Salesforce Sales Cloud vs. SAP Analytics Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce Sales Cloud
Score 8.7 out of 10
N/A
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…
$25
per month
SAP Analytics Cloud
Score 8.3 out of 10
N/A
The SAP Analytics Cloud solution brings together analytics and planning with integration to SAP applications and access to heterogenous data sources. As the analytics and planning solution within SAP Business Technology Platform, SAP Analytics Cloud supports trusted insights and integrated planning processes enterprise-wide to help make decisions without doubt.
$36
per month per user
Pricing
Salesforce Sales CloudSAP Analytics Cloud
Editions & Modules
Starter
$25.00
Per User/Per Month
Professional
$80.00
Per User/Per Month
Enterprise
$165.00
Per User/Per Month
Unlimited
$330.00
Per user/Per month
SAP Analytics Cloud for Business Intelligence
$36.00
per month per user
SAP Analytics Cloud for Planning
Price upon request
per month per user
Offerings
Pricing Offerings
Salesforce Sales CloudSAP Analytics Cloud
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsGet started on your 30-day trial with SAP Analytics Cloud, supporting analytics enterprise-wide. Extend it up to 90 days if you want to.
More Pricing Information
Community Pulse
Salesforce Sales CloudSAP Analytics Cloud
Considered Both Products
Salesforce Sales Cloud

