What users are saying about
19 Ratings
215 Ratings
19 Ratings
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Score 8.1 out of 100
215 Ratings
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Score 5.8 out of 100

Feature Set Ratings

  • Sage HR ranks higher in 9 feature sets: Human Resource Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning
  • Zenefits ranks higher in 1 feature set: Recruiting / ATS

Human Resource Management

8.4

Sage HR

84%
5.3

Zenefits

53%
Sage HR ranks higher in 6/7 features

Employee demographic data

8.1
81%
8 Ratings
5.3
53%
108 Ratings

Employment history

8.1
81%
8 Ratings
4.9
49%
103 Ratings

Job profiles and administration

9.1
91%
6 Ratings
5.2
52%
102 Ratings

Organizational charting

9.0
90%
7 Ratings
4.9
49%
117 Ratings

Organization and location management

8.1
81%
6 Ratings
4.3
43%
119 Ratings

Compliance data (COBRA, OSHA, etc.)

7.9
79%
3 Ratings
5.7
57%
104 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
6.5
65%
107 Ratings

Leave and Attendance Management

6.5

Sage HR

65%
5.4

Zenefits

54%
Sage HR ranks higher in 3/3 features

Approval workflow

6.2
62%
8 Ratings
5.5
55%
113 Ratings

Balance details

7.2
72%
8 Ratings
5.5
55%
111 Ratings

Annual carry-forward and encashment

6.2
62%
5 Ratings
5.0
50%
92 Ratings

Employee Self Service

8.9

Sage HR

89%
4.9

Zenefits

49%
Sage HR ranks higher in 5/5 features

View and generate pay and benefit information

9.0
90%
2 Ratings
5.1
51%
125 Ratings

Update personal information

9.0
90%
7 Ratings
5.9
59%
131 Ratings

View company policy documentation

8.1
81%
6 Ratings
4.6
46%
118 Ratings

Employee recognition

9.1
91%
5 Ratings
4.0
40%
63 Ratings

View job history

9.1
91%
5 Ratings
5.2
52%
101 Ratings

Asset Management

9.1

Sage HR

91%
1.2

Zenefits

12%
Sage HR ranks higher in 1/1 features

Tracking of all physical assets

9.1
91%
4 Ratings
1.2
12%
22 Ratings

HR Reporting

6.1

Sage HR

61%
4.0

Zenefits

40%
Sage HR ranks higher in 3/3 features

Report builder

6.1
61%
7 Ratings
4.3
43%
100 Ratings

Pre-built reports

6.1
61%
7 Ratings
4.2
42%
102 Ratings

Ability to combine HR data with external data

6.0
60%
1 Rating
3.7
37%
64 Ratings

Onboarding

8.0

Sage HR

80%
6.2

Zenefits

62%
Sage HR ranks higher in 2/2 features

New hire portal

8.0
80%
6 Ratings
6.6
66%
110 Ratings

Manager tracking tools

8.0
80%
5 Ratings
5.7
57%
90 Ratings

Performance and Goals

8.1

Sage HR

81%
7.5

Zenefits

75%
Sage HR ranks higher in 4/4 features

Corporate goal setting

8.1
81%
5 Ratings
7.5
75%
37 Ratings

Individual goal setting

8.1
81%
5 Ratings
7.5
75%
40 Ratings

Line-of sight-visibility

8.0
80%
5 Ratings
7.5
75%
35 Ratings

Performance tracking

8.1
81%
5 Ratings
7.5
75%
37 Ratings

Performance Management

8.1

Sage HR

81%
4.4

Zenefits

44%
Sage HR ranks higher in 5/5 features

Performance plans

8.1
81%
5 Ratings
3.5
35%
54 Ratings

Performance improvement plans

8.1
81%
5 Ratings
3.5
35%
51 Ratings

Review status tracking

8.1
81%
5 Ratings
5.9
59%
52 Ratings

Review reminders

8.1
81%
5 Ratings
4.6
46%
52 Ratings

Multiple review frequency

8.1
81%
5 Ratings
4.5
45%
48 Ratings

Succession Planning

9.1

Sage HR

91%
7.9

Zenefits

79%
Sage HR ranks higher in 2/4 features

Create succession plans/pools

9.1
91%
2 Ratings
7.9
79%
20 Ratings

Candidate development

9.1
91%
2 Ratings
8.1
81%
22 Ratings

Candidate ranking

N/A
0 Ratings
7.7
77%
21 Ratings

Candidate search

N/A
0 Ratings
7.8
78%
23 Ratings

Recruiting / ATS

6.5

Sage HR

65%
7.7

Zenefits

77%
Zenefits ranks higher in 6/7 features

Job Requisition Management

7.0
70%
1 Rating
7.5
75%
20 Ratings

Company Website Posting

6.0
60%
1 Rating
7.5
75%
15 Ratings

Job Search Site Posting

6.0
60%
1 Rating
7.9
79%
16 Ratings

Duplicate Candidate Prevention

6.0
60%
1 Rating
7.7
77%
18 Ratings

Applicant Tracking

8.0
80%
1 Rating
7.6
76%
17 Ratings

Notifications and Alerts

6.0
60%
1 Rating
8.1
81%
22 Ratings

Publish to Social Media

N/A
0 Ratings
7.6
76%
14 Ratings

Payroll Management

Sage HR

Feature Set Not Supported
N/A
5.1

Zenefits

51%
Zenefits ranks higher in 7/7 features

Pay calculation

N/A
0 Ratings
5.3
53%
99 Ratings

Support for external payroll vendors

N/A
0 Ratings
4.8
48%
50 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
5.0
50%
63 Ratings

