SAP Ariba Contracts vs. SAP Concur

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Ariba Contracts
Score 8.1 out of 10
N/A
SAP Ariba Contract Management is software that helps legal, finance, procurement, and sales operations professionals tasked with driving contract management to manage all types of agreements, including procurement, sales, and internal contracts. The vendor says that with SAP Ariba Contract Management, companies can develop best-value agreements by addressing the two major components of the contract lifecycle: • Contract Management from contract request, contract authoring, workflows…N/A
SAP Concur
Score 8.0 out of 10
N/A
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per month
Pricing
SAP Ariba ContractsSAP Concur
Editions & Modules
No answers on this topic
Concur Travel and Expense
$9.00
per report (average price)
Offerings
Pricing Offerings
SAP Ariba ContractsSAP Concur
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Ariba ContractsSAP Concur
Considered Both Products
SAP Ariba Contracts
Chose SAP Ariba Contracts
We do work with other Products in procurement solutions like Coupa, Oracle Procurement Cloud etc.
SAP Concur
Chose SAP Concur
this Concur fits to our company requirement we evaluated and found this will be useful, however there are some option or features going forward we would like sap to add based on the customer requirement
Chose SAP Concur
SAP Concur provides a more modern user interface as well as mobile options compared to the previously used SAP HR tool. I was not involved in the selection process.
Chose SAP Concur
We haven't gone through that analysis. We chose Concur directly based on the ability to integrate with our current payment system SAP ECC. Concur system is a sole source for our Organization.
Concur UI was very friendly and impressive OCR on the invoice reading plus mobile …
Chose SAP Concur
Ariba is difficult to use compared to Concur. It is not user friends. Lacks many features Concur has.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SAP Ariba ContractsSAP Concur
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
SAP Ariba Contracts
8.4
9 Ratings
1% above category average
SAP Concur
-
Ratings
Contract creation9.08 Ratings00 Ratings
Contract templates8.56 Ratings00 Ratings
Clause library/saved fields9.08 Ratings00 Ratings
Guided logic7.07 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
SAP Ariba Contracts
7.7
8 Ratings
8% below category average
SAP Concur
-
Ratings
Contract sharing9.08 Ratings00 Ratings
Contract editing9.08 Ratings00 Ratings
Collaborating on contracts9.07 Ratings00 Ratings
MS Word plug-in7.34 Ratings00 Ratings
Approval process7.18 Ratings00 Ratings
Interdepartmental workflows5.17 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
SAP Ariba Contracts
9.1
10 Ratings
7% above category average
SAP Concur
-
Ratings
Contract database9.08 Ratings00 Ratings
Contract search9.510 Ratings00 Ratings
Contract milestone reminders & alerts9.59 Ratings00 Ratings
Custom contract reports9.07 Ratings00 Ratings
Tracking contract status9.08 Ratings00 Ratings
Compliance check9.07 Ratings00 Ratings
Expense Management
Comparison of Expense Management features of Product A and Product B
SAP Ariba Contracts
-
Ratings
SAP Concur
8.4
224 Ratings
5% above category average
Employee Expense Reporting00 Ratings8.7221 Ratings
Corporate Card Reconciliation00 Ratings8.1159 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
SAP Ariba Contracts
-
Ratings
SAP Concur
7.8
185 Ratings
2% below category average
Customizable Approval Policies00 Ratings8.2155 Ratings
Financial Document Management00 Ratings8.2128 Ratings
Payment Status Tracking00 Ratings7.9155 Ratings
Payment Audit Trail00 Ratings7.5141 Ratings
Duplicate Bill Detection00 Ratings7.9126 Ratings
Advanced OCR00 Ratings7.1117 Ratings
Electronic Funds Transfer00 Ratings7.7106 Ratings
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User Ratings
SAP Ariba ContractsSAP Concur
Likelihood to Recommend
9.9
(12 ratings)
8.1
(692 ratings)
Likelihood to Renew
7.0
(1 ratings)
6.5
(29 ratings)
Usability
8.8
(4 ratings)
5.9
(71 ratings)
Availability
-
(0 ratings)
7.2
(9 ratings)
Performance
-
(0 ratings)
7.2
(6 ratings)
Support Rating
6.6
(4 ratings)
8.9
(36 ratings)
In-Person Training
-
(0 ratings)
8.2
(4 ratings)
Online Training
-
(0 ratings)
9.6
(4 ratings)
Implementation Rating
-
(0 ratings)
8.6
(9 ratings)
Configurability
-
(0 ratings)
9.1
(4 ratings)
Ease of integration
-
(0 ratings)
8.6
(47 ratings)
Product Scalability
-
(0 ratings)
9.6
(47 ratings)
Vendor post-sale
-
(0 ratings)
8.8
(5 ratings)
Vendor pre-sale
-
(0 ratings)
8.8
(4 ratings)
User Testimonials
SAP Ariba ContractsSAP Concur
Likelihood to Recommend
SAP
SAP Ariba Contract Management contract management is well suited for complex service engagements as it can adapt to any level of complexity, and it provides flexibility to incorporate different milestones and pricing terms For simple and low-value contracts, it is too advanced as few of the elements cannot be skipped, making it more complex.
