643 Ratings
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Score 8.1 out of 100
489 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Tableau CRM (formerly Einstein Analytics)

If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
Anonymous | TrustRadius Reviewer

SAP Lumira Discovery

SAP Lumira is well suited for processing a large amount of data. Analysing those data and work on it as needed. Variety of graphs, charts for identifying trends on market. Format all the data with your own measures, and to apply needed formulas without any expertise on it. Friendly UI, easy to use and learn within a few days.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Tableau CRM (formerly Einstein Analytics)
7.3
SAP Lumira Discovery
7.7
Pixel Perfect reports
Tableau CRM (formerly Einstein Analytics)
7.5
SAP Lumira Discovery
Customizable dashboards
Tableau CRM (formerly Einstein Analytics)
6.9
SAP Lumira Discovery
7.7
Report Formatting Templates
Tableau CRM (formerly Einstein Analytics)
7.3
SAP Lumira Discovery

Ad-hoc Reporting

Tableau CRM (formerly Einstein Analytics)
7.0
SAP Lumira Discovery
9.0
Drill-down analysis
Tableau CRM (formerly Einstein Analytics)
6.9
SAP Lumira Discovery
8.4
Formatting capabilities
Tableau CRM (formerly Einstein Analytics)
7.4
SAP Lumira Discovery
9.6
Integration with R or other statistical packages
Tableau CRM (formerly Einstein Analytics)
5.9
SAP Lumira Discovery
Report sharing and collaboration
Tableau CRM (formerly Einstein Analytics)
7.8
SAP Lumira Discovery
9.2

Report Output and Scheduling

Tableau CRM (formerly Einstein Analytics)
7.3
SAP Lumira Discovery
8.4
Publish to Web
Tableau CRM (formerly Einstein Analytics)
7.9
SAP Lumira Discovery
9.4
Publish to PDF
Tableau CRM (formerly Einstein Analytics)
7.5
SAP Lumira Discovery
9.4
Report Versioning
Tableau CRM (formerly Einstein Analytics)
7.3
SAP Lumira Discovery
Report Delivery Scheduling
Tableau CRM (formerly Einstein Analytics)
7.1
SAP Lumira Discovery
6.4
Delivery to Remote Servers
Tableau CRM (formerly Einstein Analytics)
6.8
SAP Lumira Discovery

Data Discovery and Visualization

Tableau CRM (formerly Einstein Analytics)
7.2
SAP Lumira Discovery
7.2
Pre-built visualization formats (heatmaps, scatter plots etc.)
Tableau CRM (formerly Einstein Analytics)
7.2
SAP Lumira Discovery
9.0
Location Analytics / Geographic Visualization
Tableau CRM (formerly Einstein Analytics)
7.1
SAP Lumira Discovery
8.6
Predictive Analytics
Tableau CRM (formerly Einstein Analytics)
7.2
SAP Lumira Discovery
4.2

Access Control and Security

Tableau CRM (formerly Einstein Analytics)
7.8
SAP Lumira Discovery
Multi-User Support (named login)
Tableau CRM (formerly Einstein Analytics)
8.0
SAP Lumira Discovery
Role-Based Security Model
Tableau CRM (formerly Einstein Analytics)
8.0
SAP Lumira Discovery
Multiple Access Permission Levels (Create, Read, Delete)
Tableau CRM (formerly Einstein Analytics)
6.9
SAP Lumira Discovery
Single Sign-On (SSO)
Tableau CRM (formerly Einstein Analytics)
8.3
SAP Lumira Discovery

Mobile Capabilities

Tableau CRM (formerly Einstein Analytics)
6.7
SAP Lumira Discovery
Responsive Design for Web Access
Tableau CRM (formerly Einstein Analytics)
8.0
SAP Lumira Discovery
Dedicated iOS Application
Tableau CRM (formerly Einstein Analytics)
5.8
SAP Lumira Discovery
Dedicated Android Application
Tableau CRM (formerly Einstein Analytics)
5.8
SAP Lumira Discovery
Dashboard / Report / Visualization Interactivity on Mobile
Tableau CRM (formerly Einstein Analytics)
7.1
SAP Lumira Discovery

