What users are saying about
52 Ratings
3 Ratings
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

SalesOutlook

We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way.I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Ejaz Hussain | TrustRadius Reviewer

TeamWave

Only if you are constrained on cost and you need a good user experience.
Vikas Manhas | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

SalesOutlook
8.9
TeamWave
8.0
Customer data management / contact management
SalesOutlook
9.7
TeamWave
10.0
Workflow management
SalesOutlook
9.5
TeamWave
6.0
Territory management
SalesOutlook
9.0
TeamWave
Opportunity management
SalesOutlook
8.0
TeamWave
10.0
Integration with email client (e.g., Outlook or Gmail)
SalesOutlook
9.7
TeamWave
6.0
Contract management
SalesOutlook
9.0
TeamWave
Quote & order management
SalesOutlook
9.0
TeamWave
Interaction tracking
SalesOutlook
7.3
TeamWave
Channel / partner relationship management
SalesOutlook
8.7
TeamWave

Customer Service & Support

SalesOutlook
7.2
TeamWave
Case management
SalesOutlook
7.5
TeamWave
Call center management
SalesOutlook
5.5
TeamWave
Help desk management
SalesOutlook
8.5
TeamWave

Marketing Automation

SalesOutlook
7.0
TeamWave
Lead management
SalesOutlook
7.0
TeamWave
Email marketing
SalesOutlook
7.0
TeamWave

CRM Project Management

SalesOutlook
7.6
TeamWave
8.0
Task management
SalesOutlook
8.3
TeamWave
10.0
Billing and invoicing management
SalesOutlook
7.0
TeamWave
8.0
Reporting
SalesOutlook
7.5
TeamWave
6.0

CRM Reporting & Analytics

SalesOutlook
7.9
TeamWave
6.0
Forecasting
SalesOutlook
8.0
TeamWave
5.0
Pipeline visualization
SalesOutlook
8.5
TeamWave
9.0
Customizable reports
SalesOutlook
7.3
TeamWave
4.0

Customization

SalesOutlook
7.3
TeamWave
6.0
Custom fields
SalesOutlook
8.0
TeamWave
7.0
Custom objects
SalesOutlook
6.0
TeamWave
Scripting environment
SalesOutlook
7.0
TeamWave
API for custom integration
SalesOutlook
8.0
TeamWave
5.0

Security

SalesOutlook
8.0
TeamWave
Single sign-on capability
SalesOutlook
8.0
TeamWave
Role-based user permissions
SalesOutlook
8.0
TeamWave

Social CRM

SalesOutlook
8.2
TeamWave
Social data
SalesOutlook
8.0
TeamWave
Social engagement
SalesOutlook
8.3
TeamWave

Integrations with 3rd-party Software

SalesOutlook
7.5
TeamWave
Marketing automation
SalesOutlook
8.5
TeamWave
Compensation management
SalesOutlook
6.5
TeamWave

Platform

SalesOutlook
7.0
TeamWave
3.0
Mobile access
SalesOutlook
7.0
TeamWave
3.0

Pros

SalesOutlook

  • sales analysis
  • Product movement analysis
  • Tertiary sales
  • Documentation & Contract
  • Sales & Marketing review
  • Category performance
Jai Soni | TrustRadius Reviewer

TeamWave

  • Unlimited users
  • CRM & Project management in one tool
  • Visual Cards
Vikas Manhas | TrustRadius Reviewer

Cons

SalesOutlook

  • Sometimes it doesn't load properly
  • Would like some of the buttons to be a bit more user-friendly
Anonymous | TrustRadius Reviewer

TeamWave

  • [I feel] Product management is tedious
  • Flexibility of Integration with TPA
  • Mobile App is not robust.
Vikas Manhas | TrustRadius Reviewer

Usability

SalesOutlook

SalesOutlook 9.0
Based on 3 answers
Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize
Jeffrey Serra, MBA | TrustRadius Reviewer

TeamWave

TeamWave 8.0
Based on 1 answer
As the organization scale and capability increases and the cost is not a constraint.
Vikas Manhas | TrustRadius Reviewer

Support Rating

SalesOutlook

SalesOutlook 9.3
Based on 3 answers
Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.
Ejaz Hussain | TrustRadius Reviewer

TeamWave

TeamWave 10.0
Based on 1 answer
Responsive and solution oriented.
Vikas Manhas | TrustRadius Reviewer

Alternatives Considered

SalesOutlook

it is very user-friendly and having very good compatibility with other software. Moreover the aftersales training and support is best amongst in the industry.
Jai Soni | TrustRadius Reviewer

TeamWave

TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill.
Vikas Manhas | TrustRadius Reviewer

Return on Investment

SalesOutlook

  • Easier to track case details
  • Speeds up the process of getting cases through all the steps
  • Sometimes there are glitches and takes time out of business to reload etc.
Anonymous | TrustRadius Reviewer

TeamWave

  • Easy to scale of operations, since unlimited users are allowed.
  • Database cost is not recurring
Vikas Manhas | TrustRadius Reviewer

Screenshots

SalesOutlook

TeamWave

Pricing Details

SalesOutlook

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

TeamWave

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SalesOutlook
9.0
TeamWave
8.0

Usability

SalesOutlook
9.0
TeamWave
8.0

Support Rating

SalesOutlook
9.3
TeamWave
10.0

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