No answer on this topic

SAP Analytics Cloud
Chose SAP Analytics Cloud
SAP Analytics Cloud stacks better with SAP ERP and this has improved its workability and accuracy.
Chose SAP Analytics Cloud
Easy integration with the ERP
Chose SAP Analytics Cloud
PowerBI is prevalent in the market, SAP Analytics Cloud compares well.
Chose SAP Analytics Cloud
Improve business process agility and Improve business process outcomes
Chose SAP Analytics Cloud
SAP undoubtedly provides the best use case scenario given its integration capabilities and data management features. Other products do not provide a complete solution and obviously the product quality and reputation matters a lot given the intensity of product usage across the …
Chose SAP Analytics Cloud
It didn’t. It was clear the team that chose the software knew what they wanted and went with SAP immediately. I’m told they looked into google products but was clear they were set on using SAP. Which I think says something [about] the scale and power of its platform and so glad …
Chose SAP Analytics Cloud
In my opinion, if your company uses most of SAP ecosystem, it is better to choose an analytical tool from SAP such as the Analytics Cloud. It will provide seamless integration with the ERP as well as a clear evolution from our BO.
Chose SAP Analytics Cloud
This tool does not match up to its competitors like microstrategy and Tableau when it comes to data visualization. It takes more time and effort creating dashboards and building schema objects in this tool. It is not as easy to learn as other competitive tools. Implementation …
Chose SAP Analytics Cloud
Salesforce really does it well and is a prime recommendation for some of my reviews. A lot of people might think I have a preference but honestly, SAP is just outdated and didn't work for our team. Our team reported ease of use, easier reporting, easier lead prospecting, and …
Features
Salesforce Sales CloudSAP Analytics Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesforce Sales Cloud
8.2
264 Ratings
6% above category average
SAP Analytics Cloud
-
Ratings
Customer data management / contact management9.0264 Ratings00 Ratings
Workflow management8.3255 Ratings00 Ratings
Territory management7.8207 Ratings00 Ratings
Opportunity management8.8256 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.2241 Ratings00 Ratings
Contract management7.8212 Ratings00 Ratings
Quote & order management7.9195 Ratings00 Ratings
Interaction tracking8.3226 Ratings00 Ratings
Channel / partner relationship management8.0187 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesforce Sales Cloud
7.8
101 Ratings
2% above category average
SAP Analytics Cloud
-
Ratings
Case management8.199 Ratings00 Ratings
Call center management7.880 Ratings00 Ratings
Help desk management7.784 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesforce Sales Cloud
8.4
241 Ratings
9% above category average
SAP Analytics Cloud
-
Ratings
Lead management8.6236 Ratings00 Ratings
Email marketing8.2203 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesforce Sales Cloud
8.0
245 Ratings
5% above category average
SAP Analytics Cloud
-
Ratings
Task management8.2234 Ratings00 Ratings
Billing and invoicing management7.676 Ratings00 Ratings
Reporting8.3198 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesforce Sales Cloud
8.3
258 Ratings
9% above category average
SAP Analytics Cloud
-
Ratings
Forecasting8.0226 Ratings00 Ratings
Pipeline visualization8.2245 Ratings00 Ratings
Customizable reports8.6255 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesforce Sales Cloud
8.7
249 Ratings
13% above category average
SAP Analytics Cloud
-
Ratings
Custom fields8.9247 Ratings00 Ratings
Custom objects8.7236 Ratings00 Ratings
Scripting environment8.6175 Ratings00 Ratings
API for custom integration8.6206 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Salesforce Sales Cloud
8.9
250 Ratings
6% above category average
SAP Analytics Cloud
-
Ratings
Single sign-on capability9.0218 Ratings00 Ratings
Role-based user permissions8.8222 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesforce Sales Cloud
8.3
158 Ratings
11% above category average
SAP Analytics Cloud
-
Ratings
Social data8.4156 Ratings00 Ratings
Social engagement8.2154 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesforce Sales Cloud
8.2
214 Ratings
10% above category average
SAP Analytics Cloud
-
Ratings
Marketing automation8.2210 Ratings00 Ratings
Compensation management8.1144 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesforce Sales Cloud
7.5
229 Ratings
1% below category average
SAP Analytics Cloud
-
Ratings
Mobile access7.5229 Ratings00 Ratings
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Salesforce Sales Cloud
-
Ratings
SAP Analytics Cloud
8.0
249 Ratings
6% above category average
Pixel Perfect reports00 Ratings8.0206 Ratings
Customizable dashboards00 Ratings8.2244 Ratings
Report Formatting Templates00 Ratings7.9222 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Salesforce Sales Cloud
-
Ratings
SAP Analytics Cloud
8.0
259 Ratings
0% above category average
Drill-down analysis00 Ratings8.1250 Ratings
Formatting capabilities00 Ratings8.0247 Ratings
Integration with R or other statistical packages00 Ratings7.8192 Ratings
Report sharing and collaboration00 Ratings7.9237 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Salesforce Sales Cloud
-
Ratings
SAP Analytics Cloud
8.0
244 Ratings
1% below category average
Publish to Web00 Ratings8.0209 Ratings
Publish to PDF00 Ratings8.2235 Ratings
Report Versioning00 Ratings8.1203 Ratings
Report Delivery Scheduling00 Ratings7.9196 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Salesforce Sales Cloud
-
Ratings
SAP Analytics Cloud
7.9
252 Ratings
5% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.6241 Ratings
Location Analytics / Geographic Visualization00 Ratings7.7234 Ratings
Predictive Analytics00 Ratings8.2237 Ratings
Pattern Recognition and Data Mining00 Ratings7.935 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Salesforce Sales Cloud
-
Ratings
SAP Analytics Cloud
8.2
258 Ratings
4% below category average
Multi-User Support (named login)00 Ratings8.1237 Ratings
Role-Based Security Model00 Ratings8.1244 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.9235 Ratings
Report-Level Access Control00 Ratings8.147 Ratings
Single Sign-On (SSO)00 Ratings8.6238 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Salesforce Sales Cloud
-
Ratings
SAP Analytics Cloud
7.7
221 Ratings
0% above category average
Responsive Design for Web Access00 Ratings7.7210 Ratings
Mobile Application00 Ratings7.3182 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.6205 Ratings
Budgeting, Planning, and Forecasting
Comparison of Budgeting, Planning, and Forecasting features of Product A and Product B
Salesforce Sales Cloud
-
Ratings
SAP Analytics Cloud
8.0
277 Ratings
2% below category average
Long-term financial planning00 Ratings8.0236 Ratings
Financial budgeting00 Ratings7.9242 Ratings
Forecasting00 Ratings8.4247 Ratings
Scenario modeling00 Ratings7.3239 Ratings
Management reporting00 Ratings8.4267 Ratings
Consolidation and Close
Comparison of Consolidation and Close features of Product A and Product B
Salesforce Sales Cloud
-
Ratings
SAP Analytics Cloud
7.7
231 Ratings
2% below category average
Financial data consolidation00 Ratings7.7184 Ratings
Journal entries and reports00 Ratings8.0175 Ratings
Multi-currency management00 Ratings7.6190 Ratings
Intercompany Eliminations00 Ratings7.5144 Ratings
Minority Ownership00 Ratings7.1130 Ratings
Local and consolidated reporting00 Ratings7.9181 Ratings
Detailed Audit Trails00 Ratings8.0172 Ratings
Financial Reporting and Compliance
Comparison of Financial Reporting and Compliance features of Product A and Product B
Salesforce Sales Cloud
-
Ratings
SAP Analytics Cloud
8.0
256 Ratings
1% above category average
Financial Statement Reporting00 Ratings8.0215 Ratings
Management Reporting00 Ratings8.3246 Ratings
Excel-based Reporting00 Ratings7.9227 Ratings
Automated board and financial reporting00 Ratings8.0205 Ratings
XBRL support for regulatory filing00 Ratings7.8115 Ratings
Analytics and Reporting
Comparison of Analytics and Reporting features of Product A and Product B
Salesforce Sales Cloud
-
Ratings
SAP Analytics Cloud
8.1
279 Ratings
1% above category average
Personalized dashboards00 Ratings8.2272 Ratings
Color-coded scorecards00 Ratings8.2257 Ratings
KPIs00 Ratings8.3263 Ratings
Cost and profitability analysis00 Ratings8.1245 Ratings
Key Performance Indicator setting00 Ratings8.3248 Ratings
Benchmarking with external data00 Ratings7.7208 Ratings
Integration
Comparison of Integration features of Product A and Product B
Salesforce Sales Cloud
-
Ratings
SAP Analytics Cloud
7.4
260 Ratings
10% below category average
Flat file integration00 Ratings7.6246 Ratings
Excel data integration00 Ratings7.8249 Ratings
Direct links to 3rd-party data sources00 Ratings7.0228 Ratings
Best Alternatives
Salesforce Sales CloudSAP Analytics Cloud
Small Businesses
Salesmate
Salesmate
Score 9.9 out of 10