Application Program Interfaces (APIs) / Embedding

Tableau CRM (formerly Einstein Analytics)
5.8
SAP Lumira Discovery
REST API
Tableau CRM (formerly Einstein Analytics)
6.0
SAP Lumira Discovery
Javascript API
Tableau CRM (formerly Einstein Analytics)
5.1
SAP Lumira Discovery
iFrames
Tableau CRM (formerly Einstein Analytics)
5.2
SAP Lumira Discovery
Java API
Tableau CRM (formerly Einstein Analytics)
5.2
SAP Lumira Discovery
Themeable User Interface (UI)
Tableau CRM (formerly Einstein Analytics)
7.4
SAP Lumira Discovery
Customizable Platform (Open Source)
Tableau CRM (formerly Einstein Analytics)
6.1
SAP Lumira Discovery

Pros

Tableau CRM (formerly Einstein Analytics)

  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
Shefali Sethia | TrustRadius Reviewer

SAP Lumira Discovery

  • SAP has built in features you would expect from a data visualization package, like easy import from other SAP systems.
  • SAP has most of the typical charts that you would expect in order to visualize your data.
  • SAP allows you to have multiple charts on one visualization for your data.
Anonymous | TrustRadius Reviewer

Cons

Tableau CRM (formerly Einstein Analytics)

  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
Anonymous | TrustRadius Reviewer

SAP Lumira Discovery

  • Even though the process of creating visualizations of data is now greatly improved, it could still be a lot better as users become accustomed to this kind of tool and bring forward edge cases the developers did not anticipate.
  • It would be awesome to have a cross platform tool that works on more than just Windows.
  • Some options for specific graphs feel limiting.
Darian Rawson | TrustRadius Reviewer

Usability

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 7.4
Based on 5 answers
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
Tony Phan | TrustRadius Reviewer

SAP Lumira Discovery

SAP Lumira Discovery 2.0
Based on 6 answers
The SAP Lumira is easy to install and learn. Lumira is a perfect tool for the end-users as it is easy to use and the built-in functions can manipulate data as well. Lumira has a lot in store for the developers as well. It is a power-packed tool.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Tableau CRM (formerly Einstein Analytics)

No score
No answers yet
No answers on this topic

SAP Lumira Discovery

SAP Lumira Discovery 9.0
Based on 1 answer
Lumira is a desktop application runs in its own JVM. It installs its own java runtime libraries to avoid any core java version conflicts. The availability of the application is completely relies on individual machine hardware configuration. On a decent desktop, it performs well and always launches in either 32 or 64 bit environment based on the hosts system's OS
Ravi Ada | TrustRadius Reviewer

Performance

Tableau CRM (formerly Einstein Analytics)

No score
No answers yet
No answers on this topic

SAP Lumira Discovery

SAP Lumira Discovery 7.0
Based on 1 answer
The performance is linear with amount of data that is being explored. We have done some benchmarks acquiring 10million data cells without having any performance problems. We need to make proper adjustments to jvm run time properties to start with higher heap size and other parameters that optimizes the run time performance
Ravi Ada | TrustRadius Reviewer

Support Rating

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 7.8
Based on 5 answers
I gave Salesforce Einstein Analytics tool a slightly above average rating of 6. Because its trailhead portal has extensive documentation and use cases around how to implement Salesforce tools and how to master their user interface. But it has limited video or human tutorials. Plus, there is not enough background on web analytics, statistical modeling, artificial intelligence or machine learning. So, a user may struggle when leveraging their dashboard or modeling features. Finally, support documents are focused on learning the tool but don't provide enough context on how to do custom implementation or troubleshoot data integration issues.
Anonymous | TrustRadius Reviewer

SAP Lumira Discovery

SAP Lumira Discovery 7.1
Based on 4 answers
They have been very supportive to listen to our problems and resolve them quickly. Their customer engagement team works hand-in-hand and treat our success is their success. They are the liaison between us and their engineering teams to get access to and resolve the issues on a timely manner, otherwise our issues would have been lost
Ravi Ada | TrustRadius Reviewer

In-Person Training

Tableau CRM (formerly Einstein Analytics)

No score
No answers yet
No answers on this topic

SAP Lumira Discovery

SAP Lumira Discovery 6.0
Based on 1 answer
We did not take in-person training
Ravi Ada | TrustRadius Reviewer

Online Training

Tableau CRM (formerly Einstein Analytics)

