What users are saying about
Top Rated
40 Ratings
Top Rated
40 Ratings
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Score 9.3 out of 100
3 Ratings
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Score 5 out of 100

Feature Set Ratings

    Sales Force Automation

    9.2

    Salesmate

    92%

    TempWorks Software

    Feature Set Not Supported
    N/A
    Salesmate ranks higher in 9/9 features

    Customer data management / contact management

    9.4
    94%
    35 Ratings
    N/A
    0 Ratings

    Workflow management

    9.1
    91%
    35 Ratings
    N/A
    0 Ratings

    Territory management

    8.9
    89%
    9 Ratings
    N/A
    0 Ratings

    Opportunity management

    9.5
    95%
    31 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.3
    93%
    36 Ratings
    N/A
    0 Ratings

    Contract management

    9.6
    96%
    21 Ratings
    N/A
    0 Ratings

    Quote & order management

    8.6
    86%
    19 Ratings
    N/A
    0 Ratings

    Interaction tracking

    9.3
    93%
    31 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    9.1
    91%
    22 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    9.5

    Salesmate

    95%

    TempWorks Software

    Feature Set Not Supported
    N/A
    Salesmate ranks higher in 2/2 features

    Case management

    9.5
    95%
    11 Ratings
    N/A
    0 Ratings

    Call center management

    9.5
    95%
    10 Ratings
    N/A
    0 Ratings

    Marketing Automation

    9.2

    Salesmate

    92%

    TempWorks Software

    Feature Set Not Supported
    N/A
    Salesmate ranks higher in 2/2 features

    Lead management

    9.0
    90%
    34 Ratings
    N/A
    0 Ratings

    Email marketing

    9.4
    94%
    33 Ratings
    N/A
    0 Ratings

    CRM Project Management

    9.3

    Salesmate

    93%

    TempWorks Software

    Feature Set Not Supported
    N/A
    Salesmate ranks higher in 2/2 features

    Task management

    9.4
    94%
    33 Ratings
    N/A
    0 Ratings

    Reporting

    9.2
    92%
    29 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.2

    Salesmate

    92%

    TempWorks Software

    Feature Set Not Supported
    N/A
    Salesmate ranks higher in 3/3 features

    Forecasting

    9.1
    91%
    24 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    9.1
    91%
    34 Ratings
    N/A
    0 Ratings

    Customizable reports

    9.4
    94%
    29 Ratings
    N/A
    0 Ratings

    Customization

    9.5

    Salesmate

    95%

    TempWorks Software

    Feature Set Not Supported
    N/A
    Salesmate ranks higher in 4/4 features

    Custom fields

    9.5
    95%
    35 Ratings
    N/A
    0 Ratings

    Custom objects

    9.6
    96%
    24 Ratings
    N/A
    0 Ratings

    Scripting environment

    9.4
    94%
    15 Ratings
    N/A
    0 Ratings

    API for custom integration

    9.4
    94%
    21 Ratings
    N/A
    0 Ratings

    Security

    9.5

    Salesmate

    95%

    TempWorks Software

    Feature Set Not Supported
    N/A
    Salesmate ranks higher in 2/2 features

    Single sign-on capability

    9.5
    95%
    27 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    9.6
    96%
    31 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.7

    Salesmate

    87%

    TempWorks Software

    Feature Set Not Supported
    N/A
    Salesmate ranks higher in 1/1 features

    Marketing automation

    8.7
    87%
    28 Ratings
    N/A
    0 Ratings

    Platform

    9.4

    Salesmate

    94%

    TempWorks Software

    Feature Set Not Supported
    N/A
    Salesmate ranks higher in 1/1 features

    Mobile access

    9.4
    94%
    33 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    Salesmate

    Feature Set Not Supported
    N/A
    4.2

    TempWorks Software

    42%
    TempWorks Software ranks higher in 15/15 features

    Job Requisition Management

    N/A
    0 Ratings
    6.3
    63%
    3 Ratings

    Company Website Posting

    N/A
    0 Ratings
    3.5
    35%
    2 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    3.0
    30%
    2 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    2.5
    25%
    2 Ratings

    Customized Application Form

    N/A
    0 Ratings
    5.7
    57%
    3 Ratings

    Resume Management

    N/A
    0 Ratings
    5.3
    53%
    3 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    5.3
    53%
    3 Ratings

    Candidate Search

    N/A
    0 Ratings
    4.7
    47%
    3 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    6.3
    63%
    3 Ratings

    Collaboration

    N/A
    0 Ratings
    5.0
    50%
    3 Ratings

    Task Creation and Delegation

    N/A
    0 Ratings
    2.0
    20%
    2 Ratings

    Email Templates

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    User Permissions

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    2.0
    20%
    2 Ratings

    Reporting

    N/A
    0 Ratings
    4.0
    40%
    3 Ratings

    Attribute Ratings

    • Salesmate is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.3

    Salesmate

    93%
    36 Ratings
    5.0

    TempWorks Software

    50%
    3 Ratings

    Likelihood to Renew

    9.1

    Salesmate

    91%
    2 Ratings

    TempWorks Software

    N/A
    0 Ratings

    Usability

    9.6

    Salesmate

    96%
    35 Ratings
    5.7

    TempWorks Software

    57%
    3 Ratings

    Support Rating

    9.7

    Salesmate

    97%
    35 Ratings
    5.5

    TempWorks Software

    55%
    2 Ratings

    Implementation Rating

    9.1

    Salesmate

    91%
    1 Rating

    TempWorks Software

    N/A
    0 Ratings

    Likelihood to Recommend

    RapidOps, Inc.

