Salesforce Starter vs. Talisma Social CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce Starter
Score 8.2 out of 10
Small Businesses (1-50 employees)
Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.
$35
per month per user
Talisma Social CRM
Score 3.5 out of 10
N/A
Talisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening.N/A
Pricing
Salesforce StarterTalisma Social CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Salesforce StarterTalisma Social CRM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Salesforce StarterTalisma Social CRM
Top Pros
Top Cons
Features
Salesforce StarterTalisma Social CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesforce Starter
9.1
3 Ratings
17% above category average
Talisma Social CRM
5.6
1 Ratings
31% below category average
Customer data management / contact management10.03 Ratings8.01 Ratings
Territory management8.03 Ratings6.01 Ratings
Opportunity management10.03 Ratings4.01 Ratings
Integration with email client (e.g., Outlook or Gmail)10.03 Ratings3.01 Ratings
Quote & order management8.02 Ratings5.01 Ratings
Interaction tracking8.03 Ratings9.01 Ratings
Channel / partner relationship management10.02 Ratings5.01 Ratings
Workflow management00 Ratings6.01 Ratings
Contract management00 Ratings4.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesforce Starter
7.0
3 Ratings
7% below category average
Talisma Social CRM
4.0
1 Ratings
61% below category average
Lead management7.03 Ratings5.01 Ratings
Email marketing00 Ratings3.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesforce Starter
9.0
2 Ratings
17% above category average
Talisma Social CRM
6.0
1 Ratings
23% below category average
Task management10.02 Ratings7.01 Ratings
Billing and invoicing management7.02 Ratings4.01 Ratings
Reporting10.02 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesforce Starter
10.0
2 Ratings
27% above category average
Talisma Social CRM
5.7
1 Ratings
29% below category average
Forecasting10.02 Ratings5.01 Ratings
Pipeline visualization10.02 Ratings3.01 Ratings
Customizable reports10.02 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesforce Starter
10.0
3 Ratings
28% above category average
Talisma Social CRM
6.3
1 Ratings
18% below category average
Custom fields10.03 Ratings9.01 Ratings
Custom objects10.02 Ratings8.01 Ratings
Scripting environment10.02 Ratings3.01 Ratings
API for custom integration10.02 Ratings5.01 Ratings
Security
Comparison of Security features of Product A and Product B
Salesforce Starter
10.0
3 Ratings
18% above category average
Talisma Social CRM
5.5
1 Ratings
41% below category average
Single sign-on capability10.03 Ratings2.01 Ratings
Role-based user permissions10.03 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesforce Starter
5.0
2 Ratings
37% below category average
Talisma Social CRM
4.0
1 Ratings
58% below category average
Social engagement5.02 Ratings3.01 Ratings
Social data00 Ratings5.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesforce Starter
5.0
2 Ratings
35% below category average
Talisma Social CRM
3.5
1 Ratings
68% below category average
Marketing automation6.02 Ratings4.01 Ratings
Compensation management4.02 Ratings3.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesforce Starter
10.0
3 Ratings
29% above category average
Talisma Social CRM
4.0
1 Ratings
61% below category average
Mobile access10.03 Ratings4.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesforce Starter
-
Ratings
Talisma Social CRM
4.7
1 Ratings
46% below category average
Case management00 Ratings3.01 Ratings
Call center management00 Ratings5.01 Ratings
Help desk management00 Ratings6.01 Ratings
Best Alternatives
Salesforce StarterTalisma Social CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Salesforce StarterTalisma Social CRM
Likelihood to Recommend
10.0
(3 ratings)
4.0
(1 ratings)
User Testimonials
Salesforce StarterTalisma Social CRM
Likelihood to Recommend
Salesforce
If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
Read full review
Talisma Corporation
If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Read full review
Pros
Salesforce
  • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
  • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
  • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
Read full review
Talisma Corporation
  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Read full review
Cons
Salesforce
  • Price point for smaller startups. Not budget friendly.
Read full review
Talisma Corporation
  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Read full review
Alternatives Considered
Salesforce
Salesforce Starter is exactly what it says. It's specific to getting a small business up and running effectively, without unnecessary development or internal overhead required. It doesn't allow for a ton of customization, but it provides more than most other providers across sales, service, and integration/automating business processes. Some tools are more specific to organizations that want to focus on a specific area to grow or manage their business. That's where the other package types and integrations with specific tools come in
Read full review
Talisma Corporation
Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
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Return on Investment
Salesforce
  • We have noticed since we have started using SalesforceIQ to communicate items on customer account notes we have freed up hours of phone time between employees allowing us to better answer customer phone calls. This is especially true in our parts department where we have inside and outside sales.
  • We tied in use of Salesforce to our bonus structure to encourage employees to use the software. It is the direction our business is going and we needed everyone to participate to make it work. The newer the employee the better they are about logging information and visits.
Read full review
Talisma Corporation
  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Read full review
ScreenShots

Salesforce Starter Screenshots

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