What users are saying about
Top Rated
78 Ratings
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Top Rated
103 Ratings
Top Rated
78 Ratings
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Score 7.9 out of 100

Stripe

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Top Rated
103 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Salesforce CPQ

It is actually well suited in most sales scenarios, perfect for the one I am operating under, which is a budding and upcoming eCommerce platform like industry buying where new SKU's across various categories and subcategories and various pricing and discounts keep on being added to the system and quoting and finding details becomes a difficult task, there in Salesforce CPQ becomes a game-changer.
Prashant Choudhary | TrustRadius Reviewer

Stripe

Stripe handles essentially all of your payment infrastructure for you – with little additional logic needed by you, and over the past few years they've significantly built out their additional features for things like invoicing, emailed receipts, etc. Stripe's initial selling point for us was their powerful and well-documented APIs, which, when coupled with their great technical support, has kept us happy over the years.I'm less familiar with what it looks like to try to make use of Stripe without integrating with them via API; I get the impression that they similarly support manually entering and processing payments, however I can't speak to what that process is like or how it compares to the competition.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

CPQ

Salesforce CPQ
7.9
Stripe
Quote sharing/sending
Salesforce CPQ
8.3
Stripe
Product configuration
Salesforce CPQ
7.6
Stripe
Configuration options
Salesforce CPQ
8.0
Stripe
Pricing rules
Salesforce CPQ
7.5
Stripe
Price adjustment
Salesforce CPQ
7.3
Stripe
Purchase history and open contracts
Salesforce CPQ
8.1
Stripe
Guided selling/Sales portal
Salesforce CPQ
7.9
Stripe
CPQ reporting & analytics
Salesforce CPQ
7.9
Stripe
CPQ-CRM integration
Salesforce CPQ
8.4
Stripe
Attachments to quotes
Salesforce CPQ
8.3
Stripe
Order capturing
Salesforce CPQ
7.9
Stripe

Pros

Salesforce CPQ

  • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
  • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
  • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
Danielle DesBiens | TrustRadius Reviewer

Stripe

  • Stripe integrates perfectly with our cloud-based accounting software, making collecting payments easy.
  • The dashboard and UI are simple enough to log into and process card transactions via the phone.
  • The reporting features are nice and also integrate into a BI platform we use to provide us with in-depth and accurate reporting of all credit card transactions we do.
  • Their fees are reasonable and in line with their competitors.
Jon Porreca | TrustRadius Reviewer

Cons

Salesforce CPQ

  • More complex product and configuration rules seem overly complex. If any math is required in a rule, even simple quantity rules can very complicated.
  • Quote templates while easy to customize are very simple in their layout. We'd like to be able to have more dynamic and visually appealing quote templates.
  • Guided selling is lacking in very basic ways. You can't create questions with dependencies for "if this, then that" or an intuitive questionnaire or guided selling wizard.
Anonymous | TrustRadius Reviewer

Stripe

  • Despite the API documentation and examples from third party sources, it can be hard to get setup. Given the number of commonly desired things to setup, it would be nice to have more pre-coded features to get started with less trial and error.
Brandon Zell | TrustRadius Reviewer

Likelihood to Renew

Salesforce CPQ

Salesforce CPQ 9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

Stripe

No score
No answers yet
No answers on this topic

Usability

Salesforce CPQ

Salesforce CPQ 8.6
Based on 3 answers
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

Stripe

Stripe 10.0
Based on 1 answer
It's extremely user-friendly and easy to navigate.
Angel Brockbank | TrustRadius Reviewer

Support Rating

Salesforce CPQ

Salesforce CPQ 7.7
Based on 13 answers
We feel the implementation went rather smooth as we were already up to speed on Salesforce.com, and it shortened the time to launch, in my opinion. Since we went with an out-of-the-box version, there was less customizing needed to make with work in our environment and software that the salesmen use.
Richard Peterson | TrustRadius Reviewer

Stripe

Stripe 8.6
Based on 16 answers
I have not had to utilize the customer support feature, which is why I gave it a ten! I feel like the better the software is, the less you have to use customer support, which is much easier on the user! Love the user-friendliness of Stripe. I would definitely recommend it!
Emily Williams | TrustRadius Reviewer

Alternatives Considered

Salesforce CPQ

It is a strong offering if your a Salesforce customer. We previously used Panda Doc and the integration with Saleforce was just not robust enough as we've expanded. Panda Doc allowed for much more customization and control of templates. However, the pricing rules, discounting logic, and guided selling were all much more important to our overall process as we've grown.
Anonymous | TrustRadius Reviewer

Stripe

They are very similar. PayPal charges you monthly to have the ability to set up monthly payments. I had a problem with PayPal earlier this year where it would let me set up a recurring payment but then would not let me charge my customer the following month. It's actually a pain in the ass to have to go into PayPal every month and bill your clients on the billing cycle day. Stripe does it automatically.
Andy Ryan | TrustRadius Reviewer

Return on Investment

Salesforce CPQ

  • The use of Steelbrick has created significant positive productivity for Mitsubish Electric sales. An online price book and quote input function, along with the ability to clone a quote to efficiently start a new quote has improved sales process and inventory planning. This elevated our sales teams from monthly spreadsheet submissions to real time opportunity and inventory planning.
  • Use of SteelBrick also improved customer service. When a customer places an order today, the sales order processing team has ready access to approved proposals and pricing, instead of looking for the appropriate spreadsheet file containing a customer proposal.
Chris Osment | TrustRadius Reviewer

Stripe

  • For the small fee I pay for processing services, it's nice to have so many flexible payment options for my clients.
  • The automation of deposits into my account makes it well worth a small fee. I plugged my information into my settings and haven't had to think twice.
Reagan Baird Edwards | TrustRadius Reviewer

Screenshots

Pricing Details

Salesforce CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Salesforce CPQ Editions & Modules

Edition
Basic$301
Professional$501
Enterprise$751
  1. Per User per Month
Additional Pricing Details

Stripe

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Stripe Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Salesforce CPQ
8.1
Stripe
8.9

Likelihood to Renew

Salesforce CPQ
9.1
Stripe

Usability

Salesforce CPQ
8.6
Stripe
10.0

Reliability and Availability

Salesforce CPQ
9.1
Stripe

Performance

Salesforce CPQ
8.2
Stripe

Support Rating

Salesforce CPQ
7.7
Stripe
8.6

Scalability

Salesforce CPQ
8.2
Stripe

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