What users are saying about
Top Rated
93 Ratings
22 Ratings
Top Rated
93 Ratings
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Score 7.8 out of 100
22 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Salesforce CPQ

It is actually well suited in most sales scenarios, perfect for the one I am operating under, which is a budding and upcoming eCommerce platform like industry buying where new SKU's across various categories and subcategories and various pricing and discounts keep on being added to the system and quoting and finding details becomes a difficult task, there in Salesforce CPQ becomes a game-changer.
Prashant Choudhary | TrustRadius Reviewer

ScheduleOnce

I believe that ScheduleOnce is a great solution for someone who works off appointments. It's like having an assistant who schedules your appointments for you and follows up to remind or to reschedule. If you are busy and want to save time, if you're looking to really grow, then I think that ScheduleOnce is the most professional of all scheduling software. However, if all you need is a scheduling app that shows your schedule and lets clients choose available times than less expensive software would suit you just fine.
Jonathan Avalos | TrustRadius Reviewer

Feature Rating Comparison

CPQ

Salesforce CPQ
8.5
ScheduleOnce
Quote sharing/sending
Salesforce CPQ
8.9
ScheduleOnce
Product configuration
Salesforce CPQ
8.1
ScheduleOnce
Configuration options
Salesforce CPQ
8.6
ScheduleOnce
Pricing rules
Salesforce CPQ
8.7
ScheduleOnce
Price adjustment
Salesforce CPQ
8.5
ScheduleOnce
Purchase history and open contracts
Salesforce CPQ
9.0
ScheduleOnce
Guided selling/Sales portal
Salesforce CPQ
7.3
ScheduleOnce
CPQ reporting & analytics
Salesforce CPQ
8.2
ScheduleOnce
CPQ-CRM integration
Salesforce CPQ
9.0
ScheduleOnce
Attachments to quotes
Salesforce CPQ
8.8
ScheduleOnce
Order capturing
Salesforce CPQ
8.5
ScheduleOnce

Pros

Salesforce CPQ

  • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
  • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
  • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
Danielle DesBiens | TrustRadius Reviewer

ScheduleOnce

  • Integrates a form.
  • Lets you schedule an appointment.
  • Nothing else.
Mindy Belcher | TrustRadius Reviewer

Cons

Salesforce CPQ

  • More complex product and configuration rules seem overly complex. If any math is required in a rule, even simple quantity rules can very complicated.
  • Quote templates while easy to customize are very simple in their layout. We'd like to be able to have more dynamic and visually appealing quote templates.
  • Guided selling is lacking in very basic ways. You can't create questions with dependencies for "if this, then that" or an intuitive questionnaire or guided selling wizard.
Anonymous | TrustRadius Reviewer

ScheduleOnce

  • This is often a challenge with robust applications, but the UI could be streamlined. It definitely takes some getting used to.
  • Many lower priced alternatives in the market
  • Can occasionally glitch; disconnects calendars, and has even canceled appointments.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Salesforce CPQ

Salesforce CPQ 9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

ScheduleOnce

No score
No answers yet
No answers on this topic

Usability

Salesforce CPQ

Salesforce CPQ 8.6
Based on 3 answers
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

ScheduleOnce

No score
No answers yet
No answers on this topic

Support Rating

Salesforce CPQ

Salesforce CPQ 7.9
Based on 24 answers
The support from the team at Salesforce CPQ has been solid and consistent. Any time someone from my team is in need of assistance, the Salesforce CPQ team is always available and extremely knowledgeable. I feel like we are fully supported if there are glitches with the program or if I am stuck in a situation where I do not know how to accomplish a task.
Jeff Mullin | TrustRadius Reviewer

ScheduleOnce

ScheduleOnce 5.3
Based on 2 answers
They would not prorate a refund - I'm just out the money for services I have not used. To me, that is the WORST POSSIBLE customer service ever.
Mindy Belcher | TrustRadius Reviewer

Alternatives Considered

Salesforce CPQ

It is a strong offering if your a Salesforce customer. We previously used Panda Doc and the integration with Saleforce was just not robust enough as we've expanded. Panda Doc allowed for much more customization and control of templates. However, the pricing rules, discounting logic, and guided selling were all much more important to our overall process as we've grown.
Anonymous | TrustRadius Reviewer

ScheduleOnce

ScheduleOnce user interface and set up was easier than in Calendly. Also ScheduleOnce was able to connect to my iCloud calendar - most other similar applications could not do this (also better pricing for my needs).
Nicola (Nicki) Morris | TrustRadius Reviewer

Return on Investment

Salesforce CPQ

  • The use of Steelbrick has created significant positive productivity for Mitsubish Electric sales. An online price book and quote input function, along with the ability to clone a quote to efficiently start a new quote has improved sales process and inventory planning. This elevated our sales teams from monthly spreadsheet submissions to real time opportunity and inventory planning.
  • Use of SteelBrick also improved customer service. When a customer places an order today, the sales order processing team has ready access to approved proposals and pricing, instead of looking for the appropriate spreadsheet file containing a customer proposal.
Chris Osment | TrustRadius Reviewer

ScheduleOnce

  • Saves so much time. No more phone tag, no more endless emails back and forth.
  • Better new and current customer relations. Time zone confusions and complex back and forths can strain existing relationships and put new ones off to a bad start (or be a momentum killer). The people I work with like ScheduleOnce.
  • Better conversion rates. There's just so many things that can go wrong between a contact form fill out to actually speaking to a person. Conversion rates have increased in every implementation of this product that I've seen.
Austin Schmidt | TrustRadius Reviewer

Screenshots

Pricing Details

Salesforce CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Salesforce CPQ Editions & Modules

Edition
Basic$301
Professional$501
Enterprise$751
  1. Per User per Month
Additional Pricing Details

ScheduleOnce

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ScheduleOnce Editions & Modules

Edition
Growth$101
Starter (Free for 25 users)$02
  1. per month per user
  2. Up to 25 users
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Salesforce CPQ
9.0
ScheduleOnce
5.9

Likelihood to Renew

Salesforce CPQ
9.1
ScheduleOnce

Usability

Salesforce CPQ
8.6
ScheduleOnce

Reliability and Availability

Salesforce CPQ
9.1
ScheduleOnce

Performance

Salesforce CPQ
8.2
ScheduleOnce

Support Rating

Salesforce CPQ
7.9
ScheduleOnce
5.3

Scalability

Salesforce CPQ
8.2
ScheduleOnce

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