Likelihood to Recommend It is most suited for those within the education industry. For students and staff in particular, the Education Cloud allows seamless connectivity between each person and helps students stay on task. It can be very overwhelming as a student to have so many responsibilities in different areas, so Salesforce does a great job of offering many features that ease this process.
Read full review We can recommend this software without hesitation, as it has the ability to generate reports and data analysis, as well as process the data automatically, which saves time. It is ideal for small and medium-sized companies that wish to improve their services in the business world
Luis Alcalá Senior Manager, HR Planning & Talent Management
Read full review Pros Great use of integrating across all aspects of enrollment. Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals. Reporting is fabulous inside of Salesforce. All of the Apps in the App Exchange. Read full review Yellowfin’s Storyboard, Timeline and Collaborative tools make it easy to share data and insights across an organisation. Strong Operational and Executive Dashboards that reflect the business KPIs and can send out prompts to people within the business based on rules. Yellowfin makes it incredibly easy to create dynamic reports and dashboards which incorporate maps through locational intelligence functionality. Yellowfin is a single license and all access is via a web browser making it perfect for both on-premise and cloud deployment. Mobile apps are also available. User roles and source filtering allows Admin/IT to offer different functions/views by user group/role. Mobile BI applications to support any device .. API connectors ( YF 7.2 on the way in Mar16 ) for a range of third-party Web-based applications, data sources, Enterprises CRM/ERP apps & open data platform apps, including Salesforce, Google Analytics, Twitter, Youtube , Zoho CRM, XE.com & more coming to make endusers to integrate their applications for better benefits Yellowfin Integration with Predictive analytical and Big Data processing tools like R, UDF, Spark to build rich applications for end users Read full review Cons It’s hard to run reports or create working “views” for Enrollment/Student Advisor teams that include both Leads and Contacts in the same report. Some fields do not map from Lead to Contact object. When a student transitions from application to acceptance, some dropdown and fill-in fields completely disappear from the student’s page in Salesforce. Every version of Salesforce I’ve used has this problem. Salesforce overall is clunky and confusing for the average user. We require thorough Salesforce training for new hires on all teams because it’s not user-friendly or obvious what to click on to achieve a specific task. Read full review The ability to predefine a colour for a specific graph as a selection option dynamically. The ability to customise the label of a chart, especially with respect to performance related reporting graphs we need an increase in dynamic charting options to meet our more specialised requirements. Read full review Usability It was really so easy to sign up and get going with the whole process
Read full review As mentioned previously, if a newer company is looking for a strong, polished BI tool, Yellowfin would be a great software vendor to consider. Unfortunately, the high cost might be a barrier to these newer companies who dont have any legacy software/agreements such as an EA agreement with Microsoft.
Read full review Reliability and Availability 99.9% availability
Read full review Support Rating People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
Read full review They have good support in what they provide. But what they provide is not what is promised. I would stay with them if I can. Be very careful before signing up with them. They are not what they seem in the sales pitches. Be very careful and make sure you test and test before you sign up.
Read full review In-Person Training Yellowfin provides 3 levels of training to support consumers, business analytics, developers and Administrations :
Yellowfin BI Training - Level 1 (Exploration) Yellowfin BI Training - Level 2 (Advanced) Yellowfin BI Training - Level 3(Expert) Read full review Online Training Web-based training for large audiences for Level 1 and Level 2 I would suggest
Read full review Implementation Rating Design the data model and views for each dashboard is very important and it is the success factor Configuration of cluster for large implementation
Read full review Alternatives Considered I have not used similar products and I am new to this role. Salesforce has been very easy to learn and I appreciate the support and ability to access the platform when I need to. I was able to easily learn the program and become skilled in what I needed to do. It also made the transition to digital forms quite easy
Read full review Yellow Fin platform is browser agnostic and is accessible from desktops as well as mobile devices. It is very simple and fast, it is integrated with Big Data, clients do not require a great training. It just works. But it’s easier to have things on the cloud, especially if you need to use different computers. Yellow Fin lacks the cloud feature.
Read full review Scalability - Tested 500 con-current users in Linux platform with 4 cores systems - Tested with cloud based VM - Tested with 1000 reads per minutes
Read full review Return on Investment Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions. Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA. Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us. Read full review Yellowfin gives us a BI tool that is incredibly sleek, which leads our data to be clean, concise, and in an "easy-to-digest" format. Read full review ScreenShots Salesforce.org Education Cloud Screenshots