No answers on this topic

Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Centage
Centage
Score 9.5 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Prophix
Prophix
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Salesforce Sales CloudSAP Analytics Cloud
Likelihood to Recommend
8.7
(395 ratings)
8.3
(299 ratings)
Likelihood to Renew
9.9
(58 ratings)
7.2
(8 ratings)
Usability
8.4
(121 ratings)
8.0
(220 ratings)
Availability
9.8
(27 ratings)
-
(0 ratings)
Performance
9.0
(18 ratings)
-
(0 ratings)
Support Rating
8.5
(92 ratings)
5.9
(75 ratings)
In-Person Training
7.9
(11 ratings)
9.0
(1 ratings)
Online Training
9.1
(15 ratings)
8.0
(1 ratings)
Implementation Rating
1.6
(18 ratings)
7.3
(7 ratings)
Configurability
10.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.8
(9 ratings)
8.0
(1 ratings)
Product Scalability
8.7
(54 ratings)
-
(0 ratings)
Professional Services
9.3
(8 ratings)
8.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Salesforce Sales CloudSAP Analytics Cloud
Likelihood to Recommend
Salesforce
Salesforce Sales Cloud is an intuitive and easy-to-use platform. It is easy to customize this platform to meet the ever-changing business needs and requirements. It is easy to integrate with other platforms and offers incredible features that help businesses generate leads, automate their marketing processes, and collaborate effectively.
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SAP
SAP Analytics Cloud is great for big companies that want advanced data analysis and planning, especially when they need to work together in real-time or when people need to access data on their phones. It's like a super tool for predicting future trends in industries like retail or finance. SAC also works well for companies that use different types of computer systems because it can easily connect them. But, for small businesses that only need basic reports or don't have a lot of technical resources, a simpler tool might be better. If a company doesn't always have a good internet connection or if they're just starting with analytics, there might be other tools that work better.
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Pros
Salesforce
  • Logging notes: SF makes it easy to log notes in the timeline or static notes that live in an easy-to-see spot for longevity.
  • Logging activities: It's easy to post a call, text, email, etc.
  • API data: Once connected, SF is critical to automation, such as website activity, login activity, pages visited, etc., which saves the Customer Success side time in understanding account activity.
  • Custom fields: you can add custom fields to really personalize your experience. We use quite a few and it's brilliant.
Read full review
SAP
  • It makes it easier yo analyse order and related records easily.
  • We can easily maintain and track the performance of employees in organisation.
  • Can easily track various aspects for the growth of an organisation thus allowing real time analysis and tracking of organisation's growth and performance.
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Cons
Salesforce
  • Sometimes setting up the interface can be overly complex.
  • Depending on what level of salesforce you are paying for, the SLA for their service team to respond can take a decent amount of time.
  • Wish there was more connection between the salesforce apps like service and sales.
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SAP
  • Complexity in Data Modeling
  • SAC supports various data sources, but improvements in the ease of connecting to and integrating with certain data repositories, especially non-SAP databases, would enhance the platform's versatility and integration capabilities.
  • An offline mode for SAC could be valuable for users who need to access and analyze data without an internet connection. Additionally, optimizing performance for large datasets and complex visualizations would contribute to a smoother user experience.
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Likelihood to Renew
Salesforce
There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
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SAP
There’s no doubt I will renew SAP Analytics Cloud. It is the most vital tool in our organization that makes it seamless to make rapid business decisions by collecting, modeling and visualizing data in real-time.
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Usability
Salesforce
Salesforce has been designed on the basis of "Clicks, not code". So anyone willing to learn the Salesforce user interface (which is quite good as far as management software platforms go) is able to become a Salesforce user or even a Salesforce administrator. You don't have to know coding language to work in the Salesforce environment. Also, Salesforce has one of the best software training resources (Trailhead) that I have ever encountered. It is free to all, easy to use, and most importantly it is interactive. No scrolling through endless text in a user manual. There are hands-on modules and related videos interlaced and through it all you earn points and badges to display your level of learning.
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SAP
On a scale of 1 to 10, I would rate 8 SAP Analytics Cloud's overall usability as a 7. SAC has a clean, modern user interface with drag-and-drop features. It is an integrated platform that combines reporting, planning, and predictive analytics in one tool. It has Real-time connectivity with SAP data sources like S/4HANA.


