What users are saying about
74 Ratings
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Top Rated
657 Ratings
74 Ratings
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Score 8 out of 100

SharpSpring from Constant Contact

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Top Rated
657 Ratings
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Score 7.8 out of 100

Feature Set Ratings

    Sales Force Automation

    8.6

    SalesOutlook

    86%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    SalesOutlook CRM ranks higher in 9/9 features

    Customer data management / contact management

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Workflow management

    8.5
    85%
    4 Ratings
    N/A
    0 Ratings

    Territory management

    9.2
    92%
    5 Ratings
    N/A
    0 Ratings

    Opportunity management

    8.4
    84%
    4 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Contract management

    8.9
    89%
    5 Ratings
    N/A
    0 Ratings

    Quote & order management

    8.2
    82%
    5 Ratings
    N/A
    0 Ratings

    Interaction tracking

    7.7
    77%
    5 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    7.4

    SalesOutlook

    74%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    SalesOutlook CRM ranks higher in 3/3 features

    Case management

    7.7
    77%
    4 Ratings
    N/A
    0 Ratings

    Call center management

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Help desk management

    8.4
    84%
    3 Ratings
    N/A
    0 Ratings

    Marketing Automation

    7.7

    SalesOutlook

    77%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    SalesOutlook CRM ranks higher in 2/2 features

    Lead management

    7.8
    78%
    4 Ratings
    N/A
    0 Ratings

    Email marketing

    7.6
    76%
    3 Ratings
    N/A
    0 Ratings

    CRM Project Management

    7.7

    SalesOutlook

    77%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    SalesOutlook CRM ranks higher in 3/3 features

    Task management

    7.6
    76%
    5 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    7.4
    74%
    4 Ratings
    N/A
    0 Ratings

    Reporting

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.0

    SalesOutlook

    80%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    SalesOutlook CRM ranks higher in 3/3 features

    Forecasting

    8.1
    81%
    4 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    8.8
    88%
    3 Ratings
    N/A
    0 Ratings

    Customizable reports

    7.1
    71%
    4 Ratings
    N/A
    0 Ratings

    Customization

    8.0

    SalesOutlook

    80%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    SalesOutlook CRM ranks higher in 4/4 features

    Custom fields

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Custom objects

    6.8
    68%
    3 Ratings
    N/A
    0 Ratings

    Scripting environment

    7.8
    78%
    3 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.9
    89%
    3 Ratings
    N/A
    0 Ratings

    Security

    8.1

    SalesOutlook

    81%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    SalesOutlook CRM ranks higher in 2/2 features

    Single sign-on capability

    8.3
    83%
    3 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Social CRM

    8.3

    SalesOutlook

    83%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    SalesOutlook CRM ranks higher in 2/2 features

    Social data

    8.1
    81%
    4 Ratings
    N/A
    0 Ratings

    Social engagement

    8.5
    85%
    4 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    7.7

    SalesOutlook

    77%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    SalesOutlook CRM ranks higher in 2/2 features

    Marketing automation

    7.9
    79%
    4 Ratings
    N/A
    0 Ratings

    Compensation management

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Platform

    6.5

    SalesOutlook

    65%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    SalesOutlook CRM ranks higher in 1/1 features

    Mobile access

    6.5
    65%
    3 Ratings
    N/A
    0 Ratings

    Email & Online Marketing

    SalesOutlook

    Feature Set Not Supported
    N/A
    7.4

    SharpSpring from Constant Contact

    74%
    SharpSpring from Constant Contact ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.8
    78%
    466 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.3
    73%
    450 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    6.9
    69%
    431 Ratings

    Landing pages

    N/A
    0 Ratings
    6.5
    65%
    438 Ratings

    A/B testing

    N/A
    0 Ratings
    7.9
    79%
    393 Ratings

    Mobile optimization

    N/A
    0 Ratings
    3.6
    36%
    424 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.7
    87%
    813 Ratings

    List management

    N/A
    0 Ratings
    9.0
    90%
    496 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.2
    92%
    471 Ratings

    Lead Management

    SalesOutlook

    Feature Set Not Supported
    N/A
    8.9

    SharpSpring from Constant Contact

    89%
    SharpSpring from Constant Contact ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    9.4
    94%
    482 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    8.5
    85%
    488 Ratings

    Data quality management

    N/A
    0 Ratings
    8.7
    87%
    464 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    9.0
    90%
    460 Ratings

    Campaign Management

    SalesOutlook

    Feature Set Not Supported
    N/A
    8.6

    SharpSpring from Constant Contact

    86%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    8.4
    84%
    336 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    8.7
    87%
    317 Ratings

    Social Media Marketing

    SalesOutlook

    Feature Set Not Supported
    N/A
    6.9

    SharpSpring from Constant Contact

    69%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    6.8
    68%
    314 Ratings

    Social profile integration

    N/A
    0 Ratings
    7.0
    70%
    360 Ratings

    Reporting & Analytics

    SalesOutlook

    Feature Set Not Supported
    N/A
    8.6

    SharpSpring from Constant Contact

    86%
    SharpSpring from Constant Contact ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.3
    83%
    484 Ratings

