SalesOutlook CRM vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SalesOutlook
Score 7.6 out of 10
N/A
N/AN/A
SAP Sales Cloud
Score 8.2 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
SalesOutlook CRMSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SalesOutlookSAP Sales Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
SalesOutlook CRMSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SalesOutlook CRM
8.6
3 Ratings
11% above category average
SAP Sales Cloud
8.0
101 Ratings
4% above category average
Customer data management / contact management10.03 Ratings8.499 Ratings
Workflow management9.02 Ratings8.299 Ratings
Territory management8.83 Ratings8.187 Ratings
Opportunity management9.02 Ratings8.695 Ratings
Integration with email client (e.g., Outlook or Gmail)9.23 Ratings8.192 Ratings
Contract management7.63 Ratings7.494 Ratings
Quote & order management7.63 Ratings7.991 Ratings
Interaction tracking7.43 Ratings8.394 Ratings
Channel / partner relationship management9.03 Ratings6.892 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SalesOutlook CRM
7.0
2 Ratings
7% below category average
SAP Sales Cloud
7.4
85 Ratings
1% below category average
Case management7.02 Ratings6.482 Ratings
Call center management7.01 Ratings7.877 Ratings
Help desk management7.01 Ratings7.978 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SalesOutlook CRM
7.0
2 Ratings
7% below category average
SAP Sales Cloud
7.5
89 Ratings
1% below category average
Lead management7.02 Ratings7.388 Ratings
Email marketing7.02 Ratings7.878 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SalesOutlook CRM
7.3
3 Ratings
4% below category average
SAP Sales Cloud
7.3
95 Ratings
4% below category average
Task management7.63 Ratings7.791 Ratings
Billing and invoicing management7.42 Ratings6.978 Ratings
Reporting7.01 Ratings7.386 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SalesOutlook CRM
7.3
2 Ratings
4% below category average
SAP Sales Cloud
7.4
95 Ratings
3% below category average
Forecasting7.22 Ratings7.488 Ratings
Pipeline visualization7.01 Ratings6.989 Ratings
Customizable reports7.62 Ratings8.092 Ratings
Customization
Comparison of Customization features of Product A and Product B
SalesOutlook CRM
7.0
1 Ratings
8% below category average
SAP Sales Cloud
7.6
92 Ratings
0% above category average
Custom fields7.01 Ratings7.992 Ratings
Custom objects7.01 Ratings7.489 Ratings
Scripting environment7.01 Ratings7.980 Ratings
API for custom integration7.01 Ratings7.483 Ratings
Security
Comparison of Security features of Product A and Product B
SalesOutlook CRM
9.0
1 Ratings
8% above category average
SAP Sales Cloud
8.6
96 Ratings
3% above category average
Single sign-on capability10.01 Ratings9.092 Ratings
Role-based user permissions8.01 Ratings8.290 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SalesOutlook CRM
7.3
2 Ratings
1% above category average
SAP Sales Cloud
7.5
67 Ratings
4% above category average
Social data7.22 Ratings8.067 Ratings
Social engagement7.42 Ratings6.965 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SalesOutlook CRM
7.5
2 Ratings
5% above category average
SAP Sales Cloud
8.1
82 Ratings
13% above category average
Marketing automation8.02 Ratings8.078 Ratings
Compensation management7.01 Ratings8.366 Ratings
Platform
Comparison of Platform features of Product A and Product B
SalesOutlook CRM
8.0
1 Ratings
7% above category average
SAP Sales Cloud
8.1
82 Ratings
8% above category average
Mobile access8.01 Ratings8.182 Ratings
Best Alternatives
SalesOutlook CRMSAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SalesOutlook CRMSAP Sales Cloud
Likelihood to Recommend
9.0
(3 ratings)
8.5
(112 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(7 ratings)
Usability
9.0
(2 ratings)
6.8
(7 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.2
(2 ratings)
8.8
(10 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.3
(72 ratings)
User Testimonials
SalesOutlook CRMSAP Sales Cloud
Likelihood to Recommend
SalesOutlook
We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
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SAP
SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform
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Pros
SalesOutlook
  • It makes it easy to transfer information
  • It is easy to view in conjunction with Outlook
  • Keeps people accountable for details in the file
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SAP
  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
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Cons
SalesOutlook
  • Does not sync all contact info
  • Does not sync all SFDC info regarding account
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
SalesOutlook
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
SalesOutlook
The tool lives up to its expectation and completely ticks all the required boxes. Starting from its intuitive features to the post-sales support everything is on point and this makes the end-user experience more hassle free.
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
SalesOutlook
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
SalesOutlook
Easy to implement and utilize. Provides the ultimate in efficiency in my workload
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
SalesOutlook
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
SalesOutlook
No answers on this topic
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
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Alternatives Considered
SalesOutlook
I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
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SAP
We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into our sales. Plus, it's easy for our team to use, and we can tweak it to fit exactly how we work. While Oracle is good, SAP is like the perfect fit for our sales superhero team.
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Scalability
SalesOutlook
No answers on this topic
SAP
As a cloud-based solution, SAP Sales Cloud provides the flexibility to scale resources based on demand. Organizations can easily adjust their usage and storage requirements without the need for significant infrastructure changes. SAP Sales Cloud is designed to integrate seamlessly with other SAP solutions, such as ERP systems and marketing automation tools. This integration ensures a cohesive ecosystem across various business functions, contributing to overall scalability.
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Return on Investment
SalesOutlook
  • Saves time.
  • Lets us focus on more important task.
  • Helps in managing client communication more effectively.
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SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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ScreenShots