Benefit plan administration

N/A
0 Ratings
5.5
55%
104 Ratings

Direct deposit files

N/A
0 Ratings
5.4
54%
101 Ratings

Salary revision and increment management

N/A
0 Ratings
4.6
46%
93 Ratings

Reimbursement management

N/A
0 Ratings
4.8
48%
65 Ratings

Attribute Ratings

  • Sage HR is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

7.2

Sage HR

72%
9 Ratings
3.7

Zenefits

37%
141 Ratings

Likelihood to Renew

Sage HR

N/A
0 Ratings
8.2

Zenefits

82%
11 Ratings

Usability

9.1

Sage HR

91%
1 Rating
8.9

Zenefits

89%
32 Ratings

Availability

Sage HR

N/A
0 Ratings
9.1

Zenefits

91%
4 Ratings

Performance

Sage HR

N/A
0 Ratings
8.3

Zenefits

83%
4 Ratings

Support Rating

9.1

Sage HR

91%
9 Ratings
8.6

Zenefits

86%
52 Ratings

Implementation Rating

Sage HR

N/A
0 Ratings
9.1

Zenefits

91%
4 Ratings

Configurability

Sage HR

N/A
0 Ratings
8.7

Zenefits

87%
4 Ratings

Ease of integration

Sage HR

N/A
0 Ratings
9.1

Zenefits

91%
3 Ratings

Product Scalability

Sage HR

N/A
0 Ratings
8.9

Zenefits

89%
4 Ratings

Vendor post-sale

Sage HR

N/A
0 Ratings
8.9

Zenefits

89%
4 Ratings

Vendor pre-sale

Sage HR

N/A
0 Ratings
8.9

Zenefits

89%
4 Ratings

Likelihood to Recommend

Sage

Keeping an accurate time off calendar, with specific buckets, is extremely important. It has helped my company grow without having to manage things in Excel. Also, implementing an annual review process by using CakeHR has been very clean and transparent with my employees. This also allows me to see year over year. In years past, we used Word or a Jotform which made it challenging to pull up years past.
Read full review

TriNet

I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
Read full review

Pros

Sage

  • Employee self service - the apps and desktops GUIs are very intuitive.
  • Leave management - this manages itself through the app and system, saves lots of admin.
  • Customization - you can tailor the system more and more to suit your specific needs.
  • Updates and Customer Service - the CakeHR team gave dedicated a lot of time to bring out weekly updates and systems improvements which shows they are dedicated to making this a great product - the fact that they were bought by Se recently is also testament to their ongoing mission.
Read full review

TriNet

  • Payroll services in all 50 states, including payroll tax filings
  • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
  • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
  • Streamlined admin portal for People Ops professionals
Read full review

Cons

Sage

  • Updating information in a central location that implements changes across whole system.
  • Custom reporting and history
  • Time off policies tracking and management
Read full review

TriNet

  • Support doesn't exist once you are a customer
  • Tax team has a 3-6 month response time
  • Poor Menu/Navigation structure
  • Fails to pay taxes on time, results in delinquency notices and fees
  • Glitchy UI, sometimes you need to wait a day or two for a section to work again
  • Feels like a perpetual beta product, nothing polished about it
Read full review

Pricing Details

Sage HR

Starting Price

$5.5 per month

Editions & Modules

Sage HR editions and modules pricing
EditionModules
Leave Management$5.501
Performance Management$3.002
Shift Scheduling$3.003
Timesheets$3.004
Expenses Management$1.505
Recruitment$200.006

Footnotes

  1. per user, per month
  2. per user, per month
  3. per user, per month
  4. per user, per month
  5. per user, per month
  6. per user, per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

The modular product. - No hidden fees - Cancel anytime - No credit card required

Zenefits

Starting Price

$8 per employee/per month

Editions & Modules

Zenefits editions and modules pricing
EditionModules
Essentials81
Growth142
Zen213

Footnotes

  1. per employee/per month
  2. per employee/per month
  3. per employee/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Sage

No answers on this topic

TriNet

We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
Read full review

Usability

Sage

My staff "actually" likes it! I can tell because they are actively in the program almost daily!
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TriNet

It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
Read full review

Reliability and Availability

Sage

No answers on this topic

TriNet

We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
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Performance

Sage

No answers on this topic

TriNet

This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
Read full review

Support Rating

Sage

Customer support is amazing. There are times I post a question and I don't get back to support. They will always follow-up with an email to make sure our questions are answered. I even had a call with Julianna who was wonderful and very personable. You definitely get a level us service that exceeds most companies. Keep up the good work CakeHR.
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TriNet

Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
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In-Person Training

Sage

No answers on this topic

TriNet

Can't really say just because I would not know.
Read full review

Online Training

Sage

No answers on this topic

TriNet

It went through successfully.
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Implementation Rating

Sage

No answers on this topic

TriNet

Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
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Alternatives Considered

Sage

For core HR functionality, this is the only product we use. For ATS, we have experimented with BreezyHR. We've learned that CakeHR is adding an ATS module soon though.
Read full review

TriNet

Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
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Scalability

Sage

No answers on this topic

TriNet

It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
Read full review

Return on Investment

Sage

  • The system shows us all days off and overtime, so we can manage this and know everything is like agreed in the contract.
  • A simple and affordable system with room to grow.
Read full review

TriNet

  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
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Screenshots

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