32 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Salesforce Essentials (formerly SalesforceIQ)

SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Melanie Zehr | TrustRadius Reviewer

Womply

It is best suited if you want to try and achieve more reviews of your business. It is also good if you do not want to take time responding to reviews. By the same token, it is less appropriate when auto-response is turned on. If there is a negative review, it is better to address it in person, as there may be a specific customer service issue that a computer response is not going to understand.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Salesforce Essentials (formerly SalesforceIQ)
9.1
Womply
Customer data management / contact management
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply
Territory management
Salesforce Essentials (formerly SalesforceIQ)
9.5
Womply
Opportunity management
Salesforce Essentials (formerly SalesforceIQ)
8.0
Womply
Integration with email client (e.g., Outlook or Gmail)
Salesforce Essentials (formerly SalesforceIQ)
9.5
Womply
Quote & order management
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply
Interaction tracking
Salesforce Essentials (formerly SalesforceIQ)
9.5
Womply
Channel / partner relationship management
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply

Marketing Automation

Salesforce Essentials (formerly SalesforceIQ)
7.4
Womply
Lead management
Salesforce Essentials (formerly SalesforceIQ)
7.4
Womply

CRM Project Management

Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply
Task management
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply
Billing and invoicing management
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply
Reporting
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply

CRM Reporting & Analytics

Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply
Forecasting
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply
Pipeline visualization
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply
Customizable reports
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply

Customization

Salesforce Essentials (formerly SalesforceIQ)
9.1
Womply
Custom fields
Salesforce Essentials (formerly SalesforceIQ)
9.5
Womply
Custom objects
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply
Scripting environment
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply
API for custom integration
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply

Security

Salesforce Essentials (formerly SalesforceIQ)
9.3
Womply
Single sign-on capability
Salesforce Essentials (formerly SalesforceIQ)
9.5
Womply
Role-based user permissions
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply

Social CRM

Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply
Social engagement
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply

Integrations with 3rd-party Software

Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply
9.0
Marketing automation
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply
9.0
Compensation management
Salesforce Essentials (formerly SalesforceIQ)
9.0
Womply

Platform

Salesforce Essentials (formerly SalesforceIQ)
9.5
Womply
Mobile access
Salesforce Essentials (formerly SalesforceIQ)
9.5
Womply

Pros

Salesforce Essentials (formerly SalesforceIQ)

  • CRM Managment
  • Streamlining Sales Funnel
  • Providing data sets and analytics
Anonymous | TrustRadius Reviewer

Womply

  • Invites credit card users to leave a review.
  • Alerts me when a review has been made.
  • It can also provide an automated response on the rated website.
Anonymous | TrustRadius Reviewer

Cons

Salesforce Essentials (formerly SalesforceIQ)

  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
Melanie Zehr | TrustRadius Reviewer

Womply

  • The automated responses to ratings are a too mechanical in response.
  • There is not a lot of direct follow up with me as a user.
  • It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Salesforce Essentials (formerly SalesforceIQ)

We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
Melanie Zehr | TrustRadius Reviewer

Womply

No answers on this topic

Return on Investment

Salesforce Essentials (formerly SalesforceIQ)

  • Not budget friendly for smaller start-ups.
Anonymous | TrustRadius Reviewer

Womply

  • There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
  • More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.
Anonymous | TrustRadius Reviewer

Screenshots

Womply

Pricing Details

Salesforce Essentials (formerly SalesforceIQ)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Womply

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Salesforce Essentials (formerly SalesforceIQ)
9.5
Womply
7.0

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