Self-service analytics capabilities allow non-technical users to build simple dashboards.
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Reliability and Availability
Salesforce
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
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SAP
I would rate SAP Analytics Cloud an 8 out of 10 for scalability. It offers a flexible, cloud-based architecture that supports expansion across departments and geographies. The platform adapts well to growing data volumes and user needs, making it a strong choice for organizations looking to scale analytics capabilities efficiently.
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Performance
Salesforce
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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SAP
I would rate SAP Analytics Cloud’s performance an 8 out of 10. Pages generally load quickly, and reports run within a reasonable time frame, even with complex datasets. Integration with other systems is smooth and doesn’t noticeably affect performance. Overall, it’s a responsive and efficient tool for business analytics. But
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Support Rating
Salesforce
The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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SAP
Since the implementation stage, the support team has been very helpful and assisting. Even in the later stages, the tech team had quite a rapid response. In general, SAP has provided us with great customer support, let it be for a specific product of SAP or for integration of different modules.
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In-Person Training
Salesforce
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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SAP
Good videos and reference material available in SAP Portal.
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Online Training
Salesforce
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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SAP
it's ok
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Implementation Rating
Salesforce
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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SAP
SAC is a simple solution ad it works fine when connecting it to other SAP tools. On the other hand, connecting it to third party solutions brings difficulties when there's no previous design and the objetives are not clear. It is really important to integrate Business users from the start to provide with valuable business insights
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Alternatives Considered
Salesforce
At our company, we use Salesforce and HubSpot. I personally like both for different reasons. Salesforce makes it easy to generate reports, keep track of dealer and customer information, tie customers to dealers, and is easy to use. However, I like HubSpot for the marketing features. I think HubSpot has easier-to-use workflows and email creations.
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SAP
SAP Analytics Cloud vs. Microsoft Power BI:Cost: Power BI is often perceived as a cost-effective solution, especially for organizations already using Microsoft products. SAP Analytics Cloud might be seen as a higher-cost option.Integration: SAP Analytics Cloud may have an edge in integration with SAP systems, while Power BI is known for its broad integration capabilities, including seamless integration with other Microsoft tools.Usability: Power BI is often praised for its user-friendly interface and quick adoption, while SAP Analytics Cloud may be seen as offering more advanced features.
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Contract Terms and Pricing Model
Salesforce
Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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SAP
unit pricing
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Scalability
Salesforce
Salesforce Sales Cloud is highly scalable and designed to accommodate the needs of businesses of all sizes, from small startups to large enterprises. It offers flexible subscription models and can easily scale up or down based on the organization's requirements. Whether a company is expanding its sales team, increasing its customer base, or adding new features and functionalities, Sales Cloud can adapt to support growth without sacrificing performance or reliability. Additionally, Salesforce's cloud-based architecture ensures that users have access to resources and capabilities as needed, making it a highly scalable solution for organizations looking to automate customer relationship management at scale.
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SAP
I would rate SAP Analytics Cloud an 8 out of 10 for scalability. It offers a flexible, cloud-based architecture that supports expansion across departments and geographies. The platform adapts well to growing data volumes and user needs, making it a strong choice for organizations looking to scale analytics capabilities efficiently.
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Professional Services
Salesforce
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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SAP
very simple
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Return on Investment
Salesforce
  • The inbox feature allows me to see when the customer opens my email, and hence a timely follow-up could result in a higher response rate.
  • The mobile app allows users to gain access to leads and customer contacts on the go, which increases sales team productivity and enhances customer conversations.
  • The reports of the notes on the account level are not working, which is causing manual work in the weekly report to leadership.
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SAP
  • Many manual data manipulations and exports in Excel have been replaced by the tool, providing management with improved insight into the amount of time spent at each stage of an invoice's lifetime, allowing bottlenecks to be discovered.
  • We now have more insight into the data, and people with little technical experience can easily build stories.
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ScreenShots

Salesforce Sales Cloud Screenshots

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