What users are saying about
Top Rated
93 Ratings
Top Rated
93 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

Salesforce CPQ

It is actually well suited in most sales scenarios, perfect for the one I am operating under, which is a budding and upcoming eCommerce platform like industry buying where new SKU's across various categories and subcategories and various pricing and discounts keep on being added to the system and quoting and finding details becomes a difficult task, there in Salesforce CPQ becomes a game-changer.
Prashant Choudhary | TrustRadius Reviewer

Zoho Subscriptions

[Zoho Subscriptions is great] for startup agencies or businesses that charge monthly subscriptions of some kind. For most other [softwares,] you are paying at least $100 per month just to have the software. Zoho [Subscriptions] gives you the chance to take advantage of starting at [zero dollars,] which keeps your cost down until you understand the software before you have to upgrade. I feel like you can easily bootstrap your startup business to keep costs down. As you [are] moving forward, and are bringing in several thousand per month in revenue, it can scale up without costing a lot. [The subscriptions] [...] [start] to cost more, [...] if you have one time payments; you then need additional software from Zoho [Subscriptions] to handle the needs, and it starts adding up to typical [back- end] management software, with multiple log in points which start to drain your time budget. [At] that point, I ended up looking for a more all in one software that manages both contacts, one time and recurring invoices, reminders, etc. By the time our revenue exceeded [$5,000] per month[,] I [needed] to save time and looked for other options. [However,] I have other friends who still use it and they are generating $10k or more per month.
Matthew Veil | TrustRadius Reviewer

Feature Rating Comparison

CPQ

Salesforce CPQ
8.5
Zoho Subscriptions
Quote sharing/sending
Salesforce CPQ
8.9
Zoho Subscriptions
Product configuration
Salesforce CPQ
8.0
Zoho Subscriptions
Configuration options
Salesforce CPQ
8.6
Zoho Subscriptions
Pricing rules
Salesforce CPQ
8.6
Zoho Subscriptions
Price adjustment
Salesforce CPQ
8.5
Zoho Subscriptions
Purchase history and open contracts
Salesforce CPQ
9.0
Zoho Subscriptions
Guided selling/Sales portal
Salesforce CPQ
7.3
Zoho Subscriptions
CPQ reporting & analytics
Salesforce CPQ
8.2
Zoho Subscriptions
CPQ-CRM integration
Salesforce CPQ
9.0
Zoho Subscriptions
Attachments to quotes
Salesforce CPQ
8.8
Zoho Subscriptions
Order capturing
Salesforce CPQ
8.5
Zoho Subscriptions

Pros

Salesforce CPQ

  • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
  • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
  • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
Danielle DesBiens | TrustRadius Reviewer

Zoho Subscriptions

  • Taking payments automatically. Once you set up your product billing cycles and assign them to a customer, it's all automatic from there.
  • Integrations with other Zoho products, We enter our customers in Zoho CRM and they are always updated in subscriptions and books is always showing the correct payments collected.
Scott French | TrustRadius Reviewer

Cons

Salesforce CPQ

  • More complex product and configuration rules seem overly complex. If any math is required in a rule, even simple quantity rules can very complicated.
  • Quote templates while easy to customize are very simple in their layout. We'd like to be able to have more dynamic and visually appealing quote templates.
  • Guided selling is lacking in very basic ways. You can't create questions with dependencies for "if this, then that" or an intuitive questionnaire or guided selling wizard.
Anonymous | TrustRadius Reviewer

Zoho Subscriptions

  • [It would] be nice to have one time payment options as a [add-on]. We also develop [websites] and needed one or two time invoices, [but] had to get Zoho [Books Subscription] as well, and [we] didn't use it often.
  • [The customer] login portal didn't work very well. [My] customers ended up calling me most of the time to change their card info.
  • It would be nice to integrate with a standard credit card processing company, other than Stripe or PayPal so one can take advantage of pricing once you hit a certain amount of charges every month.
  • At the time, I couldn't archive a customer and delete their subscription package. It would be nice to have a way to do so.
Matthew Veil | TrustRadius Reviewer

Likelihood to Renew

Salesforce CPQ

Salesforce CPQ 9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

Zoho Subscriptions

No score
No answers yet
No answers on this topic

Usability

Salesforce CPQ

Salesforce CPQ 8.6
Based on 3 answers
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

Zoho Subscriptions

No score
No answers yet
No answers on this topic

Support Rating

Salesforce CPQ

Salesforce CPQ 7.9
Based on 24 answers
The support from the team at Salesforce CPQ has been solid and consistent. Any time someone from my team is in need of assistance, the Salesforce CPQ team is always available and extremely knowledgeable. I feel like we are fully supported if there are glitches with the program or if I am stuck in a situation where I do not know how to accomplish a task.
Jeff Mullin | TrustRadius Reviewer

Zoho Subscriptions

No score
No answers yet
No answers on this topic

Alternatives Considered

Salesforce CPQ

It is a strong offering if your a Salesforce customer. We previously used Panda Doc and the integration with Saleforce was just not robust enough as we've expanded. Panda Doc allowed for much more customization and control of templates. However, the pricing rules, discounting logic, and guided selling were all much more important to our overall process as we've grown.
Anonymous | TrustRadius Reviewer

Zoho Subscriptions

Beats doing it manually...
Scott French | TrustRadius Reviewer

Return on Investment

Salesforce CPQ

  • The use of Steelbrick has created significant positive productivity for Mitsubish Electric sales. An online price book and quote input function, along with the ability to clone a quote to efficiently start a new quote has improved sales process and inventory planning. This elevated our sales teams from monthly spreadsheet submissions to real time opportunity and inventory planning.
  • Use of SteelBrick also improved customer service. When a customer places an order today, the sales order processing team has ready access to approved proposals and pricing, instead of looking for the appropriate spreadsheet file containing a customer proposal.
Chris Osment | TrustRadius Reviewer

Zoho Subscriptions

  • Professional look to billing and reminders which retains clients.
  • Save time setting up recurring payments.
  • Simple system to learn to get value quickly from software.
Matthew Veil | TrustRadius Reviewer

Screenshots

Pricing Details

Salesforce CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Salesforce CPQ Editions & Modules

Edition
Basic$301
Professional$501
Enterprise$751
  1. Per User per Month
Additional Pricing Details

Zoho Subscriptions

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$49

Zoho Subscriptions Editions & Modules

Edition
Monthly Plan$491
Yearly Plan$4902
  1. per month
  2. per year
Additional Pricing Details
Zoho Subscriptions charges a flat fee of $49/ month for all the features. Get Zoho Subscriptions for $490/ year with the yearly plan. Zoho Books, an online accounting software comes free with Zoho Subscriptions

Rating Summary

Likelihood to Recommend

Salesforce CPQ
8.7
Zoho Subscriptions
8.0

Likelihood to Renew

Salesforce CPQ
9.1
Zoho Subscriptions

Usability

Salesforce CPQ
8.6
Zoho Subscriptions

Reliability and Availability

Salesforce CPQ
9.1
Zoho Subscriptions

Performance

Salesforce CPQ
8.2
Zoho Subscriptions

Support Rating

Salesforce CPQ
7.9
Zoho Subscriptions

Scalability

Salesforce CPQ
8.2
Zoho Subscriptions

Add comparison