What users are saying about
2 Ratings
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Top Rated
657 Ratings
2 Ratings
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Score 8.5 out of 100

SharpSpring from Constant Contact

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Top Rated
657 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Sales Force Automation

    8.4

    Salesboom

    84%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Salesboom ranks higher in 9/9 features

    Customer data management / contact management

    9.1
    91%
    2 Ratings
    N/A
    0 Ratings

    Workflow management

    8.2
    82%
    2 Ratings
    N/A
    0 Ratings

    Territory management

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Opportunity management

    9.1
    91%
    2 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Contract management

    7.3
    73%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    9.1
    91%
    2 Ratings
    N/A
    0 Ratings

    Interaction tracking

    9.1
    91%
    2 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    7.5

    Salesboom

    75%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Salesboom ranks higher in 3/3 features

    Case management

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Call center management

    7.3
    73%
    1 Rating
    N/A
    0 Ratings

    Help desk management

    7.3
    73%
    2 Ratings
    N/A
    0 Ratings

    Marketing Automation

    9.1

    Salesboom

    91%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Salesboom ranks higher in 2/2 features

    Lead management

    9.1
    91%
    2 Ratings
    N/A
    0 Ratings

    Email marketing

    9.1
    91%
    2 Ratings
    N/A
    0 Ratings

    CRM Project Management

    9.0

    Salesboom

    90%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Salesboom ranks higher in 3/3 features

    Task management

    9.1
    91%
    2 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.8
    88%
    2 Ratings
    N/A
    0 Ratings

    Reporting

    9.1
    91%
    2 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.9

    Salesboom

    89%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Salesboom ranks higher in 3/3 features

    Forecasting

    9.1
    91%
    2 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    8.8
    88%
    2 Ratings
    N/A
    0 Ratings

    Customizable reports

    8.8
    88%
    2 Ratings
    N/A
    0 Ratings

    Customization

    8.6

    Salesboom

    86%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Salesboom ranks higher in 4/4 features

    Custom fields

    9.1
    91%
    2 Ratings
    N/A
    0 Ratings

    Custom objects

    8.8
    88%
    2 Ratings
    N/A
    0 Ratings

    Scripting environment

    7.3
    73%
    1 Rating
    N/A
    0 Ratings

    API for custom integration

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Security

    8.2

    Salesboom

    82%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Salesboom ranks higher in 2/2 features

    Single sign-on capability

    7.3
    73%
    1 Rating
    N/A
    0 Ratings

    Role-based user permissions

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Social CRM

    8.0

    Salesboom

    80%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Salesboom ranks higher in 2/2 features

    Social data

    8.2
    82%
    2 Ratings
    N/A
    0 Ratings

    Social engagement

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.6

    Salesboom

    86%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Salesboom ranks higher in 2/2 features

    Marketing automation

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Compensation management

    8.2
    82%
    1 Rating
    N/A
    0 Ratings

    Platform

    7.3

    Salesboom

    73%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Salesboom ranks higher in 1/1 features

    Mobile access

    7.3
    73%
    2 Ratings
    N/A
    0 Ratings

    Email & Online Marketing

    Salesboom

    Feature Set Not Supported
    N/A
    7.4

    SharpSpring from Constant Contact

    74%
    SharpSpring from Constant Contact ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.7
    77%
    465 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.3
    73%
    449 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    6.9
    69%
    430 Ratings

    Landing pages

    N/A
    0 Ratings
    6.5
    65%
    437 Ratings

    A/B testing

    N/A
    0 Ratings
    7.9
    79%
    392 Ratings

    Mobile optimization

    N/A
    0 Ratings
    3.6
    36%
    423 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.7
    87%
    812 Ratings

    List management

    N/A
    0 Ratings
    9.0
    90%
    495 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.2
    92%
    470 Ratings

    Lead Management

    Salesboom

    Feature Set Not Supported
    N/A
    8.9

    SharpSpring from Constant Contact

    89%
    SharpSpring from Constant Contact ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    9.3
    93%
    481 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    8.5
    85%
    487 Ratings

    Data quality management

    N/A
    0 Ratings
    8.7
    87%
    463 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    9.0
    90%
    459 Ratings

    Campaign Management

    Salesboom

    Feature Set Not Supported
    N/A
    8.6

    SharpSpring from Constant Contact

    86%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    8.4
    84%
    335 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    8.7
    87%
    317 Ratings

    Social Media Marketing

    Salesboom

    Feature Set Not Supported
    N/A
    6.9

    SharpSpring from Constant Contact

    69%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    6.8
    68%
    313 Ratings

    Social profile integration

    N/A
    0 Ratings
    7.0
    70%
    359 Ratings

    Reporting & Analytics

    Salesboom

    Feature Set Not Supported
    N/A
    8.5

    SharpSpring from Constant Contact

    85%
    SharpSpring from Constant Contact ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.2
    82%
    483 Ratings

