What users are saying about
3 Ratings
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Top Rated
510 Ratings
3 Ratings
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Score 8 out of 100

SharpSpring

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Top Rated
510 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Likelihood to Recommend

SambaSaaS

I highly recommend SambaSaaS to businesses managing multiple websites and social media accounts. I also recommend it for entrepreneurs who need to manage international branches and international clients
Monique Danao | TrustRadius Reviewer

SharpSpring

I have evaluated and purchased many platforms (HubSpot and Pardot) included. I can honestly say SharpSpring has the best set of tools and features at a fraction of the cost of other options. This is well suited for any company wanting to increase digital brand awareness, leads, and manage client relationships.
Brian Gomski | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

SambaSaaS
SharpSpring
8.1
WYSIWYG email editor
SambaSaaS
SharpSpring
7.3
Dynamic content
SambaSaaS
SharpSpring
8.2
Ability to test dynamic content
SambaSaaS
SharpSpring
8.3
Landing pages
SambaSaaS
SharpSpring
8.0
A/B testing
SambaSaaS
SharpSpring
8.4
Mobile optimization
SambaSaaS
SharpSpring
7.3
Email deliverability reporting
SambaSaaS
SharpSpring
7.9
List management
SambaSaaS
SharpSpring
8.5
Triggered drip sequences
SambaSaaS
SharpSpring
8.7

Lead Management

SambaSaaS
SharpSpring
8.6
Lead nurturing
SambaSaaS
SharpSpring
8.6
Lead scoring and grading
SambaSaaS
SharpSpring
8.8
Data quality management
SambaSaaS
SharpSpring
8.5
Automated sales alerts and tasks
SambaSaaS
SharpSpring
8.7

Campaign Management

SambaSaaS
SharpSpring
7.7
Calendaring
SambaSaaS
SharpSpring
7.6
Event/webinar marketing
SambaSaaS
SharpSpring
7.7

Social Media Marketing

SambaSaaS
SharpSpring
7.2
Social sharing and campaigns
SambaSaaS
SharpSpring
7.0
Social profile integration
SambaSaaS
SharpSpring
7.3

Reporting & Analytics

SambaSaaS
SharpSpring
7.7
Dashboards
SambaSaaS
SharpSpring
7.8
Standard reports
SambaSaaS
SharpSpring
8.0
Custom reports
SambaSaaS
SharpSpring
7.4

Platform & Infrastructure

SambaSaaS
SharpSpring
8.0
API
SambaSaaS
SharpSpring
7.8
Role-based workflow & approvals
SambaSaaS
SharpSpring
8.1
Customizability
SambaSaaS
SharpSpring
7.6
Integration with Salesforce.com
SambaSaaS
SharpSpring
8.0
Integration with Microsoft Dynamics CRM
SambaSaaS
SharpSpring
8.4
Integration with SugarCRM
SambaSaaS
SharpSpring
8.3

Pros

SambaSaaS

  • SambaSaaS helps me schedule posts across all my social media accounts and track results in a user-friendly dashboard. I also use it to repost content from authoritative sites in my niche and repost old social media posts.
  • SambaSaaS helps me get my blog posts optimized and distributed to popular influencers and top news sites.
  • SambaSaaS has geolocated and toll-free SeoSamba tracking phone numbers. This lets me make inbound and outbound phone calls, so that I can contact my clients from anywhere in the world. Each call is tracked and recorded, so I can easily review the calls I made.
  • SambaSaaS helps me flag long-tail keywords, access weekly keyword ranking variations via email and view critical queries’ reports. This includes graphical reports and tables for top #1 listing, top 5 rising keywords and newly listed keywords. I also use the keywords opportunities finder tool to determines the potential keywords that can skyrocket my site’s traffic.
  • I use SambaSaas to manage and create my referral program. I also use it to create coupons, customer incentives, or miscellaneous delivery options, all of which help motivate my customers to shop in my online store.
  • SambaSaaS helps me create and send drip campaign emails to different customer segments. I even use it to customize messages based on cart content and request post-purchase reviews.
  • SambaSaaS gives me a quick overview of SEO reports, social network analytics, and important metrics for multiple websites.
  • SambaSaaS has a centralized cloud-based interface, which I use to manage my multiple websites.
  • SambaSaaS comes with beautifully-designed pre-packed themes that can be downloaded for free.
Monique Danao | TrustRadius Reviewer

