Top Rated
93 Ratings
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Score 7.8 out of 100
7 Ratings
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Score 10 out of 100

Likelihood to Recommend

Salesforce CPQ

It is actually well suited in most sales scenarios, perfect for the one I am operating under, which is a budding and upcoming eCommerce platform like industry buying where new SKU's across various categories and subcategories and various pricing and discounts keep on being added to the system and quoting and finding details becomes a difficult task, there in Salesforce CPQ becomes a game-changer.
Prashant Choudhary | TrustRadius Reviewer

SAP Contract Lifecycle Management

Easy to understand and use SAP Contract Lifecycle Management tool. Customer service is great and also the timeline to fix bug is accurate. Drafting, negotiation and electronic signatures are excellent features of it.
Prabhjyot Singh | TrustRadius Reviewer

Feature Rating Comparison

CPQ

Salesforce CPQ
8.5
SAP Contract Lifecycle Management
Quote sharing/sending
Salesforce CPQ
8.9
SAP Contract Lifecycle Management
Product configuration
Salesforce CPQ
8.0
SAP Contract Lifecycle Management
Configuration options
Salesforce CPQ
8.6
SAP Contract Lifecycle Management
Pricing rules
Salesforce CPQ
8.6
SAP Contract Lifecycle Management
Price adjustment
Salesforce CPQ
8.5
SAP Contract Lifecycle Management
Purchase history and open contracts
Salesforce CPQ
9.0
SAP Contract Lifecycle Management
Guided selling/Sales portal
Salesforce CPQ
7.3
SAP Contract Lifecycle Management
CPQ reporting & analytics
Salesforce CPQ
8.2
SAP Contract Lifecycle Management
CPQ-CRM integration
Salesforce CPQ
9.0
SAP Contract Lifecycle Management
Attachments to quotes
Salesforce CPQ
8.8
SAP Contract Lifecycle Management
Order capturing
Salesforce CPQ
8.5
SAP Contract Lifecycle Management

Contract Authoring

Salesforce CPQ
SAP Contract Lifecycle Management
9.5
Contract creation
Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Contract templates
Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Clause library/saved fields
Salesforce CPQ
SAP Contract Lifecycle Management
9.0
Guided logic
Salesforce CPQ
SAP Contract Lifecycle Management
9.0

Contract Collaboration

Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Contract sharing
Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Contract editing
Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Collaborating on contracts
Salesforce CPQ
SAP Contract Lifecycle Management
10.0
MS Word plug-in
Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Approval process
Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Interdepartmental workflows
Salesforce CPQ
SAP Contract Lifecycle Management
10.0

Contract Monitoring

Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Contract database
Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Legacy contracts
Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Contract search
Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Contract milestone reminders & alerts
Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Custom contract reports
Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Tracking contract status
Salesforce CPQ
SAP Contract Lifecycle Management
10.0
Compliance check
Salesforce CPQ
SAP Contract Lifecycle Management
10.0

Pros

Salesforce CPQ

  • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
  • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
  • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
Danielle DesBiens | TrustRadius Reviewer

SAP Contract Lifecycle Management

  • End to End Contracting Solution
  • Maintain audit history
  • Easy to Search and Manage contracts
  • Notification feature once the contract is fully signed to maintain contract health
Prabhjyot Singh | TrustRadius Reviewer

Cons

Salesforce CPQ

  • More complex product and configuration rules seem overly complex. If any math is required in a rule, even simple quantity rules can very complicated.
  • Quote templates while easy to customize are very simple in their layout. We'd like to be able to have more dynamic and visually appealing quote templates.
  • Guided selling is lacking in very basic ways. You can't create questions with dependencies for "if this, then that" or an intuitive questionnaire or guided selling wizard.
Anonymous | TrustRadius Reviewer

SAP Contract Lifecycle Management

  • Can work in one browser at a time
  • Migration of any tool to SAP contract Lifecycle is not easy, took lot of efforts
  • Support team should have more functionality to assist the user
Prabhjyot Singh | TrustRadius Reviewer

