Salesmate vs. SalesOutlook CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesmate
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …
$15
per user monthly (20% off for annual subscriptions)
SalesOutlook
Score 7.6 out of 10
N/A
N/AN/A
Pricing
SalesmateSalesOutlook CRM
Editions & Modules
Starter
$15
per user monthly (20% off for annual subscriptions)
Growth
$30
per user monthly (20% off for annual subscriptions)
Boost
$50
per user monthly (20% off for annual subscriptions)
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
SalesmateSalesOutlook
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
More Pricing Information
Features
SalesmateSalesOutlook CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesmate
8.1
43 Ratings
5% above category average
SalesOutlook CRM
8.6
3 Ratings
11% above category average
Customer data management / contact management9.942 Ratings10.03 Ratings
Workflow management8.242 Ratings9.02 Ratings
Territory management9.09 Ratings8.83 Ratings
Opportunity management7.538 Ratings9.02 Ratings
Integration with email client (e.g., Outlook or Gmail)8.143 Ratings9.23 Ratings
Contract management7.426 Ratings7.63 Ratings
Quote & order management6.324 Ratings7.63 Ratings
Interaction tracking9.037 Ratings7.43 Ratings
Channel / partner relationship management7.728 Ratings9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesmate
8.3
18 Ratings
10% above category average
SalesOutlook CRM
7.0
2 Ratings
7% below category average
Case management8.016 Ratings7.02 Ratings
Call center management8.617 Ratings7.01 Ratings
Help desk management00 Ratings7.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesmate
7.4
42 Ratings
2% below category average
SalesOutlook CRM
7.0
2 Ratings
7% below category average
Lead management7.341 Ratings7.02 Ratings
Email marketing7.440 Ratings7.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesmate
8.9
40 Ratings
16% above category average
SalesOutlook CRM
7.3
3 Ratings
4% below category average
Task management9.340 Ratings7.63 Ratings
Reporting8.636 Ratings7.01 Ratings
Billing and invoicing management00 Ratings7.42 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesmate
8.6
41 Ratings
12% above category average
SalesOutlook CRM
7.3
2 Ratings
4% below category average
Forecasting8.630 Ratings7.22 Ratings
Pipeline visualization8.641 Ratings7.01 Ratings
Customizable reports8.635 Ratings7.62 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesmate
7.6
43 Ratings
0% above category average
SalesOutlook CRM
7.0
1 Ratings
8% below category average
Custom fields8.142 Ratings7.01 Ratings
Custom objects7.431 Ratings7.01 Ratings
Scripting environment7.220 Ratings7.01 Ratings
API for custom integration7.827 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
Salesmate
8.7
39 Ratings
4% above category average
SalesOutlook CRM
9.0
1 Ratings
8% above category average
Single sign-on capability8.733 Ratings10.01 Ratings
Role-based user permissions8.737 Ratings8.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesmate
7.2
35 Ratings
1% above category average
SalesOutlook CRM
7.5
2 Ratings
5% above category average
Marketing automation7.235 Ratings8.02 Ratings
Compensation management00 Ratings7.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesmate
8.1
40 Ratings
8% above category average
SalesOutlook CRM
8.0
1 Ratings
7% above category average
Mobile access8.140 Ratings8.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesmate
-
Ratings
SalesOutlook CRM
7.3
2 Ratings
1% above category average
Social data00 Ratings7.22 Ratings
Social engagement00 Ratings7.42 Ratings
Best Alternatives
SalesmateSalesOutlook CRM
Small Businesses
FollowUp CRM
FollowUp CRM
Score 9.5 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SalesmateSalesOutlook CRM
Likelihood to Recommend
9.9
(43 ratings)
9.0
(3 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
9.9
(42 ratings)
9.0
(2 ratings)
Support Rating
4.5
(42 ratings)
9.2
(2 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
SalesmateSalesOutlook CRM
Likelihood to Recommend
Rapidops, Inc.
Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
Read full review
SalesOutlook
We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Read full review
Pros
Rapidops, Inc.
  • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
  • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
  • Integration with other apps is good; I use QuickBooks and DocuSign.
  • Customer service is very good.
Read full review
SalesOutlook
  • It makes it easy to transfer information
  • It is easy to view in conjunction with Outlook
  • Keeps people accountable for details in the file
Read full review
Cons
Rapidops, Inc.
  • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
  • The dashboard button is pointless if it still makes you choose between legacy or classic.
Read full review
SalesOutlook
  • Does not sync all contact info
  • Does not sync all SFDC info regarding account
Read full review
Likelihood to Renew
Rapidops, Inc.
Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
Read full review
SalesOutlook
No answers on this topic
Usability
Rapidops, Inc.
It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
Read full review
SalesOutlook
The tool lives up to its expectation and completely ticks all the required boxes. Starting from its intuitive features to the post-sales support everything is on point and this makes the end-user experience more hassle free.
Read full review
Support Rating
Rapidops, Inc.
The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
Read full review
SalesOutlook
Easy to implement and utilize. Provides the ultimate in efficiency in my workload
Read full review
Implementation Rating
Rapidops, Inc.
No - All very straightforward and simple.
Read full review
SalesOutlook
No answers on this topic
Alternatives Considered
Rapidops, Inc.
Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
Read full review
SalesOutlook
I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
Read full review
Return on Investment
Rapidops, Inc.
  • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
  • It does a whole load of outreach for me. It's seamless.
  • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
Read full review
SalesOutlook
  • Saves time.
  • Lets us focus on more important task.
  • Helps in managing client communication more effectively.
Read full review
ScreenShots

Salesmate Screenshots

Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.