Microsoft Power Automate vs. Salesforce Lightning Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Power Automate
Score 8.3 out of 10
N/A
Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.
$15
per month per user
Salesforce Lightning Platform
Score 8.4 out of 10
N/A
Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.
$25
Per User Per Month
Pricing
Microsoft Power AutomateSalesforce Lightning Platform
Editions & Modules
Power Automate Premium
$15
per month per user
Power Automate Process
$150
per month per bot
Hosted RPA add-on
$215
per month per bot
Process Mining add-on
$5,000
per month per tenant
Starter
$25.00
Per User Per Month
Plus
$100.00
Per User Per Month
Offerings
Pricing Offerings
Microsoft Power AutomateSalesforce Lightning Platform
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft Power AutomateSalesforce Lightning Platform
Top Pros
Top Cons
Features
Microsoft Power AutomateSalesforce Lightning Platform
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
Microsoft Power Automate
-
Ratings
Salesforce Lightning Platform
8.9
36 Ratings
8% above category average
Ease of building user interfaces00 Ratings7.836 Ratings
Scalability00 Ratings9.734 Ratings
Platform management overhead00 Ratings8.230 Ratings
Workflow engine capability00 Ratings9.332 Ratings
Platform access control00 Ratings9.733 Ratings
Services-enabled integration00 Ratings9.333 Ratings
Development environment creation00 Ratings9.230 Ratings
Development environment replication00 Ratings9.328 Ratings
Issue monitoring and notification00 Ratings7.831 Ratings
Issue recovery00 Ratings7.929 Ratings
Upgrades and platform fixes00 Ratings9.733 Ratings
Best Alternatives
Microsoft Power AutomateSalesforce Lightning Platform
Small Businesses
Creatio
Creatio
Score 9.1 out of 10
AWS Elastic Beanstalk
AWS Elastic Beanstalk
Score 9.0 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.2 out of 10
IBM Cloud Private
IBM Cloud Private
Score 9.5 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
IBM Cloud Private
IBM Cloud Private
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Power AutomateSalesforce Lightning Platform
Likelihood to Recommend
8.6
(71 ratings)
9.3
(36 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.0
(6 ratings)
5.5
(2 ratings)
Support Rating
7.3
(11 ratings)
8.1
(15 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.8
(26 ratings)
-
(0 ratings)
User Testimonials
Microsoft Power AutomateSalesforce Lightning Platform
Likelihood to Recommend
Microsoft
Microsoft Power Automate is the best tool to extend Microsoft services you already use. Hands down. Prototyping workflows is very easy in Microsoft Power Automate. It's also the best choice for sending custom cards through Teams and email. It's the easiest way to get data from Microsoft Graph.
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Salesforce
We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.
Read full review
Pros
Microsoft
  • Sending confirmation email to clients and user once the flow is triggered.
  • Fetching or Dumping files from one location to another if the flow is triggered.
  • Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task.
  • Power Automate also be used to convert any file format to a specific file format and save it to the required location
Read full review
Salesforce
  • Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
  • Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
  • Parent/Child account hierarchy exists which is helpful.
  • Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
  • Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
Read full review
Cons
Microsoft
  • Many times it doesn't feel very "low-code" or intuitive. AI builder is helping more and more.
  • Workflows should have a longer lifespan in days, we have approval processes that take months and it's very annoying to fix if the instance is stopped.
  • Better debugging and quick fix help
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Salesforce
  • Can be cumbersome: takes multiple clicks to get where you need to go
  • Lightning is slower than original Salesforce, and it is very noticeable
  • The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it
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Likelihood to Renew
Microsoft
my employer is absolutely fearful of ever changing anything, ever.
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Salesforce
No answers on this topic
Usability
Microsoft
Power Automate has an intuitive interface that is easy for novices to use. It doesn't require programming knowledge, however having that experience will help troubleshoot potential issues if they do arise. There are advanced features that allow the use of "code-like" steps that will help power users get more advanced automations set up quickly.
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Salesforce
This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
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Support Rating
Microsoft
I really have had a need to contact Win Automation support, but when I do google how to do a task, Win Automation has an extensive message board with a broad number of topics and questions answered where I could see how other people were able to solve similar problems to the ones I have.
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Salesforce
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
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In-Person Training
Microsoft
after reviewing the main features of Power Automate, the Microsoft trainer focused on some of our real life use cases implementation, from simple to more advanced.
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Salesforce
No answers on this topic
Online Training
Microsoft
although it was productive, it is more difficult to stay focused and in a 7 hours a day online training (including screen share issues and the fact that the trainer just can't precisely show the exact location of your mistake)
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Salesforce
No answers on this topic
Implementation Rating
Microsoft
I had to migrate from Robocorp to Power Automate. The automation was using API and sharepoint. So it was better to use Power Automate instead of Robocorp so we did the migration. in some areas the migration was easy but creating flows and making it smaller codes was difficult. Debugging the code was tough so we took lots of time.
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Salesforce
No answers on this topic
Alternatives Considered
Microsoft
Power Automate is a no-code/low-code solution tailored for workflow automation, data integration, and AI integration, making it an excellent choice for Microsoft-centric organizations. OutSystems, on the other hand, is a comprehensive application development platform, offering rapid app development with both low-code and traditional development options. This platform is well-suited for organizations seeking custom application development. Nintex specializes in workflow and process automation with a strong focus on SharePoint and Office 365 integration. It also includes advanced features like document generation and robotic process automation (RPA).The choice among these platforms should align with your organization's specific needs, considering factors like integration requirements and the desired level of technical expertise. In the bottomline, it's up to cost and licensing.
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Salesforce
We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
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Return on Investment
Microsoft
  • It has encouraged everyday users to get a feel for low code no code without the detailed technical programmings skills
  • This has encouraged the use of Power Automate to replace what was once an excel filled with complex macros and VBA!
  • It has significantly saved time for someone like myself from chasing people for information and now I can create an auto alert using PA
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Salesforce
  • Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
  • Tracking of current jobs and relating them to past jobs is very useful.
  • More efficient use of Sales Reps time.
  • Sales Managers have good visibility into how their people are working.
Read full review
ScreenShots

Microsoft Power Automate Screenshots

Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)