    Standard reports

    N/A
    0 Ratings
    8.8
    88%
    484 Ratings

    Custom reports

    N/A
    0 Ratings
    8.7
    87%
    445 Ratings

    Platform & Infrastructure

    SalesOutlook

    Feature Set Not Supported
    N/A
    8.1

    SharpSpring from Constant Contact

    81%
    SharpSpring from Constant Contact ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    8.3
    83%
    363 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    8.3
    83%
    401 Ratings

    Customizability

    N/A
    0 Ratings
    8.2
    82%
    438 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.0
    80%
    216 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    7.9
    79%
    98 Ratings

    Integration with SugarCRM

    N/A
    0 Ratings
    7.6
    76%
    91 Ratings

    Attribute Ratings

    • SalesOutlook CRM is rated higher in 2 areas: Usability, Support Rating
    • SharpSpring from Constant Contact is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.6

    SalesOutlook

    86%
    5 Ratings
    9.2

    SharpSpring from Constant Contact

    92%
    520 Ratings

    Likelihood to Renew

    SalesOutlook

    N/A
    0 Ratings
    7.8

    SharpSpring from Constant Contact

    78%
    32 Ratings

    Usability

    9.0

    SalesOutlook

    90%
    4 Ratings
    7.9

    SharpSpring from Constant Contact

    79%
    70 Ratings

    Availability

    SalesOutlook

    N/A
    0 Ratings
    7.4

    SharpSpring from Constant Contact

    74%
    3 Ratings

    Performance

    SalesOutlook

    N/A
    0 Ratings
    3.7

    SharpSpring from Constant Contact

    37%
    3 Ratings

    Support Rating

    8.7

    SalesOutlook

    87%
    4 Ratings
    8.3

    SharpSpring from Constant Contact

    83%
    80 Ratings

    Online Training

    SalesOutlook

    N/A
    0 Ratings
    4.5

    SharpSpring from Constant Contact

    45%
    2 Ratings

    Implementation Rating

    SalesOutlook

    N/A
    0 Ratings
    7.7

    SharpSpring from Constant Contact

    77%
    15 Ratings

    Configurability

    SalesOutlook

    N/A
    0 Ratings
    4.5

    SharpSpring from Constant Contact

    45%
    1 Rating

    Ease of integration

    SalesOutlook

    N/A
    0 Ratings
    4.5

    SharpSpring from Constant Contact

    45%
    2 Ratings

    Product Scalability

    SalesOutlook

    N/A
    0 Ratings
    3.0

    SharpSpring from Constant Contact

    30%
    2 Ratings

    Vendor post-sale

    SalesOutlook

    N/A
    0 Ratings
    8.2

    SharpSpring from Constant Contact

    82%
    1 Rating

    Vendor pre-sale

    SalesOutlook

    N/A
    0 Ratings
    1.0

    SharpSpring from Constant Contact

    10%
    1 Rating

    Likelihood to Recommend

    SalesOutlook

    We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
    Read full review

    Constant Contact

    SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
    Read full review

    Pros

    SalesOutlook

    • Tasks generation feature is great
    • It is integrated with the outlook email
    • Customizable and easy to use.
    Read full review

    Constant Contact

    • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
    • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
    Read full review

    Cons

    SalesOutlook

    • More features are required when results are being displayed
    • Very less training material is available on internet
    • More options are required in chart/diagram features for better presentation
    Read full review

    Constant Contact

    • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
    • Sometimes confusing between types of workflows to use. Opportunity versus visual.
    • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
    Read full review

    Pricing Details

    SalesOutlook

    Starting Price

    Editions & Modules

    SalesOutlook editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      SharpSpring from Constant Contact

      Starting Price

      $399 per month

      Editions & Modules

      SharpSpring from Constant Contact editions and modules pricing
      EditionModules
      1,000 Contacts$3991
      2,500 Contacts$4992
      5,000 Contacts$6993
      10,000 Contacts$8994
      20,000 Contacts$1,2995

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Likelihood to Renew

      SalesOutlook

      No answers on this topic

      Constant Contact

      We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
      Read full review

      Usability

      SalesOutlook

      Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize
      Read full review

      Constant Contact

      This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
      Read full review

      Support Rating

      SalesOutlook

      Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.
      Read full review

      Constant Contact

      The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
      Read full review

      Implementation Rating

      SalesOutlook

      No answers on this topic

      Constant Contact

      Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
      Read full review

      Alternatives Considered

      SalesOutlook

      I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
      Read full review

      Constant Contact

      We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
      Read full review

      Return on Investment

      SalesOutlook

      • Features to connects well with my other programs
      • Ease to put my contacts in and get organized.
      • We can easily navigate and customize our organizations need.
      Read full review

      Constant Contact

      • Streamlined Processes - sales and marketing are now all in the same place.
      • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
      • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
      • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
      • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
      Read full review

      Screenshots

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