18 Ratings
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Score 9 out of 100
17 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Salesforce.org Education Cloud

Well suited:
  1. Groups that need to integrate their CRM with other partners: many education institutions use Salesforce!
  2. Groups with huge student populations now, or expected in the future.
  3. Groups that have resources for custom Salesforce development, like an in-house Salesforce Developer role.
Less appropriate:
  1. If you expect your company/school will have a limited number of students.
  2. If you set up Salesforce to use ONLY Leads or only Contacts, not both. What happens if you have a student re-enroll? How do you handle losing data when converting a Lead to a Contact? If you don't have good answers for these in advance, you'll want to use only Leads or only Contacts to track each student.
Anonymous | TrustRadius Reviewer

Skyward Student Management System

Skyward SMS is well suited as a Student Management System for anyone who wants to drive their organization based on data. The capabilities of using the fields available as well as adding our own custom forms make data collection extremely easy. Reporting abilities take that data and allow us to make sense of what has been collected
Scott Herring | TrustRadius Reviewer

Feature Rating Comparison

Student and Faculty Administration

Salesforce.org Education Cloud
8.8
Skyward Student Management System
Integrations with 3rd-Party Education Technology
Salesforce.org Education Cloud
9.0
Skyward Student Management System
Online Registration Management
Salesforce.org Education Cloud
9.5
Skyward Student Management System
District Communications, such as messaging and alerting
Salesforce.org Education Cloud
8.0
Skyward Student Management System
Roster Management
Salesforce.org Education Cloud
9.0
Skyward Student Management System
Platform Customization
Salesforce.org Education Cloud
9.0
Skyward Student Management System
Teacher Self-Service
Salesforce.org Education Cloud
9.0
Skyward Student Management System
Student Data Security
Salesforce.org Education Cloud
8.5
Skyward Student Management System
Community Support
Salesforce.org Education Cloud
9.0
Skyward Student Management System
Class Scheduling
Salesforce.org Education Cloud
8.0
Skyward Student Management System
State and National-level Reporting
Salesforce.org Education Cloud
9.0
Skyward Student Management System
Compliance Support
Salesforce.org Education Cloud
9.0
Skyward Student Management System
Teacher and Parent Mobile Application
Salesforce.org Education Cloud
8.0
Skyward Student Management System

Pros

Salesforce.org Education Cloud

  • Extensibility - Implement your custom needs in the database.
  • Scalability - Your database grows with your student/alumni population.
  • Integration - Integrate with your SIS via many middleware.
  • Reporting - All of Salesforce's reporting capabilities.
Anonymous | TrustRadius Reviewer

Skyward Student Management System

  • It's a helpful way to hold and organize a large database of information. This is helpful when working at a school with a large number of students and when there is a need to pull up one specific student and see all of their information, past and present, in one place.
  • Helpful way to organize and track student and staff meal purchases.
  • Easy to track student grades and post comments about student performance.
Liz Swarczewski | TrustRadius Reviewer

Cons

Salesforce.org Education Cloud

  • The platform is massive making it hard to make decisions at times.
  • It can be a bit challenging for new staff and team members to learn.
  • Creating reports can be challenging the first time around.
Anonymous | TrustRadius Reviewer

Skyward Student Management System

  • I would love to see teachers have a more user-friendly dashboard for each student where there were icons/buttons that could be pushed to take you to that student's IEP, grades, etc. It's all on a sidebar now, but some thing you have to do a few click-thru's to get to. Overall I have very few critiques of Skyward.
  • I would like something that communicates more with parents of how to maximize their use of Skyward. For the not-so digitally inclined parents, it can be a bit intimidating to navigate this database system.
Lindsay K. Riessen | TrustRadius Reviewer

Likelihood to Renew

Salesforce.org Education Cloud

No score
No answers yet
No answers on this topic

Skyward Student Management System

Skyward Student Management System 9.0
Based on 1 answer
Skyward is our core system, we are most likely going to be using it for some time
Anonymous | TrustRadius Reviewer

Usability

Salesforce.org Education Cloud

Salesforce.org Education Cloud 10.0
Based on 1 answer
It was really so easy to sign up and get going with the whole process
Anonymous | TrustRadius Reviewer

Skyward Student Management System

Skyward Student Management System 10.0
Based on 1 answer
Used by more than 1500 staff users in my district. Also used by 30000 parents.
Anonymous | TrustRadius Reviewer

Support Rating

Salesforce.org Education Cloud

Salesforce.org Education Cloud 6.2
Based on 4 answers
People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
Anonymous | TrustRadius Reviewer

Skyward Student Management System

Skyward Student Management System 9.0
Based on 2 answers
Overall great job, issues were taken care of. People in support do care.
Anonymous | TrustRadius Reviewer

Implementation Rating

Salesforce.org Education Cloud

No score
No answers yet
No answers on this topic

Skyward Student Management System

Skyward Student Management System 10.0
Based on 2 answers
Yes, I was part of the implementation team.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Salesforce.org Education Cloud

Salesforce for Higher Education is the best option out there for managing student accounts. Other programs used are in the dark ages comparatively and this is a great way to engage in a more modern way.
Anonymous | TrustRadius Reviewer

Skyward Student Management System

I think Skyward does really well compared to Infinite Campus. They both have the capability to see students’ information, behavior history, and academic history from the district. However, Infinite Campus has a slight edge on the grade book in the way that it can customize a grade book to meet our needs.
Brad Owens | TrustRadius Reviewer

Return on Investment

Salesforce.org Education Cloud

  • More students have enrolled in lesser-known programs thanks to our outreach with Salesforce for Higher Ed.
  • Less time wasted by counselors with tasks.
  • More marketing dollars to spread around to other opportunities.
Anonymous | TrustRadius Reviewer

Skyward Student Management System

  • Skyward can be confusing for staff if they have never used it before as it is not intuitive therefore someone has to go over how to use it to new staff. Sometimes this can take weeks to a whole year to understand where to go.
  • Skyward has increased issues with rostering for online services due to the fields not updating properly. This has caused weeks of headache for the technology department.
  • Skyward does not have a Google integration so we have to buy a middle software to create users, groups, etc.
Anonymous | TrustRadius Reviewer

Screenshots

Skyward Student Management System

Pricing Details

Salesforce.org Education Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skyward Student Management System

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Salesforce.org Education Cloud
8.9
Skyward Student Management System
8.4

Likelihood to Renew

Salesforce.org Education Cloud
Skyward Student Management System
9.0

Usability

Salesforce.org Education Cloud
10.0
Skyward Student Management System
10.0

Support Rating

Salesforce.org Education Cloud
6.2
Skyward Student Management System
9.0

Implementation Rating

Salesforce.org Education Cloud
Skyward Student Management System
10.0

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