SharpSpring

  • It is easy to learn - there was no onboarding fatigue; rather, excitement to learn more and put our learning into use!
  • It is easy to use - it allows for customization without getting over complicated. This ensures a wide variety of users can be engaged in this new process.
  • The customization is awesome - it means we can customize the tool to our business processes, rather than change our business to fit within the constraints of a tool.
Jennifer W. | TrustRadius Reviewer

Cons

SambaSaaS

  • It has a lot of features. So, it's kind of difficult to get started and to learn every feature in the software. However, once you get used to SambaSaaS, it's fairly easy to navigate.
Monique Danao | TrustRadius Reviewer

SharpSpring

  • Email customization could use some improvements - 90% there though.
  • Setting up some functions is not intuitive - their support helps get through these, but should be improved.
  • The social media area doesn't have much value to me. I don't use that part at all. I'd like them to improve on this.
Kurt Hoffmann | TrustRadius Reviewer

Likelihood to Renew

SambaSaaS

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.2
Based on 27 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

SambaSaaS

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.1
Based on 48 answers
Mostly good, and they have upped their support game of late. One annoying thing they continue to do, though, is introduce changes to the platform with no notification...so you go in to do something, and you're stuck fiddling for a long time trying to figure out what changed and how to cope. But, again, generally when you contact support, they are helpful and do follow up to be sure your problem is solved.
Lisa Moughan | TrustRadius Reviewer

Support Rating

SambaSaaS

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.7
Based on 48 answers
They always resolve my issue as best as they can, explain in depth and always offer many different venues to talk to them, whether it is through email, phone, etc. I can trust that it gets to someone and doesn't go into a blackhole, and I felt like they actually listen and are not dismissive.
Lucy Nguyen | TrustRadius Reviewer

Implementation Rating

SambaSaaS

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.0
Based on 7 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Alternatives Considered

SambaSaaS

Both Infusionsoft and SambaSaaS are popular email marketing tools. However, I chose SambaSaaS because it helped me manage multiple websites, social media accounts and create SEO-friendly landing pages
Monique Danao | TrustRadius Reviewer

SharpSpring

We've used HubSpot in the past and I was never that impressed for the amount of money that it cost. I almost felt like the Starter features were just to give you a taste of what you could do so that you'd want to spring for automation. going from $50/mo to $800/mo just isn't doable for a lot of small businesses.
Jordan Valentin | TrustRadius Reviewer

Return on Investment

SambaSaaS

  • It helped me automate my email marketing campaigns, so that I could generate more leads for my business.
Monique Danao | TrustRadius Reviewer

SharpSpring

  • The SharpSpring ROI is noticed almost immediately due to their pricing structure being so low and the amount of tools offered so high.
  • It is also easy to monitor your ROI by tracking campaigns and seeing real time data to back up the efforts you are putting in
  • Being able to have transparency in a company is great and SharpSpring allows you to display charts, graphs and workflows to show exactly how well your marketing department is doing.
Mark Percival Jr | TrustRadius Reviewer

Screenshots

Pricing Details

SambaSaaS

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$299*

* per installation

SambaSaaS Editions & Modules

Edition
Standard monthly license$1091
Tracking phone number$52
  1. per domain
  2. per local number
Additional Pricing Details
You can take advantage of many SambaSaaS features regardless of your website platform. However, SambaSaaS offers even more functionalities when your website is also powered by WordPress, SeoToaster CMS, SeoToaster E-commerce or SeoToaster CRM. SeoSamba offers migration package with or without look & feel re-design, but always including a comprehensive search engine optimization process that is implemented on your behalf. What's unique about it? SeoSamba benchmarks your existing search ranking positions, and offers a 60 days post-release improvement guarantee. Migration packages costs vary usually between $1500 and $2500 range or most small businesses clients.

SharpSpring

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SharpSpring Editions & Modules

Edition
1,500 Contacts$5501
10,000 Contacts$8501
20,000 Contacts$1,2501
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

SambaSaaS
9.1
SharpSpring
8.1

Likelihood to Renew

SambaSaaS
SharpSpring
8.2

Usability

SambaSaaS
SharpSpring
8.1

Reliability and Availability

SambaSaaS
SharpSpring
6.4

Performance

SambaSaaS
SharpSpring
5.0

Support Rating

SambaSaaS
SharpSpring
8.7

Online Training

SambaSaaS
SharpSpring
4.5

Implementation Rating

SambaSaaS
SharpSpring
8.0

Scalability

SambaSaaS
SharpSpring
3.6

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