Likelihood to Renew

Salesforce CPQ

Salesforce CPQ 9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

SAP Contract Lifecycle Management

No score
No answers yet
No answers on this topic

Usability

Salesforce CPQ

Salesforce CPQ 8.6
Based on 3 answers
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

SAP Contract Lifecycle Management

SAP Contract Lifecycle Management 10.0
Based on 1 answer
I find it more suitable tool then any other tool that I have used so far. It is more simple and easy to relate with its step by step feature and maintaining end to end solution. Even after the contract is fully signed monitoring of contract is easy to maintain.
Prabhjyot Singh | TrustRadius Reviewer

Support Rating

Salesforce CPQ

Salesforce CPQ 7.9
Based on 24 answers
The support from the team at Salesforce CPQ has been solid and consistent. Any time someone from my team is in need of assistance, the Salesforce CPQ team is always available and extremely knowledgeable. I feel like we are fully supported if there are glitches with the program or if I am stuck in a situation where I do not know how to accomplish a task.
Jeff Mullin | TrustRadius Reviewer

SAP Contract Lifecycle Management

SAP Contract Lifecycle Management 10.0
Based on 1 answer
It is easy to use this SAP Contract Life Cycle Management tool due to its excellent customer support. Drafting, negotiation and electronic signatures never been so easy to use in one system.
Prabhjyot Singh | TrustRadius Reviewer

Alternatives Considered

Salesforce CPQ

It is a strong offering if your a Salesforce customer. We previously used Panda Doc and the integration with Saleforce was just not robust enough as we've expanded. Panda Doc allowed for much more customization and control of templates. However, the pricing rules, discounting logic, and guided selling were all much more important to our overall process as we've grown.
Anonymous | TrustRadius Reviewer

SAP Contract Lifecycle Management

SAP Contract Life Cycle Management has more appropriate as it has end to end solutioning. We can start using it for PRF (procurement requisition form) and then link it to start a contract which maintain end to end history of the contract. Another point is better integration with different tools like SAP, etc.
Prabhjyot Singh | TrustRadius Reviewer

Return on Investment

Salesforce CPQ

  • The use of Steelbrick has created significant positive productivity for Mitsubish Electric sales. An online price book and quote input function, along with the ability to clone a quote to efficiently start a new quote has improved sales process and inventory planning. This elevated our sales teams from monthly spreadsheet submissions to real time opportunity and inventory planning.
  • Use of SteelBrick also improved customer service. When a customer places an order today, the sales order processing team has ready access to approved proposals and pricing, instead of looking for the appropriate spreadsheet file containing a customer proposal.
Chris Osment | TrustRadius Reviewer

SAP Contract Lifecycle Management

  • Easy reporting of contracts which saves lot of time and effort
  • Easy to follow the workflow
  • Support team should be more technical and try to provide the resolution at their level
Prabhjyot Singh | TrustRadius Reviewer

Screenshots

SAP Contract Lifecycle Management

Pricing Details

Salesforce CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Salesforce CPQ Editions & Modules

Edition
Basic$301
Professional$501
Enterprise$751
  1. Per User per Month
Additional Pricing Details

SAP Contract Lifecycle Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SAP Contract Lifecycle Management Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Salesforce CPQ
9.0
SAP Contract Lifecycle Management
10.0

Likelihood to Renew

Salesforce CPQ
9.1
SAP Contract Lifecycle Management

Usability

Salesforce CPQ
8.6
SAP Contract Lifecycle Management
10.0

Reliability and Availability

Salesforce CPQ
9.1
SAP Contract Lifecycle Management

Performance

Salesforce CPQ
8.2
SAP Contract Lifecycle Management

Support Rating

Salesforce CPQ
7.9
SAP Contract Lifecycle Management
10.0

Scalability

Salesforce CPQ
8.2
SAP Contract Lifecycle Management

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