What users are saying about
52 Ratings
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Top Rated
641 Ratings
52 Ratings
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Score 8.2 out of 100

SharpSpring from Constant Contact

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Top Rated
641 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

SalesOutlook

We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way.I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Ejaz Hussain | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring enabled us to have our client partnerships instead of letting HubSpot possess the partnership. This has permitted us a tremendous opportunity to scale our company since we can supply a variety of solutions AND the platform to the client when HubSpot doesn't enable that.
Aline Da Costa | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

SalesOutlook
8.9
SharpSpring from Constant Contact
Customer data management / contact management
SalesOutlook
9.7
SharpSpring from Constant Contact
Workflow management
SalesOutlook
9.5
SharpSpring from Constant Contact
Territory management
SalesOutlook
9.0
SharpSpring from Constant Contact
Opportunity management
SalesOutlook
8.0
SharpSpring from Constant Contact
Integration with email client (e.g., Outlook or Gmail)
SalesOutlook
9.7
SharpSpring from Constant Contact
Contract management
SalesOutlook
9.0
SharpSpring from Constant Contact
Quote & order management
SalesOutlook
9.0
SharpSpring from Constant Contact
Interaction tracking
SalesOutlook
7.3
SharpSpring from Constant Contact
Channel / partner relationship management
SalesOutlook
8.7
SharpSpring from Constant Contact

Customer Service & Support

SalesOutlook
7.2
SharpSpring from Constant Contact
Case management
SalesOutlook
7.5
SharpSpring from Constant Contact
Call center management
SalesOutlook
5.5
SharpSpring from Constant Contact
Help desk management
SalesOutlook
8.5
SharpSpring from Constant Contact

Marketing Automation

SalesOutlook
7.0
SharpSpring from Constant Contact
Lead management
SalesOutlook
7.0
SharpSpring from Constant Contact
Email marketing
SalesOutlook
7.0
SharpSpring from Constant Contact

CRM Project Management

SalesOutlook
7.6
SharpSpring from Constant Contact
Task management
SalesOutlook
8.3
SharpSpring from Constant Contact
Billing and invoicing management
SalesOutlook
7.0
SharpSpring from Constant Contact
Reporting
SalesOutlook
7.5
SharpSpring from Constant Contact

CRM Reporting & Analytics

SalesOutlook
7.9
SharpSpring from Constant Contact
Forecasting
SalesOutlook
8.0
SharpSpring from Constant Contact
Pipeline visualization
SalesOutlook
8.5
SharpSpring from Constant Contact
Customizable reports
SalesOutlook
7.3
SharpSpring from Constant Contact

Customization

SalesOutlook
7.3
SharpSpring from Constant Contact
Custom fields
SalesOutlook
8.0
SharpSpring from Constant Contact
Custom objects
SalesOutlook
6.0
SharpSpring from Constant Contact
Scripting environment
SalesOutlook
7.0
SharpSpring from Constant Contact
API for custom integration
SalesOutlook
8.0
SharpSpring from Constant Contact

Security

SalesOutlook
8.0
SharpSpring from Constant Contact
Single sign-on capability
SalesOutlook
8.0
SharpSpring from Constant Contact
Role-based user permissions
SalesOutlook
8.0
SharpSpring from Constant Contact

Social CRM

SalesOutlook
8.2
SharpSpring from Constant Contact
Social data
SalesOutlook
8.0
SharpSpring from Constant Contact
Social engagement
SalesOutlook
8.3
SharpSpring from Constant Contact

Integrations with 3rd-party Software

SalesOutlook
7.5
SharpSpring from Constant Contact
Marketing automation
SalesOutlook
8.5
SharpSpring from Constant Contact
Compensation management
SalesOutlook
6.5
SharpSpring from Constant Contact

Platform

SalesOutlook
7.0
SharpSpring from Constant Contact
Mobile access
SalesOutlook
7.0
SharpSpring from Constant Contact

Email & Online Marketing

SalesOutlook
SharpSpring from Constant Contact
7.7
WYSIWYG email editor
SalesOutlook
SharpSpring from Constant Contact
7.1
Dynamic content
SalesOutlook
SharpSpring from Constant Contact
7.6
Ability to test dynamic content
SalesOutlook
SharpSpring from Constant Contact
7.8
Landing pages
SalesOutlook
SharpSpring from Constant Contact
6.9
A/B testing
SalesOutlook
SharpSpring from Constant Contact
8.7
Mobile optimization
SalesOutlook
SharpSpring from Constant Contact
5.9
Email deliverability reporting
SalesOutlook
SharpSpring from Constant Contact
8.1
List management
SalesOutlook
SharpSpring from Constant Contact
8.7
Triggered drip sequences
SalesOutlook
SharpSpring from Constant Contact
8.8

Lead Management

SalesOutlook
SharpSpring from Constant Contact
8.8
Lead nurturing
SalesOutlook
SharpSpring from Constant Contact
8.9
Lead scoring and grading
SalesOutlook
SharpSpring from Constant Contact
8.4
Data quality management
SalesOutlook
SharpSpring from Constant Contact
8.9
Automated sales alerts and tasks
SalesOutlook
SharpSpring from Constant Contact
8.9

