Salesforce CPQ vs SAP Sales Cloud

Likelihood to Recommend

It is actually well suited in most sales scenarios, perfect for the one I am operating under, which is a budding and upcoming eCommerce platform like industry buying where new SKU's across various categories and subcategories and various pricing and discounts keep on being added to the system and quoting and finding details becomes a difficult task, there in Salesforce CPQ becomes a game-changer.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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For:

Bigger sales team
Longer deal sizes
High volume of opportunities
Multiple stakeholders involved in decision making

Not for:

Smaller sales org with no proper CRM tool
Small deal cycles

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Verified User

Manager in Sales

Computer Software Company, 501-1000 employees

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Feature Rating Comparison

Salesforce CPQ

SAP Sales Cloud

Quote sharing/sending

Product configuration

Configuration options

Pricing rules

Price adjustment

Purchase history and open contracts

Guided selling/Sales portal

CPQ reporting & analytics

CPQ-CRM integration

Attachments to quotes

Order capturing

Pros

Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.

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Danielle DesBiens

Customer Account Manager, Team Lead

Xactly CorpComputer Software, 501-1000 employees

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Capturing deal score
Submitting forecast
Updating next steps

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Verified User

Representative in Sales

Internet Company, 5001-10,000 employees

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Cons

More complex product and configuration rules seem overly complex. If any math is required in a rule, even simple quantity rules can very complicated.
Quote templates while easy to customize are very simple in their layout. We'd like to be able to have more dynamic and visually appealing quote templates.
Guided selling is lacking in very basic ways. You can't create questions with dependencies for "if this, then that" or an intuitive questionnaire or guided selling wizard.

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Verified User

Analyst in Other

Biotechnology Company, 1001-5000 employees

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Deal Scoring
Activity Tracking
Product Updates

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Benjamin Robertson

Manager Sales Operations

Celtra, Inc.Marketing and Advertising, 51-200 employees

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Likelihood to Renew

Salesforce CPQ 9.1

Based on 1 answer

The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future

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Marcus Sandelowsky, CLSSBB

Business Process Analyst

Ingenious MedInformation Technology and Services, 201-500 employees

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No score

No answers yet

No answers on this topic

Usability

Salesforce CPQ 8.6

Based on 3 answers

After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate

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Marcus Sandelowsky, CLSSBB

Business Process Analyst

Ingenious MedInformation Technology and Services, 201-500 employees

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No score

No answers yet

No answers on this topic

Support Rating

Salesforce CPQ 7.9

Based on 24 answers

The support from the team at Salesforce CPQ has been solid and consistent. Any time someone from my team is in need of assistance, the Salesforce CPQ team is always available and extremely knowledgeable. I feel like we are fully supported if there are glitches with the program or if I am stuck in a situation where I do not know how to accomplish a task.

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Jeff Mullin

Regional Sale Director

AdeccoStaffing and Recruiting, 1001-5000 employees

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SAP Sales Cloud 7.0

Based on 4 answers

I'm rating it a 7 right now but, a year ago, it would have been 10. Customer service had deteriorated since they moved to SAP umbrella. No information about acquisition/transition. Our CSM, RSM all are no longer a part of this new group and support queries take weeks to close

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Verified User

Manager in Sales

Computer Software Company, 501-1000 employees

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Alternatives Considered

It is a strong offering if your a Salesforce customer. We previously used Panda Doc and the integration with Saleforce was just not robust enough as we've expanded. Panda Doc allowed for much more customization and control of templates. However, the pricing rules, discounting logic, and guided selling were all much more important to our overall process as we've grown.

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Verified User

Project Manager in Information Technology

Education Management Company, 51-200 employees

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We did not compare DataHug with any other system so I cannot comment on this

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Richard Massey

Sales Effectiveness Manager

SHAPE AustraliaConstruction, 201-500 employees

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Return on Investment

The use of Steelbrick has created significant positive productivity for Mitsubish Electric sales. An online price book and quote input function, along with the ability to clone a quote to efficiently start a new quote has improved sales process and inventory planning. This elevated our sales teams from monthly spreadsheet submissions to real time opportunity and inventory planning.
Use of SteelBrick also improved customer service. When a customer places an order today, the sales order processing team has ready access to approved proposals and pricing, instead of looking for the appropriate spreadsheet file containing a customer proposal.

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Chris Osment

Director of Information Technology

Mitsubishi Electric Cooling & HeatingElectrical/Electronic Manufacturing, 201-500 employees

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Positive - forecasting deals

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Verified User

Representative in Sales

Internet Company, 5001-10,000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

$30 Per User per Month

Salesforce CPQ Editions & Modules

Edition

Basic	$30¹
Professional	$50¹
Enterprise	$75¹

Per User per Month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

SAP Sales Cloud Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Salesforce CPQ

SAP Sales Cloud

Salesforce CPQ

SAP Sales Cloud

Salesforce CPQ

SAP Sales Cloud

Salesforce CPQ

SAP Sales Cloud

Salesforce CPQ

SAP Sales Cloud

Salesforce CPQ

SAP Sales Cloud

Salesforce CPQ

SAP Sales Cloud

Likelihood to Recommend

Salesforce CPQ

SAP Sales Cloud

Feature Rating Comparison

Quote sharing/sending

Product configuration

Configuration options

Pricing rules

Price adjustment

Purchase history and open contracts

Guided selling/Sales portal

CPQ reporting & analytics

CPQ-CRM integration

Attachments to quotes

Order capturing

Pros

Salesforce CPQ

SAP Sales Cloud

Cons

Salesforce CPQ

SAP Sales Cloud

Likelihood to Renew

Salesforce CPQ

SAP Sales Cloud

Usability

Salesforce CPQ

SAP Sales Cloud

Support Rating

Salesforce CPQ

SAP Sales Cloud

Alternatives Considered

Salesforce CPQ

SAP Sales Cloud

Return on Investment

Salesforce CPQ

SAP Sales Cloud

Screenshots

Salesforce CPQ

SAP Sales Cloud

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Salesforce CPQ Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

SAP Sales Cloud Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison