Likelihood to Recommend
It is well suited for any sales organization that is trying to mature its sales process, and continually improve its execution.
Read full review
SalesRabbit is generally a good sales tool for field sales reps, the UI is simplistic enough and the actions needed to log activity are straightforward. Creating new dispositions or custom fields is simple. We as an organization have moved away from SalesRabbit as of May 2022 to one of their competitors mainly for two reasons. The first being it took them a few years to get an analytics/dashboard platform integrated into Sales Rabbit, they have one now that is in beta that appears promising. The second reason was too many inconsistencies with reps' data not syncing timely back to SalesRabbit or not at all. Reps are always looking for immediate satisfaction meaning if they mark a home as a sale they want to see it show up on the leaderboard within minutes not hours.
Read full review Pros I can easily see if there is communication occurring between the sales rep and the appropriate contacts at the prospect company. I can quickly see if the communication stream is a mutual back and forth conversation or if it is mostly a one-way stream from the rep to the prospect. If it is mostly a one-way conversation, this tells me something isn't right about this opportunity. The system looks at this communication and using AI, it highlights if it interprets any negative sentiment from the prospect allowing the rep or the sales manager to dig deeper into the opportunity and see if they can discover the reason for this negative response and correct it if possible. The software "learns" from previous successful deals we have closed and uses this information to alert us if a deal has been in a particular sales stage for longer than similar deals. And it learns who is the business decision maker or technical decision maker is for previously closed deals and points it out to the rep that they should make contact with this same position in the target company. The software coaches sales reps on actions that should be taken, based on our sales process, at each stage of the sales cycle. And it does so without feeling like its looking over your shoulder, by recommending the rep send a "confirmation of needs" email once the deal is moved into the 30% stage. Read full review Follow-up Notification User Friendly Interface Sales Automation Reporting Read full review Cons More built in reports and trends Read full review Multi language / region support Read full review Alternatives Considered
SalesDirector is more comprehensive and advanced than the add-ins I've tried.
Read full review
but since we are already using
HubSpot Marketing Hub
and the cost is too high for this so we purchased SalesRabbit. Got more features in the same cost.
Read full review Return on Investment Positive. We have better insights into our deals. We can see when deals are getting bogged down, or when a deal may not close, even before the sales rep recognizes this. It makes it much easier to accurately call your monthly and quarterly forecasts. Our sales managers use it for their weekly one-on-one meetings with their rep and virtually no additional work is required of the rep or manager. Read full review Read full review ScreenShots