No score
No answers yet
No answers on this topic

SAP Lumira Discovery

SAP Lumira Discovery 6.0
Based on 1 answer
Most of the user guides are pretty comprehensive and very easy to understand. The product itself is designed to be self-serve tool, did not need much of the end-user training. Most of the training we had is to how to read the data, how to explore the data, how to acquire the data etc.
Ravi Ada | TrustRadius Reviewer

Implementation Rating

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 6.0
Based on 2 answers
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Anonymous | TrustRadius Reviewer

SAP Lumira Discovery

SAP Lumira Discovery 7.6
Based on 3 answers
Installing the desktop software on end-user machines is always challenging. The machine specifications are the biggest factor when running Lumira and be able to handle large datasets during data exploration. This often demands beefy machines at least for power-users. Although Lumira software licensing is not a big problem but managing partner's extensions and keeping track of their individual licenses may be an issue. If there is a way to bundle the more popular extensions such as vSQL or vOLAP should be bundled in core product and offer them as part of Lumira license instead of a separate license which causer operational burden.
Ravi Ada | TrustRadius Reviewer

Alternatives Considered

Tableau CRM (formerly Einstein Analytics)

Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Jeffrey Smith | TrustRadius Reviewer

SAP Lumira Discovery

Both Tableau and QlikView score very highly in end user experience and visualisation development compared to Lumira. However the integration of Lumira with existing Universes you may have or cost implications if you have a SAP BI Suite licence can help shift the preference into Lumira's favour. All three can sit along side a larger BI solution like SAP BI or Cognos.
Anonymous | TrustRadius Reviewer

Scalability

Tableau CRM (formerly Einstein Analytics)

No score
No answers yet
No answers on this topic

SAP Lumira Discovery

SAP Lumira Discovery 6.0
Based on 1 answer
Enterprise wide implementation is a challenge with data security and trustedness. No easy installation can be done across the enterprise. no upgrade paths also available from SAP. They have so much of experience with desktop implementation, there it could be a controlled environment with a capital budget. These may be resolved in the upcoming releases
Ravi Ada | TrustRadius Reviewer

Return on Investment

Tableau CRM (formerly Einstein Analytics)

  • Salesforce Einstein Analytics helped lift roi of email marketing campaigns funded by our suppliers or category teams by improving their open and click rates
  • Salesforce Einstein Analytics helped reduce cart abandonments and improved conversion rates of our product campaigns.
  • Salesforce Einstein Analytics was not that effective in improving adoption of AI tools such as chatbot, voice assistant tool or mobile app. Because of lower sample data.
Anonymous | TrustRadius Reviewer

SAP Lumira Discovery

  • For my client, the cost of Tableau made Lumira attractive but unfortunately, due to limitations on Lumira... the client is thinking the Tableau investment may have been better for achieving business objectives.
  • Data size limitiations.
Lauren Brands | TrustRadius Reviewer

Screenshots

Tableau CRM (formerly Einstein Analytics)

Pricing Details

Tableau CRM (formerly Einstein Analytics)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tableau CRM (formerly Einstein Analytics) Editions & Modules

Additional Pricing Details

SAP Lumira Discovery

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP Lumira Discovery Editions & Modules

Edition
SAP Lumira, standard edition$1851
  1. per user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Tableau CRM (formerly Einstein Analytics)
7.5
SAP Lumira Discovery
9.0

Usability

Tableau CRM (formerly Einstein Analytics)
7.4
SAP Lumira Discovery
2.0

Reliability and Availability

Tableau CRM (formerly Einstein Analytics)
SAP Lumira Discovery
9.0

Performance

Tableau CRM (formerly Einstein Analytics)
SAP Lumira Discovery
7.0

Support Rating

Tableau CRM (formerly Einstein Analytics)
7.8
SAP Lumira Discovery
7.1

In-Person Training

Tableau CRM (formerly Einstein Analytics)
SAP Lumira Discovery
6.0

Online Training

Tableau CRM (formerly Einstein Analytics)
SAP Lumira Discovery
6.0

Implementation Rating

Tableau CRM (formerly Einstein Analytics)
6.0
SAP Lumira Discovery
7.6

Scalability

Tableau CRM (formerly Einstein Analytics)
SAP Lumira Discovery
6.0

Add comparison