21 Ratings
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Score 8.8 out of 100
21 Ratings
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Score 7.6 out of 100

Feature Set Ratings

    Student and Faculty Administration

    8.7

    Salesforce.org Education Cloud

    87%

    Skyward Student Management System

    Feature Set Not Supported
    N/A
    Salesforce.org Education Cloud ranks higher in 12/12 features

    Integrations with 3rd-Party Education Technology

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Online Registration Management

    8.8
    88%
    5 Ratings
    N/A
    0 Ratings

    District Communications, such as messaging and alerting

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Roster Management

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Platform Customization

    6.8
    68%
    4 Ratings
    N/A
    0 Ratings

    Teacher Self-Service

    8.4
    84%
    3 Ratings
    N/A
    0 Ratings

    Student Data Security

    9.2
    92%
    5 Ratings
    N/A
    0 Ratings

    Community Support

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Class Scheduling

    9.3
    93%
    3 Ratings
    N/A
    0 Ratings

    State and National-level Reporting

    9.5
    95%
    2 Ratings
    N/A
    0 Ratings

    Compliance Support

    8.3
    83%
    4 Ratings
    N/A
    0 Ratings

    Teacher and Parent Mobile Application

    8.3
    83%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Salesforce.org Education Cloud is rated higher in 1 area: Likelihood to Recommend
    • Skyward Student Management System is rated higher in 1 area: Support Rating
    • Salesforce.org Education Cloud and Skyward Student Management System are tied in 1 area: Usability

    Likelihood to Recommend

    9.0

    Salesforce.org Education Cloud

    90%
    11 Ratings
    8.4

    Skyward Student Management System

    84%
    12 Ratings

    Likelihood to Renew

    Salesforce.org Education Cloud

    N/A
    0 Ratings
    9.0

    Skyward Student Management System

    90%
    1 Rating

    Usability

    10.0

    Salesforce.org Education Cloud

    100%
    1 Rating
    10.0

    Skyward Student Management System

    100%
    1 Rating

    Support Rating

    6.2

    Salesforce.org Education Cloud

    62%
    4 Ratings
    9.0

    Skyward Student Management System

    90%
    2 Ratings

    Implementation Rating

    Salesforce.org Education Cloud

    N/A
    0 Ratings
    10.0

    Skyward Student Management System

    100%
    2 Ratings

    Likelihood to Recommend

    Salesforce

    It is most suited for those within the education industry. For students and staff in particular, the Education Cloud allows seamless connectivity between each person and helps students stay on task. It can be very overwhelming as a student to have so many responsibilities in different areas, so Salesforce does a great job of offering many features that ease this process.
    Read full review

    Skyward

    Skyward SMS is well suited as a Student Management System for anyone who wants to drive their organization based on data. The capabilities of using the fields available as well as adding our own custom forms make data collection extremely easy. Reporting abilities take that data and allow us to make sense of what has been collected
    Read full review

    Pros

    Salesforce

    • Great use of integrating across all aspects of enrollment.
    • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
    • Reporting is fabulous inside of Salesforce.
    • All of the Apps in the App Exchange.
    Read full review

    Skyward

    • It's a helpful way to hold and organize a large database of information. This is helpful when working at a school with a large number of students and when there is a need to pull up one specific student and see all of their information, past and present, in one place.
    • Helpful way to organize and track student and staff meal purchases.
    • Easy to track student grades and post comments about student performance.
    Read full review

    Cons

    Salesforce

    • It’s hard to run reports or create working “views” for Enrollment/Student Advisor teams that include both Leads and Contacts in the same report.
    • Some fields do not map from Lead to Contact object. When a student transitions from application to acceptance, some dropdown and fill-in fields completely disappear from the student’s page in Salesforce. Every version of Salesforce I’ve used has this problem.
    • Salesforce overall is clunky and confusing for the average user. We require thorough Salesforce training for new hires on all teams because it’s not user-friendly or obvious what to click on to achieve a specific task.
    Read full review

    Skyward

    • I would love to see teachers have a more user-friendly dashboard for each student where there were icons/buttons that could be pushed to take you to that student's IEP, grades, etc. It's all on a sidebar now, but some thing you have to do a few click-thru's to get to. Overall I have very few critiques of Skyward.
    • I would like something that communicates more with parents of how to maximize their use of Skyward. For the not-so digitally inclined parents, it can be a bit intimidating to navigate this database system.
    Read full review

    Pricing Details

    Salesforce.org Education Cloud

    Starting Price

    Editions & Modules

    Salesforce.org Education Cloud editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Skyward Student Management System

      Starting Price

      Editions & Modules

      Skyward Student Management System editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Salesforce

        No answers on this topic

        Skyward

        Skyward is our core system, we are most likely going to be using it for some time
        Read full review

        Usability

        Salesforce

        It was really so easy to sign up and get going with the whole process
        Read full review

        Skyward

        Used by more than 1500 staff users in my district. Also used by 30000 parents.
        Read full review

        Support Rating

        Salesforce

        People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
        Read full review

        Skyward

        Overall great job, issues were taken care of. People in support do care.
        Read full review

        Implementation Rating

        Salesforce

        No answers on this topic

        Skyward

        Yes, I was part of the implementation team.
        Read full review

        Alternatives Considered

        Salesforce

        I have not used similar products and I am new to this role. Salesforce has been very easy to learn and I appreciate the support and ability to access the platform when I need to. I was able to easily learn the program and become skilled in what I needed to do. It also made the transition to digital forms quite easy
        Read full review

        Skyward

        I think Skyward does really well compared to Infinite Campus. They both have the capability to see students’ information, behavior history, and academic history from the district. However, Infinite Campus has a slight edge on the grade book in the way that it can customize a grade book to meet our needs.
        Read full review

        Return on Investment

        Salesforce

        • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
        • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
        • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
        Read full review

        Skyward

        • Skyward can be confusing for staff if they have never used it before as it is not intuitive therefore someone has to go over how to use it to new staff. Sometimes this can take weeks to a whole year to understand where to go.
        • Skyward has increased issues with rostering for online services due to the fields not updating properly. This has caused weeks of headache for the technology department.
        • Skyward does not have a Google integration so we have to buy a middle software to create users, groups, etc.
        Read full review

        Screenshots

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