Chose SAP Crystal
Crystal offered a more straightforward implementation for our situation. While Tableau offers well-designed reports, the overall functionality regarding data manipulation and analysis is behind Crystal.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Tableau CRM | N/A | Tableau CRM (formerly Einstein Analytics) from Salesforce is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools. | $125 per month | |
SAP Crystal | N/A | SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration. | $295 per single user license |
Tableau CRM | SAP Crystal | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | * SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time. | ||||||||||||||
More Pricing Information |
Tableau CRM | SAP Crystal | |
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Considered Both Products | Tableau CRM No answer on this topic | SAP Crystal |
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Top Cons |
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BI Standard Reporting |
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Report Output and Scheduling |
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Data Discovery and Visualization |
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Access Control and Security |
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Mobile Capabilities |
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Application Program Interfaces (APIs) / Embedding |
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Tableau CRM | SAP Crystal | |
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Small Businesses | BrightGauge Score 8.9 out of 10 | BrightGauge Score 8.9 out of 10 |
Medium-sized Companies | Reveal Score 9.9 out of 10 | Reveal Score 9.9 out of 10 |
Enterprises | Jaspersoft Community Edition Score 9.7 out of 10 | Jaspersoft Community Edition Score 9.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Tableau CRM | SAP Crystal | |
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Likelihood to Recommend | 7.0 (47 ratings) | 10.0 (156 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (19 ratings) |
Usability | 7.6 (6 ratings) | 9.4 (28 ratings) |
Availability | - (0 ratings) | 8.0 (1 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | 7.7 (6 ratings) | 8.6 (21 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | 6.0 (1 ratings) | 8.8 (14 ratings) |
Configurability | - (0 ratings) | 8.0 (1 ratings) |
Ease of integration | - (0 ratings) | 7.0 (1 ratings) |
Product Scalability | - (0 ratings) | 7.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 8.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 7.0 (1 ratings) |
Tableau CRM | SAP Crystal | |
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Likelihood to Recommend | Salesforce | SAP |
Pros | Salesforce | SAP |
Cons | Salesforce | SAP |
Likelihood to Renew | Salesforce No answers on this topic | SAP |
Usability | Salesforce | SAP |
Support Rating | Salesforce | SAP |
In-Person Training | Salesforce No answers on this topic | SAP |
Implementation Rating | Salesforce | SAP |
Alternatives Considered | Salesforce | SAP |
Return on Investment | Salesforce | SAP |
ScreenShots | SAP Crystal Screenshots |