What users are saying about
71 Ratings
2 Ratings
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Feature Set Ratings

  • SalesOutlook CRM ranks higher in 4 feature sets: Sales Force Automation, CRM Reporting & Analytics, Customization, Platform
  • TeamWave ranks higher in 1 feature set: CRM Project Management

Sales Force Automation

8.6

SalesOutlook

86%
8.0

TeamWave

80%
SalesOutlook CRM ranks higher in 7/9 features

Customer data management / contact management

9.0
90%
5 Ratings
10.0
100%
1 Rating

Workflow management

8.5
85%
4 Ratings
6.0
60%
1 Rating

Territory management

9.2
92%
5 Ratings
N/A
0 Ratings

Opportunity management

8.4
84%
4 Ratings
10.0
100%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
5 Ratings
6.0
60%
1 Rating

Contract management

8.9
89%
5 Ratings
N/A
0 Ratings

Quote & order management

8.2
82%
5 Ratings
N/A
0 Ratings

Interaction tracking

7.7
77%
5 Ratings
N/A
0 Ratings

Channel / partner relationship management

8.3
83%
5 Ratings
N/A
0 Ratings

Customer Service & Support

7.4

SalesOutlook

74%

TeamWave

Feature Set Not Supported
N/A
SalesOutlook CRM ranks higher in 3/3 features

Case management

7.7
77%
4 Ratings
N/A
0 Ratings

Call center management

6.0
60%
3 Ratings
N/A
0 Ratings

Help desk management

8.4
84%
3 Ratings
N/A
0 Ratings

Marketing Automation

7.7

SalesOutlook

77%

TeamWave

Feature Set Not Supported
N/A
SalesOutlook CRM ranks higher in 2/2 features

Lead management

7.8
78%
4 Ratings
N/A
0 Ratings

Email marketing

7.6
76%
3 Ratings
N/A
0 Ratings

CRM Project Management

7.7

SalesOutlook

77%
8.0

TeamWave

80%
TeamWave ranks higher in 2/3 features

Task management

7.6
76%
5 Ratings
10.0
100%
1 Rating

Billing and invoicing management

7.4
74%
4 Ratings
8.0
80%
1 Rating

Reporting

8.1
81%
3 Ratings
6.0
60%
1 Rating

CRM Reporting & Analytics

8.0

SalesOutlook

80%
6.0

TeamWave

60%
SalesOutlook CRM ranks higher in 2/3 features

Forecasting

8.1
81%
4 Ratings
5.0
50%
1 Rating

Pipeline visualization

8.8
88%
3 Ratings
9.0
90%
1 Rating

Customizable reports

7.1
71%
4 Ratings
4.0
40%
1 Rating

Customization

8.0

SalesOutlook

80%
6.0

TeamWave

60%
SalesOutlook CRM ranks higher in 4/4 features

Custom fields

8.5
85%
3 Ratings
7.0
70%
1 Rating

Custom objects

6.8
68%
3 Ratings
N/A
0 Ratings

Scripting environment

7.8
78%
3 Ratings
N/A
0 Ratings

API for custom integration

8.9
89%
3 Ratings
5.0
50%
1 Rating

Security

8.1

SalesOutlook

81%

TeamWave

Feature Set Not Supported
N/A
SalesOutlook CRM ranks higher in 2/2 features

Single sign-on capability

8.3
83%
3 Ratings
N/A
0 Ratings

Role-based user permissions

8.0
80%
3 Ratings
N/A
0 Ratings

Social CRM

8.3

SalesOutlook

83%

TeamWave

Feature Set Not Supported
N/A
SalesOutlook CRM ranks higher in 2/2 features

Social data

8.1
81%
4 Ratings
N/A
0 Ratings

Social engagement

8.5
85%
4 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

7.7

SalesOutlook

77%

TeamWave

Feature Set Not Supported
N/A
SalesOutlook CRM ranks higher in 2/2 features

Marketing automation

7.9
79%
4 Ratings
N/A
0 Ratings

Compensation management

7.5
75%
3 Ratings
N/A
0 Ratings

Platform

6.5

SalesOutlook

65%
3.0

TeamWave

30%
SalesOutlook CRM ranks higher in 1/1 features

Mobile access

6.5
65%
3 Ratings
3.0
30%
1 Rating

Attribute Ratings

  • SalesOutlook CRM is rated higher in 2 areas: Likelihood to Recommend, Usability
  • TeamWave is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.6

SalesOutlook

86%
5 Ratings
8.0

TeamWave

80%
1 Rating

Usability

9.0

SalesOutlook

90%
4 Ratings
8.0

TeamWave

80%
1 Rating

Support Rating

8.7

SalesOutlook

87%
4 Ratings
10.0

TeamWave

100%
1 Rating

Likelihood to Recommend

SalesOutlook

We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Read full review

TeamWave

Only if you are constrained on cost and you need a good user experience.
Read full review

Pros

SalesOutlook

  • Tasks generation feature is great
  • It is integrated with the outlook email
  • Customizable and easy to use.
Read full review

TeamWave

  • Unlimited users
  • CRM & Project management in one tool
  • Visual Cards
Read full review

Cons

SalesOutlook

  • More features are required when results are being displayed
  • Very less training material is available on internet
  • More options are required in chart/diagram features for better presentation
Read full review

TeamWave

  • [I feel] Product management is tedious
  • Flexibility of Integration with TPA
  • Mobile App is not robust.
Read full review

Pricing Details

SalesOutlook

Starting Price

Editions & Modules

SalesOutlook editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    TeamWave

    Starting Price

    $0

    Editions & Modules

    TeamWave editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      SalesOutlook

      Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize
      Read full review

      TeamWave

      As the organization scale and capability increases and the cost is not a constraint.
      Read full review

      Support Rating

      SalesOutlook

      Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.
      Read full review

      TeamWave

      Responsive and solution oriented.
      Read full review

      Alternatives Considered

      SalesOutlook

      I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
      Read full review

      TeamWave

      TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill.
      Read full review

      Return on Investment

      SalesOutlook

      • Features to connects well with my other programs
      • Ease to put my contacts in and get organized.
      • We can easily navigate and customize our organizations need.
      Read full review

      TeamWave

      • Easy to scale of operations, since unlimited users are allowed.
      • Database cost is not recurring
      Read full review

      Screenshots

      Add comparison