Salesforce.org Nonprofit Cloud vs. SmarterSelect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce.org Nonprofit Cloud
Score 8.3 out of 10
N/A
Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.
$36
per month per user
SmarterSelect
Score 8.8 out of 10
N/A
SmarterSelect creates, manages, analyzes and evaluates online applications for the private and public sector. This application management system is designed for scholarships, grants and awards. SmartSelect, chosen by over 1,500,000 users for over 40,000 programs, was started in 2007 and is located in Dallas TX.
$1,000
per month
Pricing
Salesforce.org Nonprofit CloudSmarterSelect
Editions & Modules
Sales Cloud - EE
$36
per month per user
Sales + Service Cloud - EE
$48
per month (billed annually) per user
Nonprofit Cloud - EE
$60
per month (billed annually) per user
Nonprofit Cloud - UE
Contact
Create
$1,000
per year
Enhance
$3,000
per year
Enterprise
$5,000
per year
Offerings
Pricing Offerings
Salesforce.org Nonprofit CloudSmarterSelect
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Salesforce.org Nonprofit CloudSmarterSelect
Top Pros
Top Cons
Best Alternatives
Salesforce.org Nonprofit CloudSmarterSelect
Small Businesses
Bloomerang
Bloomerang
Score 9.0 out of 10
Submittable
Submittable
Score 8.9 out of 10
Medium-sized Companies
Bloomerang
Bloomerang
Score 9.0 out of 10

No answers on this topic

Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Salesforce.org Nonprofit CloudSmarterSelect
Likelihood to Recommend
8.4
(29 ratings)
9.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(9 ratings)
-
(0 ratings)
User Testimonials
Salesforce.org Nonprofit CloudSmarterSelect
Likelihood to Recommend
Salesforce
If you only want to track donations, I'd go with something simpler. If you want to track donations and programs and connections between them, there may be nothing better. If you have no technical abilities and no budget, restricted yourself solely to what it does as described exactly in the manual. If you can't devote about 0.25FTE to the constant maintenance and upgrades, don't go with it.
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SmarterSelect
Without a doubt this is a program that I would recommend because of how useful it was for us. Everything is now easier, the applications arrive in one place, everything is automated and the program itself helps us to evaluate the applications faster. I highly recommend it to all companies that provide scholarships.
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Pros
Salesforce
  • NPSP is designed to help with donor management.
  • There are free add-ons for volunteer management.
  • There is a new Program Management Module to better manage program participation and attendance.
  • Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.
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SmarterSelect
No answers on this topic
Cons
Salesforce
  • Learning curve - very powerful, but takes time to learn
  • Batch processing - takes time and advanced skills to reach efficiency for data entry and certain operations which you want to do in batch
  • Mass email is extremely limited - must choose a third party tool which adds complexity and cost to the system
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SmarterSelect
No answers on this topic
Likelihood to Renew
Salesforce
There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!
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SmarterSelect
No answers on this topic
Usability
Salesforce
I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out
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SmarterSelect
No answers on this topic
Support Rating
Salesforce
I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.
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SmarterSelect
No answers on this topic
Alternatives Considered
Salesforce
As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
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SmarterSelect
No answers on this topic
Return on Investment
Salesforce
  • Salesforce has allowed us to easily track donor communications in one area, which I believe has improved our donor communication overall.
  • Salesforce for Nonprofits has made it easier on my org to track and pull donation-related information and has reduced the amount of time we need to do these regular tasks.
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SmarterSelect
No answers on this topic
ScreenShots

Salesforce.org Nonprofit Cloud Screenshots

Screenshot of Case ManagementScreenshot of Contact RecordScreenshot of Home DashboardScreenshot of Management ModuleScreenshot of Marketing Cloud for Nonprofits

SmarterSelect Screenshots

Screenshot of Scholarship Management System