Read full review
SAP Concur
I would highly recommend SAP Concur as it's the best tool for managing all our business travel and expenses in one place. It's very easy to use and has a very dedicated and supportive customer team available 24/7. The mobile app makes it easy to manage all our expenses through an intuitive and user-friendly interface.
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Pros
SAP
  • SAP Ariba has Ariba Supply Chain Network that makes Suppliers/Vendors/Buyers onboarding very easy. Ariba Contract Management is very well integrated with Ariba network and hence sharing contractual documents and information are very easy.
  • SAP Ariba provide integration with SAP ERP which takes out the effort needed to integrate Ariba with SAP.
  • Ariba exposes API and ITK to do integration if your ERP is none SAP.
Read full review
SAP Concur
  • SAP Concur has mobile applications for iOS and Android devices.
  • It offers capabilities that automate complex and repetitive accounting processes.
  • In addition, SAP Concur offers invoice, travel, and expense modules in one place.
  • It eradicates errors when paying vendors by matching POs, invoices, and receivables.
Read full review
Cons
SAP
  • the numbering is limited to contract workspace or CW#, if it is used to RFP, numbers can be RFP# and not CW#
  • for extension, it is nice to have a alphanumeric than numeric only
  • contract term attributes does not need to have an email recipient , the budget owner & issuer are the email recipients
Read full review
SAP Concur
  • Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
  • Concur's setup features may seem a little complicated to certain administrators.
  • Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
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Likelihood to Renew
SAP
No answers on this topic
SAP Concur
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
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Usability
SAP
Based on its stability as a leading procurement solution, SAP Ariba Contract Management's contract management provides enhanced efficiency with the ability to build templates to suit your needs, enhanced contract authoring that provides efficiency in the process with digital signature is a perfect tool, any organization would like to have.
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SAP Concur
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
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Reliability and Availability
SAP
No answers on this topic
SAP Concur
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
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Performance
SAP
No answers on this topic
SAP Concur
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
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Support Rating
SAP
Overall support has been reasonable with SAP Ariba Contract Management, however, I would have preferred localized support as it will have a better connection in the EMEA region.
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SAP Concur
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
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In-Person Training
SAP
No answers on this topic
SAP Concur
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
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Online Training
SAP
No answers on this topic
SAP Concur
To the point and adapted to user
Read full review
Implementation Rating
SAP
No answers on this topic
SAP Concur
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
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Alternatives Considered
SAP
This was the program that our vendors selected so we have used this one. I had a client that used Beeline but that felt clunky compared to SAP Ariba Contract Management. You had a lot more hoops to jump through with Beeline. SAP Ariba Contract Management definitely is easier to use
Read full review
SAP Concur
We have not used any other product for travel and expense management. Earlier this process was manual through HR and Accounts department. SAP Concur now makes the bookings and reimbursements process online and easy for us. SAP Concur also keep track and records of all expenses done. Therefore, it helped our teams to manage financials.
Read full review
Scalability
SAP
No answers on this topic
SAP Concur
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
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Return on Investment
SAP
  • Easier contract management means less time focused on looking for information and more time negotiating.
  • Alerts on contract expiration which allows you to negotiate on time.
Read full review
SAP Concur
  • One of the things that I can notice the most through the use of this software is the ease with which I can make travel reservations for business meetings in other cities.
  • As it is a multifunctional software, it allows us to carry out different tasks, and we can finish in record time, so we can also focus on different tasks that are also important for the proper development of the company.
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ScreenShots

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app