    Standard reports

    N/A
    0 Ratings
    8.8
    88%
    483 Ratings

    Custom reports

    N/A
    0 Ratings
    8.6
    86%
    444 Ratings

    Platform & Infrastructure

    Salesboom

    Feature Set Not Supported
    N/A
    8.1

    SharpSpring from Constant Contact

    81%
    SharpSpring from Constant Contact ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    8.3
    83%
    362 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    8.3
    83%
    400 Ratings

    Customizability

    N/A
    0 Ratings
    8.2
    82%
    437 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.0
    80%
    216 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    7.9
    79%
    98 Ratings

    Integration with SugarCRM

    N/A
    0 Ratings
    7.6
    76%
    91 Ratings

    Attribute Ratings

    • SharpSpring from Constant Contact is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.5

    Salesboom

    85%
    2 Ratings
    9.2

    SharpSpring from Constant Contact

    92%
    519 Ratings

    Likelihood to Renew

    Salesboom

    N/A
    0 Ratings
    7.8

    SharpSpring from Constant Contact

    78%
    32 Ratings

    Usability

    Salesboom

    N/A
    0 Ratings
    7.9

    SharpSpring from Constant Contact

    79%
    70 Ratings

    Availability

    Salesboom

    N/A
    0 Ratings
    7.4

    SharpSpring from Constant Contact

    74%
    3 Ratings

    Performance

    Salesboom

    N/A
    0 Ratings
    3.7

    SharpSpring from Constant Contact

    37%
    3 Ratings

    Support Rating

    8.2

    Salesboom

    82%
    2 Ratings
    8.3

    SharpSpring from Constant Contact

    83%
    80 Ratings

    Online Training

    Salesboom

    N/A
    0 Ratings
    4.5

    SharpSpring from Constant Contact

    45%
    2 Ratings

    Implementation Rating

    Salesboom

    N/A
    0 Ratings
    7.8

    SharpSpring from Constant Contact

    78%
    15 Ratings

    Configurability

    Salesboom

    N/A
    0 Ratings
    4.5

    SharpSpring from Constant Contact

    45%
    1 Rating

    Ease of integration

    Salesboom

    N/A
    0 Ratings
    4.5

    SharpSpring from Constant Contact

    45%
    2 Ratings

    Product Scalability

    Salesboom

    N/A
    0 Ratings
    3.0

    SharpSpring from Constant Contact

    30%
    2 Ratings

    Vendor post-sale

    Salesboom

    N/A
    0 Ratings
    8.2

    SharpSpring from Constant Contact

    82%
    1 Rating

    Vendor pre-sale

    Salesboom

    N/A
    0 Ratings
    1.0

    SharpSpring from Constant Contact

    10%
    1 Rating

    Likelihood to Recommend

    Salesboom.com

    Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
    Read full review

    Constant Contact

    SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
    Read full review

    Pros

    Salesboom.com

    • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
    • Customer support is great.
    • The CRM gets updated quarterly without user intervention.
    Read full review

    Constant Contact

    • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
    • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
    Read full review

    Cons

    Salesboom.com

    • The billing and invoicing needs a bit of improvement.
    • We would like to see more ERP-like features.
    • The customer self service portal needs improvement.
    Read full review

    Constant Contact

    • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
    • Sometimes confusing between types of workflows to use. Opportunity versus visual.
    • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
    Read full review

    Pricing Details

    Salesboom

    Starting Price

    $0

    Editions & Modules

    Salesboom editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      SharpSpring from Constant Contact

      Starting Price

      $399 per month

      Editions & Modules

      SharpSpring from Constant Contact editions and modules pricing
      EditionModules
      1,000 Contacts$3991
      2,500 Contacts$4992
      5,000 Contacts$6993
      10,000 Contacts$8994
      20,000 Contacts$1,2995

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Likelihood to Renew

      Salesboom.com

      No answers on this topic

      Constant Contact

      We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
      Read full review

      Usability

      Salesboom.com

      No answers on this topic

      Constant Contact

      This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
      Read full review

      Support Rating

      Salesboom.com

      We have a dedicated account manager and support. Whenever we need help we get it.
      Read full review

      Constant Contact

      The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
      Read full review

      Implementation Rating

      Salesboom.com

      No answers on this topic

      Constant Contact

      Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
      Read full review

      Alternatives Considered

      Salesboom.com

      Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

      Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
      Read full review

      Constant Contact

      We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
      Read full review

      Return on Investment

      Salesboom.com

      • Less sales opportunities slip through the cracks.
      • Reduces sales redundant tasks and saves time.
      • Makes customers.
      Read full review

      Constant Contact

      • Streamlined Processes - sales and marketing are now all in the same place.
      • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
      • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
      • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
      • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
      Read full review

      Screenshots

      Add comparison