718 Ratings
718 Ratings
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Score 8.1 out of 100
49 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    BI Standard Reporting

    7.9

    Tableau CRM

    79%

    Talend Open Studio

    Feature Set Not Supported
    N/A
    Tableau CRM ranks higher in 3/3 features

    Pixel Perfect reports

    8.3
    83%
    40 Ratings
    N/A
    0 Ratings

    Customizable dashboards

    7.0
    70%
    47 Ratings
    N/A
    0 Ratings

    Report Formatting Templates

    8.4
    84%
    45 Ratings
    N/A
    0 Ratings

    Ad-hoc Reporting

    7.5

    Tableau CRM

    75%

    Talend Open Studio

    Feature Set Not Supported
    N/A
    Tableau CRM ranks higher in 4/4 features

    Drill-down analysis

    7.4
    74%
    47 Ratings
    N/A
    0 Ratings

    Formatting capabilities

    8.0
    80%
    47 Ratings
    N/A
    0 Ratings

    Integration with R or other statistical packages

    6.3
    63%
    36 Ratings
    N/A
    0 Ratings

    Report sharing and collaboration

    8.4
    84%
    45 Ratings
    N/A
    0 Ratings

    Report Output and Scheduling

    7.9

    Tableau CRM

    79%

    Talend Open Studio

    Feature Set Not Supported
    N/A
    Tableau CRM ranks higher in 5/5 features

    Publish to Web

    8.8
    88%
    36 Ratings
    N/A
    0 Ratings

    Publish to PDF

    8.2
    82%
    43 Ratings
    N/A
    0 Ratings

    Report Versioning

    8.0
    80%
    42 Ratings
    N/A
    0 Ratings

    Report Delivery Scheduling

    7.4
    74%
    39 Ratings
    N/A
    0 Ratings

    Delivery to Remote Servers

    7.1
    71%
    33 Ratings
    N/A
    0 Ratings

    Data Discovery and Visualization

    7.8

    Tableau CRM

    78%

    Talend Open Studio

    Feature Set Not Supported
    N/A
    Tableau CRM ranks higher in 3/3 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    8.1
    81%
    41 Ratings
    N/A
    0 Ratings

    Location Analytics / Geographic Visualization

    8.0
    80%
    39 Ratings
    N/A
    0 Ratings

    Predictive Analytics

    7.4
    74%
    41 Ratings
    N/A
    0 Ratings

    Access Control and Security

    8.1

    Tableau CRM

    81%

    Talend Open Studio

    Feature Set Not Supported
    N/A
    Tableau CRM ranks higher in 4/4 features

    Multi-User Support (named login)

    8.5
    85%
    45 Ratings
    N/A
    0 Ratings

    Role-Based Security Model

    7.9
    79%
    45 Ratings
    N/A
    0 Ratings

    Multiple Access Permission Levels (Create, Read, Delete)

    7.4
    74%
    41 Ratings
    N/A
    0 Ratings

    Single Sign-On (SSO)

    8.5
    85%
    40 Ratings
    N/A
    0 Ratings

    Mobile Capabilities

    6.4

    Tableau CRM

    64%

    Talend Open Studio

    Feature Set Not Supported
    N/A
    Tableau CRM ranks higher in 3/3 features

    Responsive Design for Web Access

    7.4
    74%
    42 Ratings
    N/A
    0 Ratings

    Mobile Application

    5.6
    56%
    66 Ratings
    N/A
    0 Ratings

    Dashboard / Report / Visualization Interactivity on Mobile

    6.9
    69%
    38 Ratings
    N/A
    0 Ratings

    Application Program Interfaces (APIs) / Embedding

    6.4

    Tableau CRM

    64%

    Talend Open Studio

    Feature Set Not Supported
    N/A
    Tableau CRM ranks higher in 6/6 features

    REST API

    6.6
    66%
    30 Ratings
    N/A
    0 Ratings

    Javascript API

    6.5
    65%
    28 Ratings
    N/A
    0 Ratings

    iFrames

    6.0
    60%
    24 Ratings
    N/A
    0 Ratings

    Java API

    6.5
    65%
    27 Ratings
    N/A
    0 Ratings

    Themeable User Interface (UI)

    7.6
    76%
    27 Ratings
    N/A
    0 Ratings

    Customizable Platform (Open Source)

    5.5
    55%
    26 Ratings
    N/A
    0 Ratings

    Data Source Connection

    Tableau CRM

    Feature Set Not Supported
    N/A
    7.5

    Talend Open Studio

    75%
    Talend Open Studio ranks higher in 2/2 features

    Connect to traditional data sources

    N/A
    0 Ratings
    7.0
    70%
    10 Ratings

    Connecto to Big Data and NoSQL

    N/A
    0 Ratings
    7.9
    79%
    9 Ratings

    Data Transformations

    Tableau CRM

    Feature Set Not Supported
    N/A
    7.0

    Talend Open Studio

    70%
    Talend Open Studio ranks higher in 2/2 features

    Simple transformations

    N/A
    0 Ratings
    6.0
    60%
    10 Ratings

    Complex transformations

    N/A
    0 Ratings
    7.9
    79%
    10 Ratings

    Data Modeling

    Tableau CRM

    Feature Set Not Supported
    N/A
    7.5

    Talend Open Studio

    75%
    Talend Open Studio ranks higher in 5/5 features

    Data model creation

    N/A
    0 Ratings
    6.9
    69%
    9 Ratings

    Metadata management

    N/A
    0 Ratings
    7.9
    79%
    9 Ratings

    Business rules and workflow

    N/A
    0 Ratings
    6.9
    69%
    8 Ratings

    Collaboration

    N/A
    0 Ratings
    7.0
    70%
    7 Ratings

    Testing and debugging

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Data Governance

    Tableau CRM

    Feature Set Not Supported
    N/A
    6.5

    Talend Open Studio

    65%
    Talend Open Studio ranks higher in 2/2 features

    Integration with data quality tools

    N/A
    0 Ratings
    6.0
    60%
    6 Ratings

    Integration with MDM tools

    N/A
    0 Ratings
    7.0
    70%
    7 Ratings

    Attribute Ratings

    • Tableau CRM is rated higher in 2 areas: Usability, Support Rating
    • Talend Open Studio is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.1