Campaign Management

SalesOutlook
SharpSpring from Constant Contact
8.6
Calendaring
SalesOutlook
SharpSpring from Constant Contact
8.6
Event/webinar marketing
SalesOutlook
SharpSpring from Constant Contact
8.5

Social Media Marketing

SalesOutlook
SharpSpring from Constant Contact
6.6
Social sharing and campaigns
SalesOutlook
SharpSpring from Constant Contact
6.3
Social profile integration
SalesOutlook
SharpSpring from Constant Contact
6.8

Reporting & Analytics

SalesOutlook
SharpSpring from Constant Contact
8.1
Dashboards
SalesOutlook
SharpSpring from Constant Contact
7.8
Standard reports
SalesOutlook
SharpSpring from Constant Contact
8.7
Custom reports
SalesOutlook
SharpSpring from Constant Contact
7.8

Platform & Infrastructure

SalesOutlook
SharpSpring from Constant Contact
8.2
API
SalesOutlook
SharpSpring from Constant Contact
8.3
Role-based workflow & approvals
SalesOutlook
SharpSpring from Constant Contact
8.7
Customizability
SalesOutlook
SharpSpring from Constant Contact
7.8
Integration with Salesforce.com
SalesOutlook
SharpSpring from Constant Contact
8.0
Integration with Microsoft Dynamics CRM
SalesOutlook
SharpSpring from Constant Contact
8.3
Integration with SugarCRM
SalesOutlook
SharpSpring from Constant Contact
8.2

Pros

SalesOutlook

  • sales analysis
  • Product movement analysis
  • Tertiary sales
  • Documentation & Contract
  • Sales & Marketing review
  • Category performance
Jai Soni | TrustRadius Reviewer

SharpSpring from Constant Contact

  • Marketing Automation - simple to use and effective
  • Sales Pipeline - very customizable for any industry
  • Customer Support - their team is very responsive and knowledgable
  • Email Marketing - Easy to use but powerful segmentation and dynamic content capabilities
  • Dynamic Form Creation - simple to use and very powerful
Tim Hemingway | TrustRadius Reviewer

Cons

SalesOutlook

  • Sometimes it doesn't load properly
  • Would like some of the buttons to be a bit more user-friendly
Anonymous | TrustRadius Reviewer

SharpSpring from Constant Contact

  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Kaila Troia | TrustRadius Reviewer

Likelihood to Renew

SalesOutlook

No score
No answers yet
No answers on this topic

SharpSpring from Constant Contact

SharpSpring from Constant Contact 7.7
Based on 31 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

SalesOutlook

SalesOutlook 9.0
Based on 3 answers
Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize
Jeffrey Serra, MBA | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.2
Based on 70 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Christine Mullins | TrustRadius Reviewer

Support Rating

SalesOutlook

SalesOutlook 9.3
Based on 3 answers
Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.
Ejaz Hussain | TrustRadius Reviewer

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.7
Based on 80 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Darren Winter, MA | TrustRadius Reviewer

Implementation Rating

SalesOutlook

No score
No answers yet
No answers on this topic

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.0
Based on 14 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Alternatives Considered

SalesOutlook

it is very user-friendly and having very good compatibility with other software. Moreover the aftersales training and support is best amongst in the industry.
Jai Soni | TrustRadius Reviewer

SharpSpring from Constant Contact

We have tested and work with several marketing automation/CRM systems over the course of over 25 years in the B-to-B marketing/advertising business, among them are: HubSpot, Marketo, Pardot, Zoho, Salesforce, and many others. SharpSpring continues to be the gold standard for me in terms of overall value and ease of use.
Dave Strand | TrustRadius Reviewer

Return on Investment

SalesOutlook

  • Easier to track case details
  • Speeds up the process of getting cases through all the steps
  • Sometimes there are glitches and takes time out of business to reload etc.
Anonymous | TrustRadius Reviewer

SharpSpring from Constant Contact

  • It's had a positive impact on ROI in that it's provided management with visibility into forecasting, making the budgeting process clearer.
  • When new representatives join the company it's easy to get [them] up and running in SharpSpring, minimizing time spent on training.
  • SharpSpring helps our team of reps clearly see the current list of opportunities, and create tasks to make sure we don't miss any follow-ups
Jason Carlage | TrustRadius Reviewer

Screenshots

Pricing Details

SalesOutlook

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SalesOutlook Editions & Modules

Additional Pricing Details

SharpSpring from Constant Contact

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SharpSpring from Constant Contact Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

SalesOutlook
9.0
SharpSpring from Constant Contact
8.6

Likelihood to Renew

SalesOutlook
SharpSpring from Constant Contact
7.7

Usability

SalesOutlook
9.0
SharpSpring from Constant Contact
8.2

Reliability and Availability

SalesOutlook
SharpSpring from Constant Contact
6.2

Performance

SalesOutlook
SharpSpring from Constant Contact
5.2

Support Rating

SalesOutlook
9.3
SharpSpring from Constant Contact
8.7

Online Training

SalesOutlook
SharpSpring from Constant Contact
4.5

Implementation Rating

SalesOutlook
SharpSpring from Constant Contact
8.0

Scalability

SalesOutlook
SharpSpring from Constant Contact
3.4

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