

Sage HR
9.1
Zenefits
6.1
Performance plans
Sage HR
9.1
Zenefits
5.8
Performance improvement plans
Sage HR
9.1
Zenefits
5.8
Review status tracking
Sage HR
9.1
Zenefits
7.2
Review reminders
Sage HR
9.1
Zenefits
6.1
Multiple review frequency
Sage HR
9.1
Zenefits
5.9

Succession Planning

Sage HR
9.1
Zenefits
7.8
Create succession plans/pools
Sage HR
9.1
Zenefits
7.8
Candidate development
Sage HR
9.1
Zenefits
8.1
Candidate ranking
Sage HR
Zenefits
7.7
Candidate search
Sage HR
Zenefits
7.6

Payroll Management

Sage HR
Zenefits
5.7
Pay calculation
Sage HR
Zenefits
6.0
Support for external payroll vendors
Sage HR
Zenefits
5.1
Off-cycle/On-Demand payment
Sage HR
Zenefits
5.1
Benefit plan administration
Sage HR
Zenefits
5.7
Direct deposit files
Sage HR
Zenefits
7.0
Salary revision and increment management
Sage HR
Zenefits
5.9
Reimbursement management
Sage HR
Zenefits
4.9

Recruiting / ATS

Sage HR
Zenefits
7.6
Job Requisition Management
Sage HR
Zenefits
7.7
Company Website Posting
Sage HR
Zenefits
7.4
Publish to Social Media
Sage HR
Zenefits
7.4
Job Search Site Posting
Sage HR
Zenefits
7.6
Duplicate Candidate Prevention
Sage HR
Zenefits
7.6
Applicant Tracking
Sage HR
Zenefits
7.5
Notifications and Alerts
Sage HR
Zenefits
8.1

Pros

Sage HR

  • Employee self service - the apps and desktops GUIs are very intuitive.
  • Leave management - this manages itself through the app and system, saves lots of admin.
  • Customization - you can tailor the system more and more to suit your specific needs.
  • Updates and Customer Service - the CakeHR team gave dedicated a lot of time to bring out weekly updates and systems improvements which shows they are dedicated to making this a great product - the fact that they were bought by Se recently is also testament to their ongoing mission.
Edward McKay | TrustRadius Reviewer

Zenefits

  • Payroll services in all 50 states, including payroll tax filings
  • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
  • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
  • Streamlined admin portal for People Ops professionals
Christian Slack | TrustRadius Reviewer

Cons

Sage HR

  • Calendar could be offered in a larger view by week
  • Requesting time and accepting it would be great if linked with our own calendar Bookeo
Kerri Martin | TrustRadius Reviewer

Zenefits

  • Support doesn't exist once you are a customer
  • Tax team has a 3-6 month response time
  • Poor Menu/Navigation structure
  • Fails to pay taxes on time, results in delinquency notices and fees
  • Glitchy UI, sometimes you need to wait a day or two for a section to work again
  • Feels like a perpetual beta product, nothing polished about it
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Sage HR

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 8.2
Based on 11 answers
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
Anonymous | TrustRadius Reviewer

Usability

Sage HR

Sage HR 9.1
Based on 1 answer
My staff "actually" likes it! I can tell because they are actively in the program almost daily!
Barbara Rhoades | TrustRadius Reviewer

Zenefits

Zenefits 8.9
Based on 32 answers
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Sage HR

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 9.1
Based on 4 answers
We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
Anonymous | TrustRadius Reviewer

Performance

Sage HR

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 8.2
Based on 4 answers
This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
Anonymous | TrustRadius Reviewer

Support Rating

Sage HR

Sage HR 9.1
Based on 9 answers
Customer support is amazing. There are times I post a question and I don't get back to support. They will always follow-up with an email to make sure our questions are answered. I even had a call with Julianna who was wonderful and very personable. You definitely get a level us service that exceeds most companies. Keep up the good work CakeHR.
Michael Gabriele | TrustRadius Reviewer

Zenefits

Zenefits 7.5
Based on 49 answers
Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
Erin Leonard | TrustRadius Reviewer

In-Person Training

Sage HR

No answers on this topic

Zenefits

Can't really say just because I would not know.
Lily Limas | TrustRadius Reviewer

Online Training

Sage HR

No answers on this topic

Zenefits

It went through successfully.
Lily Limas | TrustRadius Reviewer

Implementation Rating

Sage HR

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 9.1
Based on 4 answers
Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
Anonymous | TrustRadius Reviewer

Alternatives Considered

Sage HR

For core HR functionality, this is the only product we use. For ATS, we have experimented with BreezyHR. We've learned that CakeHR is adding an ATS module soon though.
Tim Henry | TrustRadius Reviewer

Zenefits

Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
Anonymous | TrustRadius Reviewer

Scalability

Sage HR

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 8.9
Based on 4 answers
It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
Anonymous | TrustRadius Reviewer

Return on Investment

Sage HR

  • The system shows us all days off and overtime, so we can manage this and know everything is like agreed in the contract.
  • A simple and affordable system with room to grow.
Maaike van der Kroon | TrustRadius Reviewer

Zenefits

  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
Brittany Martin, PHRca | TrustRadius Reviewer

Screenshots

Pricing Details

Sage HR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sage HR Editions & Modules

Edition
Leave Management$5.501
Performance Management$3.001
Shift Scheduling$3.001
Timesheets$3.001
Expenses Management$1.501
Recruitment$200.001
  1. per user, per month
Additional Pricing Details
Product is module. No hidden fees Cancel anytime No credit card required

Zenefits

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$8

Zenefits Editions & Modules

Edition
Essentials$81
Growth$141
Zen$211
  1. per employee/per month
Additional Pricing Details

Rating Summary

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