    Tableau CRM

    71%
    48 Ratings
    7.9

    Talend Open Studio

    79%
    11 Ratings

    Likelihood to Renew

    Tableau CRM

    N/A
    0 Ratings
    10.0

    Talend Open Studio

    100%
    1 Rating

    Usability

    7.4

    Tableau CRM

    74%
    7 Ratings
    3.0

    Talend Open Studio

    30%
    1 Rating

    Performance

    Tableau CRM

    N/A
    0 Ratings
    4.0

    Talend Open Studio

    40%
    2 Ratings

    Support Rating

    7.7

    Tableau CRM

    77%
    7 Ratings
    4.9

    Talend Open Studio

    49%
    6 Ratings

    Implementation Rating

    6.0

    Tableau CRM

    60%
    2 Ratings

    Talend Open Studio

    N/A
    0 Ratings

    Likelihood to Recommend

    Salesforce

    If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
    Read full review

    Talend

    For quick daily integrations Talend is a very good tool and it makes development time so short and easy. Citizen developers who are not great programmers can pick up and start using Talend Open Studio within weeks. It's well suited for all kinds of data migration between various systems. It is less appropriate for smaller synchronous services where you need to trace the complete transaction and how data moved between them. It's also less appropriate for small data movements where other tools can be easier to use and manage.
    Read full review

    Pros

    Salesforce

    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Read full review

    Talend

    • Your developers will be able to design SOA services graphically, and it is very easy to document and implement the code.
    • Talend Open Studio is based on Eclipse IDE, so your developers will be very comfy using it
    • Open is Key in Talend Open Studio = Open Source
    Read full review

    Cons

    Salesforce

    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Read full review

    Talend

    • The community is not that up to date and forum is not that great in response. Probably we should make people aware of the tool more on how to use and its implementations.
    • Talend crashes when transforming a lot of data (millions of rows).
    • Proper training documentation is a must for talend which is currently lagging. This will help users to learn more about Talend and use it effectively.
    Read full review

    Pricing Details

    Tableau CRM

    Starting Price

    $125 per month

    Editions & Modules

    Tableau CRM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Talend Open Studio

      Starting Price

      Editions & Modules

      Talend Open Studio editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Salesforce

        No answers on this topic

        Talend

        There is no licence requirement for Talend Open Studio. So, this is not relevant question. However, if you are asking whether we will use Talend in future. Yes. We will continue to use it. It's very powerful free tool which caters to all our extra, transform, load capabilities. We just love Talend for it's great functionality and ease of use.
        Read full review

        Usability

        Salesforce

        Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
        Read full review

        Talend

        Talend Open Studio is based on Eclipse and is full of redundant procedures to do one thing, like when installing libraries. Sometimes I cannot manually download the libraries that it can't find.
        Read full review

        Performance

        Salesforce

        No answers on this topic

        Talend

        Many times, Talend freezes. When you give a cancel command, it takes several minutes to stop. It also takes a great toll on our PC with 16 GB of ram and I7 CPU, even in idle status. If you are downloading Maven Jar/Libraries, you cannot do anything and have to wait until the task is finished.
        Read full review

        Support Rating

        Salesforce

        I gave Salesforce Einstein Analytics tool a slightly above average rating of 6. Because its trailhead portal has extensive documentation and use cases around how to implement Salesforce tools and how to master their user interface. But it has limited video or human tutorials. Plus, there is not enough background on web analytics, statistical modeling, artificial intelligence or machine learning. So, a user may struggle when leveraging their dashboard or modeling features. Finally, support documents are focused on learning the tool but don't provide enough context on how to do custom implementation or troubleshoot data integration issues.
        Read full review

        Talend

        Talend Open Studio is free and we are not using the enterprise version which comes with licence and support. So, mostly depend on the open source community for any issues that we face. The document is good and we didn't have to use any support so far. We did evaluate the enterprise version and so far sticking to the free version.
        Read full review

        Implementation Rating

        Salesforce

        An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
        Read full review

        Talend

        No answers on this topic

        Alternatives Considered

        Salesforce

        Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
        Read full review

        Talend

        Informatica has a limited number of components that you can use. This places a heavy limitation on the capabilities of Informatica. On the other hand, Talend allows you to create your own custom components using Java. For businesses that need to perform a wide variety of data operations, it can be quite useful to have the option of creating your own custom components to satisfy business needs.
        Read full review

        Return on Investment

        Salesforce

        • Salesforce Einstein Analytics helped lift roi of email marketing campaigns funded by our suppliers or category teams by improving their open and click rates
        • Salesforce Einstein Analytics helped reduce cart abandonments and improved conversion rates of our product campaigns.
        • Salesforce Einstein Analytics was not that effective in improving adoption of AI tools such as chatbot, voice assistant tool or mobile app. Because of lower sample data.
        Read full review

        Talend

        • I delivered projects the client did not believe were possible, and I provided intermediate value by providing visibility to hidden data problems in their systems they could not detect before.
        • I was able to work 3 projects at a time, pausing gracefully in one while switching to the other, with minimal effort.
        Read full review

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