    Salesmate is an excellent choice for small and medium businesses looking for an incredibly powerful CRM platform. The only use case where it may not be best suited is for larger companies or enterprise applications. For those unique cases that need robust custom-built solutions, Salesforce may be a better fit. However, for most companies, this platform features incredible capabilities.
    Read full review

    TempWorks Software

    TempWorks is a really great tool overall, especially in tracking the recruitment process. Managing candidate info is easy with TW, and the messages feature helps to notate any and all candidate interactions. On my end I don't use the other functionalities of the software, but I do enjoy being able to pull up a variety of reports in order to track my own set goals in regard to my performance.
    Read full review

    Pros

    RapidOps, Inc.

    • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
    • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
    • Integration with other apps is good; I use QuickBooks and DocuSign.
    • Customer service is very good.
    Read full review

    TempWorks Software

    • Helps keep candidate information and documentation organized
    • Assists in tracking progress of candidates during the hiring process
    • Easily allows access to client information for recruiters
    Read full review

    Cons

    RapidOps, Inc.

    • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
    • The dashboard button is pointless if it still makes you choose between legacy or classic.
    Read full review

    TempWorks Software

    • [I believe] Customer Service is terrible.
    • [In my experience,] responsiveness is terrible.
    • [I feel] ease of use isn't great.
    • [In my opinion,] processes take too long, too many steps.
    Read full review

    Pricing Details

    Salesmate

    Starting Price

    $0

    Editions & Modules

    Salesmate editions and modules pricing
    EditionModules
    Starter151
    Growth302
    Boost503
    EnterpriseCustom4

    Footnotes

    1. per user monthly (20% off for annual subscriptions)
    2. per user monthly (20% off for annual subscriptions)
    3. per user monthly (20% off for annual subscriptions)
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits

    TempWorks Software

    Starting Price

    Editions & Modules

    TempWorks Software editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      RapidOps, Inc.

      Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
      Read full review

      TempWorks Software

      No answers on this topic

      Usability

      RapidOps, Inc.

      Really solid UX both for sales representatives, and management. Very intuitive and easy to get used to. Our sales reps have had a bit of a learning curve with this, but that's also due to the level of customization we implemented specific to our business. Once trained, the system will allow you to track pretty much anything natively...from calls, to times on calls, appointments, agreements...you name it, it can be tracked if setup correctly. As the implementor of the software, the support team have been invaluable in their assistance and are never too far away
      Read full review

      TempWorks Software

      It works well enough
      Read full review

      Support Rating

      RapidOps, Inc.

      This is where Salesmate, in my opinion, is most lacking. With other CRMs, I have been able to chat directly to the tech team, but with Salesmate it appears you have to go through customer service first, which honestly doesn't cut it. In fairness, Salesmate's online guides are very helpful and are usually sufficient to help you get the simple things done. However, as soon as you have a question of any complexity, getting customer service to understand the issue and help out has been like pulling teeth. I have experienced this half a dozen times. One example of this was when trying to migrate from our previous CRM. I had an issue migrating custom fields and notes from our old CRM. Only by the third support agent was I advised that what I was trying to do was not possible. Even then, the solution provided was initially incorrect, and even when I found the solution, it effectively meant me having to import our database 10 times (as each import could only take 1 note at a time). In the end, I had to manually import our database around 30 times before getting it right, costing our company many hours of lost time. We have now saved far more time than this using Salesmate, but that was one frustrating day! Overall I would advise using Salesmate only if you have a fairly simple CRM use case, or you are technologically capable to ride through the issues when trying to do something complex.
      Read full review

      TempWorks Software

      I give this a zero on all fronts. In fact, I tried to reach out to the CEO multiple times to help me resolve challenges we were having and he did not respond to me once. Had he responded we probably would still be with them today.
      Read full review

      Implementation Rating

      RapidOps, Inc.

      No - All very straightforward and simple.
      Read full review

      TempWorks Software

      No answers on this topic

      Alternatives Considered

      RapidOps, Inc.

      Every call, chat and email creates a support ticket which is usually 24-48 hours for a response. I accomplished more with Salesmate support than I did with a month of the entire Fresh Works Suite. Also - all components are separate with Freshworks i.e. contacts to not sync between fresh caller, fresh desk, fresh sales and fresh everything. I could go on and on, but I have also tried Salesforce, Pipedrive, Zoho and many others.
      Sales.mate is the BEST, I love them! Seriously.
      Read full review

      TempWorks Software

      The way in which I utilize TW now is a bit antiquated compared to the online portals that I used with Bullhorn and Crelate. I think the simplicity of the funtionality of TW is much easier to navigate than Bullhorn and Crelate, however I think it really depends on your permissions of use, flexibility in customization, etc. I feel as though Bullhorn did a great job of search functionality, as it was easier to search for candidates on the online platform with a search bar up top that you could literally type anything into and the candidate would automatically populate under the search bar. Ex. If I were looking up a candidate by their phone number, I would start typing it in any format (3176541277 or 317-654-1277 or (317) 654-1277) and no matter what the corresponding candidate would pop up as I typed. Same with email, first or last name, etc.
      Read full review

      Return on Investment

      RapidOps, Inc.

      • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
      • It does a whole load of outreach for me. It's seamless.
      • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
      Read full review

      TempWorks Software

      • It is not good at notifications
      • It does not send paystubs out regularly
      • The search engine does not search the whole system
      Read full review

      Screenshots

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